Service Level Terms definition

Service Level Terms the service level terms specified in Clause 4 applicable to the Services under this Agreement;
Service Level Terms means the various categories of support services pertaining to the Software and the conditions of service availability.
Service Level Terms means the service level terms specified in clauses 4 and 5 as part of the Services under this Agreement. "Software-as-a-Service" means gomo learning (as made available to the Client through the Portal) and/or gomo video, each time as applicable, as hosted from the Hosting Facility and made available to the Client, subject to the terms and conditions of this Agreement.

Examples of Service Level Terms in a sentence

  • If you terminate the Agreement pursuant to LogicMonitor’s uncured material breach pursuant to subsection (i) above or the occurrence with respect to LogicMonitor of the events in subsections (ii) or (iii), or pursuant to any termination rights accruing to you under the Service Level Terms in Section 8, we will promptly refund to the Subscriber the prepaid fees (if any) for that portion of the terminated period for which Services were not provided.


More Definitions of Service Level Terms

Service Level Terms means the set of terms and conditions describing the application of a Service Level to a particular activity by the Access Provider, as set out in Schedule 7 (Service Levels) of the Reference Offer.
Service Level Terms means the service level terms specified in Clauses 4 and 5 as part of the Services under this Agreement.
Service Level Terms means the Service Level Terms as detailed in the Scope of Works.
Service Level Terms means Stemmons’ Service Level Terms, as in effect from time to time and located at xxxxx://xxxx.xxxxxxxx.xxx.
Service Level Terms the service level terms specified in Exhibit A applicable to the Services under this Agreement;

Related to Service Level Terms

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Credit is defined in Section 8.

  • SLA means service level agreement.

  • Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.

  • SOW means the document specifying, without limitation, the scope, objective, and time frame of the Work that Supplier will perform for Cisco.