Service Levels definition

Service Levels means any service levels applicable to the provision of the Services under this Call Off Contract specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring);
Service Levels means the particular levels of service that the Contractor has undertaken to meet, and identified as service levels in the Specification.

Examples of Service Levels in a sentence

  • Alfresco Cloud Service Levels‌‌ These Service Levels (SLA) pertain to the availability of the infrastructure for all Alfresco Cloud offerings.

  • Monthly Uptime Calculation and Service Levels We guarantee at least 99.9% availability for Buzzeasy Contact Centre voice channels.


More Definitions of Service Levels

Service Levels means the levels of service defined in Schedule 2-2.
Service Levels means the service levels for each Service (where applicable);
Service Levels means the Service Levels identified as such in the Statement of Requirements.
Service Levels means the service levels set out in Annex 1;
Service Levels means any service levels applicable to the provision of the Services as referred to in paragraph 5.3 of the Order Form;
Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.
Service Levels means the service level targets set out in Schedule B.