Service Level 2 definition

Service Level 2. An Error causing (i) recoverable loss or corruption of data, (ii) loss of essential Licensed Software functionality that can be Circumvented in a manner that is documented or easily identified or (iii) loss of non-essential Licensed Software functionality that cannot be Circumvented. (A Service Level 2 Error is sometimes referred to as “Critical”).
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Service Level 2 means a service delivery option consisting of a pour- flush waterborne sewer connection to each erf which must not be directly connected to the water installation.
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Service Level 2 means a service delivery option consisting of an un- metered water connection to each stand or erf with an individual yard standpipe that is purposefully not connected to any plumbing fixtures located on the property.
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Examples of Service Level 2 in a sentence

  • These surveys were based on Forest Service Level 2 habitat surveys with additional criteria for defining suitable kokanee spawning habitat.

  • If an agreement for water supply services in respect of premises has been concluded and no connection pipe exists in respect of the premises, the owner must make application on the prescribed form and pay the prescribed fees for the installation of such a pipe, which fees shall not apply to consumers on Service Level 1 and Service Level 2.

  • The baseline further assumes that an incident with up to 1,000 personnel (Service Level 2) would generate roughly 160 cubic yards (22,080 pounds) of trash per day.

  • When submitting an Order, the CP may request that any of Service Level 2 or 3 be applied to the Service.

  • Phone: (03) 9611 8800University of Melbourne Department of Health, Counselling & Disability Services: Counselling Service, Level 2, 138 Cardigan Street, Carlton.

  • The average sales realisation in the third countries claimed is US$**** per kg.

  • Contractor shall resolve Service Level 2 Errors within two (2) working days.

  • It is clear that the Model 2S hospital does not provide a Critical Care Service (Level 2 HDU or Level 3 ICU).

  • Enhanced Service Level 2: 15% (capped at two months’ rental fee for Layer 1 and Layer 2 service(s)).

  • These estimates, as summarized in Table 1 below, were based on revenue service commencing at Service Level 1 and moving to Service Level 2 in 2023.


More Definitions of Service Level 2

Service Level 2 means a service delivery option consisting of an un-metered water connection to each stand or erf with and individual yard standpipe that is purposefully not connected to any plumbing fixtures located on the property. Also provided is a pour-flush waterborne sewer connection to each erf.
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Service Level 2 currently provides (i) maximum throughput capacity for a Service Subscriber of 8 Mbps downstream and 1 Mbps upstream, and (ii) maximum byte consumption by such Service Subscriber per month of no more than _____ Gb downstream and _____ Gb upstream.
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Service Level 2 has the meaning set forth in Section 1.4(b).
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Related to Service Level 2

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Credit is defined in Section 8.

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Agreements means an agreement between NZX and a Market Participant and/or an Advisor setting out the terms and conditions of use of NZX technology and services;

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Use Level means the license use meter or model (which may include operating system, hardware system, application or machine tier limitations, if applicable) by which Symantec measures, prices and licenses the right to use the Licensed Software, in effect at the time an order is placed for such Licensed Software, as indicated in this License Agreement and the applicable License Instrument.

  • State Level Monitoring Cell means the body constituted by the State Government for the control and elimination of ragging in institutions within the jurisdiction of the State, established under a State Law or on the advice of the Central Government, as the case may be.

  • Service Type means the customer class, partial customer class and/or group of customer classes, as set forth in a Transaction Confirmation.

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Performance Standard means the acceptable range of performance for a Performance Indicator or a Service Volume that results when a Performance Corridor is applied to a Performance Target.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Performance Level means a reference to one of Performance Level I, Performance Level II, Performance Level III, Performance Level IV or Performance Level V.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • SLA means service level agreement.

  • Sound level meter means an instrument which includes a microphone, amplifier, RMS detector, integrator or time averager, output meter, and weighting networks used to measure sound pressure levels.

  • Digital Signal Level 1 (DS-1 means the 1.544 Mbps first level signal in the time division multiplex hierarchy.

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Performance Standards or “PS” shall mean the cleanup levels and other measures of achievement of the remedial action objectives, as set forth in the ROD.

  • Service Drop means the overhead service conductors from the service point to the connection to the service-entrance conductors at the building or other structure.