Remote Support means the provision of supports by staff of an agency provider at a remote location who are engaged with an individual through equipment with the capability for live two-way communication. Equipment used to meet this requirement shall include one or more of the following components:
Remote Support means any support given to you by us that is not given on site. “On Site Support” means the provision of support services by IT-C at the customer site(s) as specified in the support schedule.
Remote Support means remote support services regarding the Software (e.g. telephone support) that HW or HW partner provides in consideration of Periodical Support Fee.
Examples of Remote Support in a sentence
Remote Support Services Manage and provide Vendor remote support to “take over” and support a piece of equipment from a centralized location by Vendor personnel.
There is no right to receive services from HW, including Software Maintenance and Remote Support.
In order to further facilitate troubleshooting of support issues, the Remote Support Analysis Module includes a feature to trace activity to specific user logins.
Technical and Clinical Telephone and Remote Support coverage services are available twenty-four hours per day, seven days per week including Philips recognized holidays.
Telephone and Remote Support coverage is included with all software maintenance agreements.
More Definitions of Remote Support
Remote Support service: The costs for the appropriate licenses for the agreed software tool and hardware equipment (both on the part of SISW and the Customer) and connection costs shall be borne by Customer.
Remote Support means support provided over the telephone or via the internet;
Remote Support means (i) support provided through VPN Connectivity Service where the Solution allows it, and/or (ii) telephone support.
Remote Support means certain support services provided by Company via remote access to Customer’s machines, and in accordance with Exhibit B. 1.26 «Удаленная Поддержка» означает определенные услуги по технической поддержке, предоставляемые Компанией через удаленный доступ к компьютерным системам Заказчика в соответствии с Приложением B к настоящему Соглашению.
Remote Support means the Error Correction efforts expended by eAgile remotely from its headquarters in Grand Rapids, Michigan, USA.
Remote Support means the Error Correction efforts expended by CCL eAgile remotely from its headquarters in Grand Rapids, Michigan, USA.
Remote Support means remote troubleshooting assistance for common Product support issues, when available and with Purchaser’s consent, in which Infinidat’s authorized customer support personnel connect directly to Purchaser’s system (via secure Internet connection, if needed) to expedite and enhance the troubleshooting process.