Service Desk definition

Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.
Service Desk means our personnel that provide Student Support Services to Authorized Users under this Section 24.
Service Desk means the facility provided by BT to handle enquiries and administration for the Service.

Examples of Service Desk in a sentence

  • Acknowledgement Incidents will be acknowledged by the Service Desk tool within 15 minutes.

  • Assistance with Transaction Fee Reporting is also available from the MFMP Customer Service Desk by email at: VendorHelp@ xxxxxxxxxxxxxxxxxxxx.xxx or telephone 866-FLA-EPRO (000-000-0000) from 8:00 a.m. to 6:00 p.m. Eastern Time.

  • Incidents must be reported to the CMS IT Service Desk by the same means as Breaches within 72 hours from knowledge of the Incident.

  • Xxxxxx+Gyr will provide Customer with access to the Service Desk.

  • Xxxxxx+Gyr’s current Service Desk business hours are 7:00 AM to 6:00 PM Central Time, Monday through Friday, excluding Xxxxxx+Gyr observed holidays (available upon request) and weekends (“Business Hours”).


More Definitions of Service Desk

Service Desk means the helpdesk that you are able to contact to submit service requests, report Incidents and ask questions about the CVE Service.
Service Desk means the point of contact within Maintel, via either telephone or the Support Portal through which all Support Requests will be raised.
Service Desk means TELVIVA’s helpdesk in respect of the Communication Services described in the Schedule;
Service Desk means the helpdesk to submit service requests, report Incidents and ask questions about the Service.
Service Desk means the helpdesk that the Customer is able to contact to submit service requests, report Incidents and ask questions about the Service.
Service Desk means the English speaking helpdesk that you are able to contact to submit Service Requests, report Incidents and ask questions about the Compute Managed Service.
Service Desk means the facility provided by BT to handle enquiries and administration for the Service. “Service Level” means the level of Service which is applicable to the Service, as set out in Clause 24.