Problem Management Process definition

Problem Management Process means the problem management process set out within the UK Link Manual;
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Problem Management Process means the agreed process for management of a PROBLEM as defined within this SOW.
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Problem Management Process shall have the meaning set forth in Section 8.5 hereof.
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Examples of Problem Management Process in a sentence

  • If, at any time during the Term of this Agreement, Service Provider notifies Early Warning of a failure of the EWS Services to conform to the Documentation (an “Error”), or Early Warning otherwise has reason to believe that an Error exists, Early Warning shall use commercially reasonable efforts to verify and fix such Error pursuant to the Problem Management Process attached hereto as Exhibit C.

  • The means used to jointly review data for variance from Specification and to implement corrective action will be a process (the "Problem Management Process") set forth below, which both Flextronics and Xerox shall implement to ensure continuous improvement in Product performance and timely reaction to shortfalls in Product performance as specified in the applicable Specification.

  • X X X Changes to the Problem Management process globally X X X Ownership of changes to be done on the LS&Co. Tools environment if there is a requirement due to a Process workflow change in the Problem Management Process X X X Data Collection & Validation (Accuracy) 1.

  • The cause is not usually known at the time a Problem Record is created, and the Problem Management Process is responsible for further investigation.

  • X X X LS&Co. Process Owners will provide Problem Management Process Training using the “Train the Trainer” format to Supplier Leads X X X LS&Co. specific Problem Trainings - Onboardring and Orientation Trainings for all new employees / joiners aligned to support.

  • CONFIDENTIAL TREATMENT REQUESTED – REDACTED COPY CONFIDENTIAL EXECUTION VERSION Supplier will support Problem Management Process.

  • Scope Supplier will manage and oversee the Problem Management Process across its Services and collaborate with LS&Co. and LS&Co. Third Party Contractors to manage the Cross Functional Problem Management Process.

  • The ISM Bridge Services are provided with respect to Maximo version 7.1.1.4 and include support for application modules for the following Cross-Functional Services as defined in the relevant SOWs: Service Catalog, Self-Service, Service Request, Incident Management, Problem Management, Process Request Management, Change Management, Release Management, Asset Management, Knowledge Management and Configuration Management Tool Support.

  • Resolving reporting issues with LS&Co. as necessary X X X Problem Management Process Problem Management analyses Incidents to prevent future Incidents and/or eliminate repeating Incidents, and to minimize the Impact of Incidents that cannot be prevented.

  • CART's placement of advertising within the Program shall be sensitive to Organizer/Promoter's existing commercial and promotional relationships.

Related to Problem Management Process

  • Procurement Process means the process commenced by the issuing of this Invitation and concluding upon the award of a contract (or other outcome as determined by Tetra Tech International Development) or upon the earlier termination of the process

  • Project Management Plan means the management plan that (i) sets out a high level workplan to describe the manner in which the Design-Builder will manage the Project, including to address related matters such as traffic management and communications, and (ii) is prepared by or for the Design-Builder and submitted to the Owner;

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • Project Management Report means each report prepared in accordance with Section 4.02 of this Agreement;

  • PJM Management means the officers, executives, supervisors and employee managers of PJM. PJM Manuals:

  • Supply Chain Management All aspects of supply chain management, from the initial sourcing phase through customer delivery (e.g., procurement, sourcing management, inventory management, catalog management, ordering/purchasing, invoice tracking, storefront/shopping cart, warehouse management, returns management, logistics/transportation).

  • Program Manager refers to the professional management firm selected by the Owner as the Owner’s representative for the Project, and its employees and consultants.

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • Change Management means the add-on module to the Programs that enables engineers to define network changes through one or more configuration templates. Those network changes can be applied to multiple devices and executed/rolled back automatically. The Change Management module enables engineers to verify the impact of the changes across the network to help ensure a safer change process.

  • Project Manager means the principal employee or agent of the Recipient having administrative authority over the Project designated in Appendix B pursuant to Section VI hereof, or authorized designee as per written notification to the Director.

  • NOC means Network and Support Operating Centre.

  • Virginia Stormwater Management Program or “VSMP” means a program approved by the State Board after September 13, 2011, that has been established by a locality to manage the quality and quantity of runoff resulting from land-disturbing activities and shall include such items as local ordinances, rules, permit requirements, annual standards and specifications, policies and guidelines, technical materials, and requirements for plan review, inspection, enforcement, where authorized in this article, and evaluation consistent with the requirements of this article and associated regulations.

  • Multiphase professional services contract means a contract for the providing of professional

  • Order Coordination refers to standard BellSouth service order coordination involving the reuse of facilities for SL2 voice loops and all digital loops, where Choctaw is requesting that their loop order be provisioned over an existing circuit that is currently providing service to the end user. Order coordination for physical conversions will be scheduled at BellSouth’s discretion during normal working hours on the committed due date and Choctaw will be advised.

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;

  • Project Management Unit or “PMU” means the Recipient’s management and Implementation unit referred to in Section I.A.2 of Schedule 2 to this Agreement.

  • Database Management System (“DBMS”) is a computer process used to store, sort, manipulate and update the data required to provide Selective Routing and ALI.

  • Sustainability Coordinator means BofA Securities, Inc., in its capacity as the sustainability coordinator.

  • Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;

  • Project Managers means the person at Developer responsible for the project management of Product and identified in Schedule 2;

  • Case management means a care management plan developed for a Member whose diagnosis requires timely coordination. All benefits, including travel and lodging, are limited to Covered Services that are Medically Necessary and set forth in the EOC. KFHPWA may review a Member's medical records for the purpose of verifying delivery and coverage of services and items. Based on a prospective, concurrent or retrospective review, KFHPWA may deny coverage if, in its determination, such services are not Medically Necessary. Such determination shall be based on established clinical criteria and may require Preauthorization.

  • Pest Management Plan and “PMP” means the Recipient’s plan dated March 9, 2010, which: (i) addresses the concerns relating to the Project risks associated with potential increases in the use of pesticides for agricultural production, intensification and diversification and controlling disease vector populations arising from irrigation schemes; (ii) sets forth mitigation and monitoring measures to be taken during Project implementation and operation to eliminate adverse environmental and social impacts, offset them, or reduce them to acceptable levels; (iii) recommends institutional measures to strengthen national capacities to implement the mitigation and monitoring measures; and (iv) as part of the implementation arrangements, identifies national agencies and other partners that could play a vital role in the success of the Project.

  • Project Leader has the meaning set forth in Section 3.1.

  • Procurement Management means the Director of Lee County’s Procurement Management Department or designee.

  • Case management services means planned referral, linkage, monitoring and support, and advocacy provided in partnership with a consumer to assist that consumer with self sufficiency and community tenure and take place in the individual’s home, in the community, or in the facility, in accordance with a service plan developed with and approved by the consumer and qualified staff.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.