Service Definition Document definition

Service Definition Document or “SDD” means a document describing the scope of the Managed Service and the applicable Service Levels, provided by the Supplier pursuant to the applicable Contract;
Sample 1Sample 2Sample 3
Service Definition Document means a document that provides the step-by-step procedures for technical and non-technical aspects of the Services to be provided to the Customer.
Sample 1

Examples of Service Definition Document in a sentence

  • Before any use of the EGNOS services, all users should review the EGNOS SoL Service Definition Document (“SDD”) and/or EGNOS Open Service SDD (both available on the ESSP SAS website http://www.essp-sas.eu/) in order to understand if and how they can use these EGNOS services, as well as to familiarise themselves with their respective performance level and other aspects the services may offer.

  • In the event the Customer purchases any Managed Services, the applicable Service Definition Document referenced in the Quotation shall apply to and form part of the Contract.

  • The EGNOS maritime service will be defined in a Service Definition Document (SDD).

  • Main identified causes are referenced in EGNOS Open Service (OS) - Service Definition Document.

  • RNP Approach to LPV minima relying on EGNOS (Europe's regional SBAS) can be planned at any aerodrome within the EGNOS APV I or LPV-200 service level area as described in the EGNOS Service Definition Document (SDD) [RD-11], which is the reference document for EGNOS usage.

  • This mission includes the Galileo Security System Monitoring to process system security raw events and other security status information from different stakeholders to provide an overall view of the security status of Galileo and to resolve timely all security incidents related to Galileo operations. Management of PRS access: The GSMC provides the PRS Access Service to Competent PRS Authorities (CPAs) in accordance with the PRS Service Definition Document and the system security requirements.

  • Enabled to be flown with EGNOS vertical guidance1 New Open Service Definition Document Published The EC has released last march a new version of the EGNOS Open Service Definition Document (OS SDD v2.0) with the aim to reflect the improvements accomplished in the EGNOS system during the last years, particularly the changes related to the extension of the service area and the accuracy provided by EGNOS.

  • Galileo will provide a similar characterization regarding the quality of its navigation signals through the Galileo Service Definition Document (GSDD) in the future.

  • Sundstrom SAFETEA–LU required all states to develop and implement a Strategic Highway Safety Plan (SHSP), and all states and the District of Columbia accomplished this by October of 2007.

  • Action 6: Francois Schindele and IOC Secretariat to incorporate updates to the Global Service Definition Document for consideration at the next meeting.

Related to Service Definition Document

  • Acquisition Documentation collectively, the Acquisition Agreement and all schedules, exhibits and annexes thereto and all side letters and agreements affecting the terms thereof or entered into in connection therewith.

  • T E Document means Tender Enquiry Document

  • information document means the document set out in Annex I or Annex III, or in the corresponding Annex to a separate directive, or regulation, that prescribes the information to be supplied by an applicant, it being permissible to supply the information document in the form of an electronic file;

  • Order Document means any official Purchaser document and attachments thereto specifying the Software to be purchased from the Vendor under this Contract.

  • Key Information Document means the key information document which aims to provide clear and comparable information about a product in a stand-alone, standardised document.

  • Key Information Document (KID) : means the document prepared by the Issuer to enable an investor to compare the key features, risks, rewards and costs of the securities underlying the Plan.

  • RfS Document means the bidding document issued by MSEDCL including all attachments, clarifications and amendments thereof.

  • E-Auction Process Information Document means this document including all the appendices hereto, for the purposes of setting out the process for submission of a bid and selection of Successful Bid in accordance with the provisions of the IBC and shall include all supplements, modifications, amendments, alterations or clarifications thereto issued in accordance with the terms hereof.

  • Identification document means a document made or issued by or under the authority of the United

  • Specified Agreement is defined in Section 8.1(e) of the Agreement.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • End User Agreement means any agreement that Eligible Users are required to sign in order to participate in this Contract, including an end user agreement, customer agreement, memorandum of understanding, statement of work, lease agreement, service level agreement, or any other named separate agreement.

  • Reference Schedule means the reference schedule in Part A of this Invitation

  • Acceptance Test Document means a document, which defines procedures for testing the functioning of installed system. The document will be finalized with the contractor within 7 days of issuance of the Letter of Award.

  • Service Document means a claim form, application notice, order, judgment or other document relating to any Proceedings;

  • Day-Ahead Schedule has the meaning set forth in the CAISO Tariff.

  • User Agreement means an agreement for the provision of Access to the Services.

  • Service documentation means all records and information on one or more documents, including documents that may be created or maintained in electronic software programs, created and maintained contemporaneously with the delivery of services, and kept in a manner as to fully disclose the nature and extent of services delivered that shall include the items delineated in paragraph (E) of this rule to validate payment for medicaid services.

  • Program Agreement means an agreement between the Contractor and DSHS containing special terms and conditions, including a statement of work to be performed by the Contractor and payment to be made by DSHS.

  • Related Document any agreement, certificate, document or instrument relating to a Letter of Credit.

  • Scope Document means the document (if any) that is provided with and becomes part of the Order Form and which defines sometimes in conjunction with a Service Description (as applicable) the Services to be provided.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Tariff Schedule means the tariff schedule contained in Annexure B to this Access Arrangement or, if Envestra has published a revised tariff schedule, the tariff schedule in effect from time to time.

  • Transaction Agreement has the meaning set forth in the recitals.

  • Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.

  • Data Use Agreement means the agreement incorporated into the Contract to facilitate creation, receipt, maintenance, use, disclosure or access to Confidential Information.