Service Interruption Credit definition

Service Interruption Credit means with respect to (i) the Production Availability SLA in a given calendar month the product of the (A) Qualified Revenue Stream of an affected CD Service Order received by CSG during such calendar month and (B) Interruption Time Percentage for such Production Availability SLA and (ii) the Sandbox Availability SLA, as defined in Section 5 below.
Sample 1
Service Interruption Credit is defined in Section 12.1.
Sample 1Sample 2
Service Interruption Credit means, with respect to a given Billing Period, the product of the (a) ******* ****** ** ********** Fees received by CSG during such Billing Period multiplied by (b) the Interruption Time Percentage.
Sample 1

Examples of Service Interruption Credit in a sentence

  • Except for the revised definitions below, the Definitions of Section 1 of Schedule E are hereby incorporated into this Section 2 of this ScheduleE-1 and shall apply to the calculation of the Sandbox Availability SLA and any Service Interruption Credit provided in Section 3 below.

  • If CSG fails to achieve the Sandbox Availability SLA for any given Billing Period during the Term, Customer shall be entitled to submit a claim for a Sandbox Service Interruption Credit (as defined below) based on the Service Interruption.

  • If Customer makes a valid claim for a Sandbox Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Sandbox Service Interruption Credit and apply this credit to the following Billing Period’s Fees.

  • If CSG fails to achieve the Availability SLA for any given Billing Period during the Term (i.e., for a thirty (30) day Billing Period, Interruption Service Time exceeds 43.2 minutes during that Billing Period), Customer shall be entitled to submit a claim for a Service Interruption Credit based on the Service Interruption.

  • If User is entitled to a Service Interruption Credit for any month, such Service Interruption Credit shall be applied against future Monthly Hosting Fees owed by User pursuant to the Order, or if no future Monthly Hosting Fees are owed, the Service Interruption Credit shall be applied against other future Fees owed by User pursuant to the Order.

  • If Customer makes a valid claim for a Service Interruption Credit, CSG shall, subject to Customer’s review and audit rights, calculate the Service Interruption Credit and apply this credit to the following Billing Period’s Fees.

  • If no such Monthly Hosting Fees or other Fees are owed by User (or if the amount thereof is less than the amount of the Service Interruption Credit owed), the Service Interruption Credit shall be extinguished and Remote-Learner shall have no obligation to make any payment to User with respect to such Service Interruption Credit.


More Definitions of Service Interruption Credit

Service Interruption Credit means with respect to (a) the Production Availability SLA in a given calendar month the product of (i) the Qualified Revenue Stream of an affected Ascendon Service Order received by CSG during such calendar month and (ii) Interruption Time Percentage for such Production Availability SLA; and (b) the Sandbox Availability SLA, as defined in Attachment 4-A. Notwithstanding the foregoing, (x) [** ******** ******* ***** *** ********* * ********* ******* ************ ****** (** ***** ** ** ****]), and (y) with respect to Service Interruption Credits owed for failure to meet the Production Availability SLA, such credits will not exceed [**** ******* (**) ** *** ***** **** **** ** ******* ** *** ****** *** ******** **** (*** ** *********** ******* ****) ** *** ***** **** (*** “******* ****** ***]”) pertaining to the Ascendon Service Order under which CSG failed to meet the Production Availability SLA. “Severity Level” shall refer to the level of severity of a problem in respect of the Ascendon System, as defined in Section 3 below.
Sample 1
Service Interruption Credit means with respect to (a) the Production Availability SLA in a given calendar month the product of (i) the Qualified Revenue Stream of an affected Ascendon Service Order received by CSG during such calendar month and (ii) Interruption Time Percentage for such Production Availability SLA ; a nd (b) the Sandbox Availability SLA, as defined in Section 3 of Attachment 4-A . Notwithstanding the foregoing, (x) ** ******** ******* ***** *** ********* * ********* ******* ************ ****** ( ** ***** ** ** **** ), and (y) with respect to Service Interruption Credits owed for failure to meet the Production Availability SLA, such c redits will not exceed **** ******* ( * %
Sample 1
Service Interruption Credit has the meaning set forth in Exhibit B (Service Interruption Credits).
Sample 1
Service Interruption Credit means, with respect to a given ******* ******, the ******* of the (a) ********* ******* ****** of an affected ******** *** received by CSG during such ******* ****** ********** by (b) the ************ **** **********.
Sample 1
Service Interruption Credit means with respect to (a) the Production Availability SLA in a given [******** *****] the product of (i) the Qualified Revenue Stream of an affected Ascendon Service Order received by CSG during such [******** *****] and (ii) Interruption Time Percentage for such Production Availability SLA; and (b) the Sandbox Availability SLA, as defined in Attachment 4-A. Notwithstanding the foregoing, (x) [** ******** ******* ***** *** ********* * ********* ******* ************ ****** *** ***** ** ** *****, and (y) with respect to ******* ************ ******* **** *** ******* ** **** *** ********** ************ ***, such ******* **** *** ****** **** ******* **** ** *** ***** **** **** ** ******* ** *** ****** *** ******** **** **** ** *********** ******* ***** ** *** ***** **** **** “******* ****** *****] pertaining to the Ascendon Service Order under which CSG failed to meet the Production Availability SLA.
Sample 1

Related to Service Interruption Credit

  • Service Interruption means the cessation of electricity supply to an ICP for a period of 1 minute or longer, other than by reason of De-energisation of that ICP:

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Basic generation service or "BGS" means electric generation

  • Basic generation service provider or "provider" means a

  • Service Credit means the periods of time for which the required contributions have been made to

  • Service Credits means the service credits payable to the Purchaser by the Service Provider in the event that the Service Levels are not met and identified as service credits in the Pricing Schedule.

  • Interruption means a reduction in non-firm transmission service due to economic reasons pursuant to Tariff, Part II, section 14.7.

  • Outage has the meaning set forth in the CAISO Tariff.

  • Generation Service means the sale of electricity, including ancillary services such as the provision of reserves, to a Customer by a Competitive Supplier.

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Service Switching Point (SSP means the telephone Central Office Switch equipped with a Signaling System 7 (SS7) interface.

  • Network Termination Point (NTP) means the physical point at which a subscriber is provided with access to a public communications network; in the case of networks involving switching or routing, the NTP is identified by means of a specific network address, which may be linked to a subscriber number or name;

  • Account Information Service Provider means a payment service provider pursuing business activities as referred to in point (8) of Annex I;

  • Self-service display means the open display or storage of Tobacco Products or Tobacco Paraphernalia in a manner that is physically accessible in any way to the general public without the assistance of the retailer or employee of the retailer and a direct person-to-person transfer between the purchaser and the retailer or employee of the retailer. A vending machine is a form of Self-Service Display.