Service Catalogue definition

Service Catalogue shall contain all or any of services/facilities viz., back up facility, dedicated firewall facility, hardware monitoring facility, help desk support, load balance server, network and power uptime, OS management, shared firewall service and Version Control described in Annexure A to this SLA which may be availed by the Customer.

Service Catalogue means the Service Packages offered to the Contracting Bodies by the Framework Suppliers;

Service Catalogue means a document that describes the specifications of the Services or part of the Services provided by Supplier on request or available on the Supplier or Third Party website.

Examples of Service Catalogue in a sentence

• The Framework Agreement, including the Service Catalogue, shall remain effective and unaltered except as amended by the changes expressly set out above.

• Only packages of Services that can be described using the Service Package Template are eligible for inclusion in the Service Catalogue.

• Subject to FW-26-4, the Supplier may propose: a new Service Package to be added to the Service Catalogue; an amendment to an existing Service Package in the Service Catalogue; or the removal of one of its Service Packages from the Services Catalogue.

• The Supplier shall provide a range of Inbound Voice Service options, including as a minimum (but not necessarily limited to): 03xx number services 05xx number services 08xx number services 09xx number services The Supplier shall be able to provide a range of service features related to inbound voice calls as listed in the Supplier’s entries in the Service Catalogue and described in the Supplier’s Service Description.

• Any change proposed by the Supplier under Clause FW26-3 must be made by the completion of a Service Catalogue Variation Form by it and the submission of such Service Catalogue Variation Form to the Authority.

More Definitions of Service Catalogue

Service Catalogue means those standardised and productised Service items (including scope and pricing) as detailed in the relevant ‘flyer’ as published by Mach from time to time, for example (but not limited to):

Service Catalogue means any Service Packages that the Supplier shall make available to Contracting Bodies pursuant to this Framework Agreement as set out in Annex 1 of Framework Schedule 3;

Service Catalogue means the service catalogue specified in clause 9 and annexed to Schedule 1 of this Head Agreement;

Service Catalogue a single document which has the sole purpose of informing users and customers what services are being provided to them, either as standard or optionally, described in business terms” "Service Charges" period payments made in accordance with schedule 7.1 (Charges and Invoicing) in respect of the supply of the Operational Services;

Service Catalogue the reviewable document describing the products and services currently available from the Supplier which may be purchased by the Authority under this Agreement and which may enhance the system or service performance or function, which as at the Effective Date is set out in Annex 3 of Schedule 7.1;

Service Catalogue means a description of the various Telstra services that can benefit from the Capabilities and the extent to which they can benefit.

Service Catalogue shall contain all or any of services/facilities viz., back up facility, dedicated firewall facility, hardware monitoring facility, help desk support, load balance server, network and power uptime, OS management, shared firewall service and Version Control described in Annexure A to this SLA which may be availed by the Customer along with the Services as mentioned from Service Provider. Confidential “Service Outage” shall mean an unscheduled disruption/failure in any Service offered by Service Provider as per this Agreement, due to which Customer’s server is un-accessible to Customer. The outage of Services due to, but not limited to the following shall be a Service Outage; Customer is unable to transmit to or receive information from his network equipment because Service Provider failed to provide facility services to its network equipment including , switch, router, firewall etc. Failure of Services like Internet connectivity, IDC LAN etc. shall also be treated as Service Outage.