Examples of Service Level Credit in a sentence
Sensus will apply each valid Service Level Credit to the Customer’s invoice within 2 billing cycles after Sensus’ receipt of Customer’s request and confirmation of the failure to meet the applicable Service Level Credit.
To receive a Service Level Credit, Customer must issue a written request no later than ten (10) days after the Service Level Credit has accrued.
Sensus records and data will be the sole basis for all Service Level Credit calculations and determinations, provided that such records and data must be made available to Customer for review and agreement by Customer.
No Service Level Credit will apply if Customer is not current in its undisputed payment obligations under the Agreement.
Vendor shall notify the State of Iowa in writing if the State of Iowa becomes entitled to a Service Level Credit, which notice shall be included in the monthly performance reports as described in this Exhibit.