Priority Level 1 definition

Priority Level 1 means Incidents where Circuit in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Circuit Users.
Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the TOSP and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.
Priority Level 1 means Incidents where Unify Cloud Core Services in its entirety, as it is described in the Agreement and in particular in the Product and Service Description (PSD), is not available to all of your Unify Cloud Services Users.

Examples of Priority Level 1 in a sentence

  • F = Feasibility (1=Easy, 3 = Difficult); P = Priority Level (1 = High, 5 = Low).

  • Priority Level 1: Applications for construction permits to repair failing systems.

  • Request Services Service Desk Support 13.086 In accordance with Contractor’s procedures, promptly notify State through the designated communication channel in the event of any Priority Level 1 or Priority Level 2 Incidents.

  • The enforcement of minimum standards for the maintenance and occupancy of individual properties is important to the health, safety, and welfare of city residents and assists in preserving the character of residential areas.

  • Request Services Problem Management Services 13.070 Assign an Incident manager for each Priority Level 1 and 2 Problem to investigate root cause and to manage the Problem Ticket according to the Problem Management process for those Problems within the Core M&O Services scope of this Contract.

  • Request Services Problem Management Services 13.067 For each Priority Level 1 and 2 Incident that requires a Problem Ticket, Contractor will create a Problem Ticket and assign it to an Incident manager.

  • New Year’s Day Thanksgiving Day Memorial Day Day after Thanksgiving Independence Day Christmas Day Labor Day We will provide you with procedures for contacting support staff after normal business hours for reporting Priority Level 1 Defects only.

  • The service window for Priority Level 1 (P1) and Priority Level 2 (P2) Incidents is 24x7.

  • PG&E states that this criterion is overbroad insofar as it may be covered by Priority Level 1 under GO 95, Rule 18A.

  • Attempt Priority Level 1 remediation following a Contractor provided script and/or Service Catalog and FDNY established troubleshooting procedures.


More Definitions of Priority Level 1

Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers. Incidents at Priority Level 1 are characterized by the following attributes:
Priority Level 1. The Contractor shall work continuously on a 24x7 basis to resolve any Priority Level 1 problem, implement a workaround that will return CIVLS to a full production status or reduce the problem’s severity to that of a Priority Level 3 problem within two (2) hours of the Contractor’s receipt of notification of the failure. The Contractor shall engage its most capable resources to resolve the issue promptly and shall provide the State with status updates not less than once each hour until production status is restored. Once full production status resumes, the final permanent solution may require additional software or hardware corrections. If that is the case, the Contractor shall provide a permanent solution within two (2) Days of its initial receipt of notification of the failure.
Priority Level 1 or “P1” shall have the meaning set forth in Exhibit H (Service Level Requirements). 285. PRIORITY LEVEL 2‌
Priority Level 1 or “P1” means an Incident where, notwithstanding proper installation and use of the Ivanti product(s): (a) a substantial portion of the Ivanti product(s) does not operate and cannot be restarted; (b) there is an Error in a major program function that renders such major program function completely unusable; or (c) there is an Error that causes a third-party, mission-critical application to be unstable.
Priority Level 1 means an Incident that severely impacts or has the potential to severely impact mission critical business operations or has high visibility to external customers - as defined in the State’s Service record or as determined by the Optum Command center. Incidents characterized by the following attributes: (a) Loss of a business critical CI such as a System, Service, Software, Equipment, network component or facility making the CI: • un-Available • substantially un-Available or

Related to Priority Level 1

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) Xxxxx’x is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Level I means a component of the federal PASRR requirement. Level I refers to the identification of individuals who are potential nursing facility admissions who have indicators of mental illness or developmental disabilities (42 CFR 483.128(a)).

  • Pricing Level refers to the determination of which of Level I, Level II, Level III, Level IV, Level V or Level VI applies at any date.

  • First Lien Net Leverage Ratio means, with respect to any Test Period, the ratio of (a) Consolidated First Lien Net Indebtedness as of the last day of such Test Period to (b) Consolidated EBITDA for such Test Period.

  • Level IV and “Level V”: the respective Level set forth below: S&P Moody’s Level I A- or higher A3 or higher Level II BBB+ Baa1 Level III BBB Baa2 Level IV BBB- Baa3 Level V BB+ or lower Ba1 or lower provided that if on any day the Applicable Xxxxx’x Rating and the Applicable S&P Rating do not coincide for any rating category and the Level differential is (x) one level, then the higher of the Applicable S&P Rating or the Applicable Xxxxx’x Rating will be the applicable Level; (y) two levels, the Level at the midpoint will be the applicable Level; and (z) more than two levels, the highest of the intermediate Levels will be the applicable Level; provided further that if on any day, neither the Applicable Xxxxx’x Rating nor the Applicable S&P Rating is available, the applicable Level shall be Level V.

