Service Metric definition

Service Metric. - means the Willxxxx' Xxtwork performance parameter set forth in Schedule B to this Agreement.
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Service Metric. Means the expected Fidelity performance requirements as defined in the detail of each Service Level, respectively, “Transmission Files” Means the files designated as such in Service Level #1.
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Service Metric means the unit or measure of performance of the service level of the Network.
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Examples of Service Metric in a sentence

  • If TCS fails to satisfy any Tier One Quality of Service Metric or Critical Service Level, TCS shall provide Xxxxxxx with a root cause analysis and written plan for improving TCS’ performance to satisfy the Tier One Quality of Service Metric or Critical Service Level within the timeframes defined in Section 8.6(b) of the MSA.

  • Subject to the terms of this SLA, in the event that a Service fails to meet the Minimum Service Metric, Customer will be eligible to receive Service Credits as set forth herein.

  • TCS will provide a single point of contact for the prompt resolution of any failure on the part of TCS to meet a Tier One Quality of Service Metric or Critical Service Level other than due to exceptional circumstances described in Section 8.7 of the Agreement (“Service Level Defaults”) and all failures to provide high quality Services to Customer, regardless of whether the reason for such Service Level Defaults, or failure to provide high quality Services to Nielsen, was caused by TCS.

  • Once all the virtual landscapes have been benchmarked,the SLA Service Metric Correlation Engine will begin Fig.

  • Table 2: CGI Advantage360 Service Metrics and Service Levels Service Metric Applicability Factors Service Penalty Minimum Service Level Application Metric Application Availability Availability Percentage Less than Minimum Service Level results in 5% credit on 1/12 of the annual Subscription Fee.

  • We will use reasonable commercial efforts to meet the target response, communication frequency, resolution time: Service Level Metrics and Response Times Description of Service Levels IoT Managed Service Base Service LevelsMonthly Optional Extras- 24/7 Support Function Service Metric abandoned, etc.)next escalation or resolution.required response times.customer required response times.

  • This section introduces the Cloud Service Metric model (CSM), its general concept and a full element description of the foundation diagram that describes a Metric definition.

  • Process Service Expectation Service Metric (how will this be measured) Manual updates of HR, Payroll and Benefit Data ISRs and Paper Forms (benefit enrollments) and payments Processing deadlines and pay dates will be posted on HRPYSS website at xxxx://xxx.xxxx.xxx/humanresources/dea dlines.html HRPYSS guarantees that the ISR/form/timesheet (includes time interfaces) will be reflected in the appropriate payroll assuming the transaction is received/processed by the posted deadlines.

  • Service Metric fs is a function that aggregates a sequence of basic non- negative measurements to a single non-negative real value: fs : n Rn R.

  • The Minister and a person who may request, or has requested, that a permit under section 27 or a licence under section 50 be granted to him may enter into an agreement in writing for or in relation to the payment, by instalments, of the amount to be paid in respect of the grant of the permit or licence, together with interest at the rate that is the specified rate from time to time on so much of that amount as from time to time remains unpaid.

Related to Service Metric

  • Performance Metrics means criteria established by the Administrator relating to any of the following, as it may apply to an individual, one or more business units, divisions, or Affiliates, or on a company-wide basis, and in absolute terms, relative to a base period, or relative to the performance of one or more comparable companies, peer groups, or an index covering multiple companies:

  • Metric means a) when referenced in the context of a Named User, the individual Named User category and type (and corresponding Named User definition setting for such Named User’s use rights) as further described in Section 2.1 hereof -and- b) when referenced in the context of a Package, the individual business metric corresponding with each Package as further described in Section 2.2 hereof;

  • KPI means a key performance indicator to which the Services are to be provided as set out in the Specification].

  • Weighting with respect to an Underlying means the weighting in relation to the relevant Underlying as specified in the table in the definition of such Underlying.

  • Indicator means a quantitative or qualitative factor or variable that contributes to better understanding progress in implementing;

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Baseline means the “Initial Small Business Lending Baseline” set forth on the Initial Supplemental Report (as defined in the Definitive Agreement), subject to adjustment pursuant to Section 3(a).

  • Indicators means actions that are likely to lead to the achievement of a competency and which, together with the competency, are measurable and observable;

  • Target Population means persons with low incomes who have one or more disabilities, including mental illness, HIV or AIDS, substance abuse, or other chronic health condition, or individuals eligible for services provided pursuant to the Lanterman Developmental Disabilities Services Act (Division 4.5 (commencing with Section 4500) of the Welfare and Institutions Code) and may include, among other populations, adults, emancipated minors, families with children, elderly persons, young adults aging out of the foster care system, individuals exiting from institutional settings, veterans, and homeless people.

  • Key Performance Indicators or “KPIs” means the performance measurements and targets set out in Part 3 of Schedule 1 (Services) of this Framework Agreement;

  • Matrix (1 2 8 9) means a substantially continuous phase that fills the space between particles, whiskers or fibres.

  • Performance Measure means one or more of the following selected by the Committee to measure Company, Affiliate, and/or business unit performance for a Performance Period, whether in absolute or relative terms (including, without limitation, terms relative to a peer group or index): basic, diluted, or adjusted earnings per share; sales or revenue; earnings before interest, taxes, and other adjustments (in total or on a per share basis); basic or adjusted net income; returns on equity, assets, capital, revenue or similar measure; economic value added; working capital; total shareholder return; and product development, product market share, research, licensing, litigation, human resources, information services, mergers, acquisitions, sales of assets of Affiliates or business units. Each such measure shall be, to the extent applicable, determined in accordance with generally accepted accounting principles as consistently applied by the Company (or such other standard applied by the Committee) and, if so determined by the Committee, and in the case of a Performance Compensation Award, to the extent permitted under Code Section 162(m), adjusted to omit the effects of extraordinary items, gain or loss on the disposal of a business segment, unusual or infrequently occurring events and transactions and cumulative effects of changes in accounting principles. Performance Measures may vary from Performance Period to Performance Period and from Participant to Participant, and may be established on a stand-alone basis, in tandem or in the alternative.

  • Key Performance Indicator means a measure that captures the performance of a critical variable to expand and improve community-based corrections programs to promote offender success, ensure accountability, enhance public safety, and reduce recidivism.

  • Measurement Point means the emission source for which continuous emission measurement systems (CEMS) are used for emission measurement, or the cross-section of a pipeline system for which the CO2 flow is determined using continuous measurement systems;

  • EPS means earnings per share.

  • Barrier Level means the Barrier Level as specified in § 1 of the Product and Underlying Data.

  • Performance Indicators means the indicators for Project monitoring and evaluation set forth in the Operational Manual.

  • Productivity as defined in ORS 427.005 means: