Out-of-Scope Services definition

Out-of-Scope Services means any services requested by Customer which: (a) are not included in the Subscription or Product purchased by Customer as set forth in the applicable Order Form, or (b) are Subscriptions or Products requested or scheduled to be purchased by Customer subsequent to the expiration or termination of the then-current Subscription Term.
Out-of-Scope Services means Service Errors or downtime caused by any of the following: (a) Third Party Software and any other services that Licensee and CUSI may from time to time agree in writing are not included in the Support Services; (b) any services requested by Licensee and performed by CUSI in connection with any apparent Service Error reasonably determined by the CUSI to have been caused by a Licensee Cause; (c) Licensee’s software, hardware, or services not provided by CUSI; or (d) non-availability of the Services resulting from maintenance downtimes scheduled by CUSI, and (d) factors outside of CUSI’s reasonable control, except to the extent such Service Errors could be avoided by CUSI’s use of commercially standard risk mitigation and business continuity policies and procedures reasonable and appropriate to the nature and criticality of the Services.
Out-of-Scope Services means any service, product, Machine, or Software that is outside the scope of the Designated Services.

Examples of Out-of-Scope Services in a sentence

  • Client shall provide Provider with a list of key contacts within Client’s organization that have authorization to: • Request, authorize and approve Services provided under this Agreement; • Request, authorize, and approve Out-of-Scope Services as defined in this Agreement; • Receive notification of emergency or business-interrupting service events, including those which may require Client’s assets and resources to resolve; and • Provide feedback and acceptance of services provided under this Agreement.

  • The provision of Support Services on a remote (via email), off-site basis within the Subscription Term shall be included in the fees you pay to our Authorised Reseller The provision of Support Services outside the Subscription Term or at the Customer’s premises or the provision of Out-of-scope Services shall be charged at the time and materials rates agreed between the parties when the Out-of-Scope Services are requested.

  • Custom Developments and Out-of-Scope Services are not subject to this Policy.

  • Vutility may, in its sole-discretion, provide Out-of-Scope Services to Customer in accordance with the terms and conditions of this SLA and the Terms of Service.

  • Ping Identity shall provide Support Services for Custom Developments and Out-of-Scope Services only upon the mutual written agreement between Ping Identity and Customer, including any fees related thereto.


More Definitions of Out-of-Scope Services

Out-of-Scope Services means the services set forth in Appendix D.
Out-of-Scope Services shall have the meaning set forth in Section 2.5.
Out-of-Scope Services means the services set forth on Annex B which are expressly identified as “Out-of-Scope Services.”
Out-of-Scope Services means any of the following: (a) any services requested by the State and performed by Contractor in connection with any apparent Software Error that the State and Contractor agree in writing has been caused by a State Cause; and (b) any services requested by the State that the parties agree required are customization services by that will be described and priced in a statement of work to be mutually agree to and executed by the parties.
Out-of-Scope Services means: (a) any service that is not specified in an Order Form; and (b) the operation or maintenance of any heavy equipment or machinery, including forklifts and stackers; the use or operation of any non-Ricoh vehicles; the handling or delivery of cash, checks, securities or negotiable instruments; security services, including x-ray, screening, guard or similar security measures; catering services; the leasing of real estate; chauffer, limo or shuttle services; and the shipping, handling, or delivery of lithium batteries (unless the shipping of lithium batteries has been expressly agreed to by Ricoh and Customer agrees that such shipping will be performed in accordance with Ricoh’s Lithium Shipping Procedures, which shall be provided upon request), explosives, drugs, chemicals, hazardous materials, biological materials, medical supplies, medical wastes, food items, and other perishables.
Out-of-Scope Services means any service that is outside the scope of the Designated Services.
Out-of-Scope Services means all services outside any Scope of a Hire Contract.