  • Pricing Level II shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is less than 3.50 to 1.00 but greater than or equal to 3.00 to 1.00.

  • Maximum contaminant level goal or “MCLG” means the maximum level of a contaminant in drinking water at which no known or anticipated adverse effect on the health of persons would occur, and which allows an adequate margin of safety. MCLGs are nonenforceable health goals.

  • Poverty level means the annual family income for a family unit of a particular size, as specified in the poverty guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services.

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • Pricing Level III shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is less than 3.00 to 1.00 but greater than or equal to 2.50 to 1.00.

  • Secured Leverage Ratio means, on any date, the ratio of (a) Consolidated Secured Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.

  • mandatory control level RBC ’ means the product of .70 and the authorized control level RBC.

  • Trigger Level means with respect to an Index, the level specified as such in Annex 1 with respect to such Index

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.

  • RBC level means an insurer's company action level RBC, regulatory action level RBC, authorized control level RBC, or mandatory control level RBC where:

  • Applicable Rating Level at any time shall be determined in accordance with the then-applicable S&P Rating or the then-applicable Xxxxx’x Rating as follows: S&P Rating/Xxxxx’x Rating Applicable Rating Level S&P Rating AA or higher or Xxxxx’x Rating Aa2 or higher 1 S&P Rating AA- or Xxxxx’x Rating Aa3 2 S&P Rating A+ or Xxxxx’x Rating A1 3 S&P Rating A or Xxxxx’x Rating A2 4 S&P Rating A- or below or Xxxxx’x Rating A3 or below or unrated 5 The Applicable Rating Level for any day shall be determined based upon the higher of the S&P Rating and the Xxxxx’x Rating in effect on such day. If the S&P Rating and the Xxxxx’x Rating are not the same (i.e., a “split rating”), the higher (better) of such ratings shall control, unless the ratings differ by more than one level, in which case the rating one level below the higher of the two ratings shall control.

  • Second Level Domain “Second Level Domain” has the meaning given to it in this paragraph. “URL” means a web address, including the “http://” and any material appearing after a slash in the address. “Domain Name” means a URL, less the “http://” and any material appearing to the right of the next slash (‘/’) in the address. (So for example, in the URL “Xxxx://xxxxxxxxx.xxxxxxxxx.xxx/homepage.html”, the Domain Name is “XXXXXXXXX.XXXXXXXXX.XXX”.) “Top Level Domain” means the portion of the Domain Name to the right of the right-most period. (In the example, “COM”.) “Second Level Domain” means that portion of a domain name to the left of the right-most period, up to the second period from the right, if any, plus the Top Level Domain. (In the example, “XXXXXXXXX.XXX”.) “Third Level Domain” means that portion of a domain name to the left of the second period from the right, if any, up to the third period from the right, if any, plus the Second Level Domain. (In the example, “XXXXXXXXX.XXXXXXXXX.XXX”.).

  • Licensed Level means a) when referenced in the context of a Named User, the quantity of Metric for which each individual Named User category and type is licensed -and- b) when referenced in the context of a Package, the quantity of Metric for which each individual Package is licensed; and

  • Reference Level means the level of the Index (excluding any flash estimates) published or announced by Eurostat (or any successor entity which publishes such index) in respect of the month that is 12 calendar months prior to the month referred to in “Latest Level” above.

  • Digital Signal Level 0 (DS-0 means the lowest-level signal in the time division multiplex digital hierarchy, and represents a voice-grade channel operating at either the 56 Kbps or 64 Kbps transmission bit rates. There are twenty-four (24) DS-0 channels in a DS-1.

  • Level I Pricing applies on any day on which the Borrower’s long-term debt is rated A+ or higher by S&P or A1 or higher by Moody’s.

  • First Lien Leverage Ratio means the ratio, as of any date, of (a) Consolidated First Lien Debt as of the last day of the Test Period then most recently ended to (b) Consolidated Adjusted EBITDA for the Test Period then most recently ended, in each case of the Borrower and its Restricted Subsidiaries on a consolidated basis.

  • Latest Level means, in respect of an Inflation Index, the latest level of such Inflation Index (excluding any "flash" estimates) published or announced by the relevant Inflation Index Sponsor prior to the month in respect of which the Substitute Index Level is being determined.