Network Unavailability definition

Network Unavailability means that the MHO network was not available to the Customer. Network Unavailability will not include unavailability resulting from: • Scheduled Maintenance • Problems with or maintenance on Customer’s applications equipment or facilities • Acts or omission of Customer and/or an authorized user • Unavailability caused by companies other than MHO • Acts of God Scheduled Maintenance means any maintenance of the MHO Network (or portion thereof). Customer will be notified of the date, time, and duration of any maintenance that is likely to affect their service via E-mail at least two (2) business days in advance of the scheduled time. In most cases, maintenance will not take the full maintenance window; however, MHO will inform the Customer as to the anticipated duration in the maintenance notification E-mail.

Network Unavailability means the average number of minutes per six month period for which services on the network are not available due to a disturbance, failure or scheduled unavailability to a Network.

Network Unavailability means the percentage equal to the total number of minutes in a Billing Month during which a Supplier Dedicated Internet Access Service circuit is not available to exchange data between the Customer and the global Internet due to a Network Outage, divided by the total number of minutes in a Billing Month.

Examples of Network Unavailability in a sentence

• Network Unavailability is measured by taking an aggregate average of sample availability information collected during a Billing Month between Designated POPs in a region or between regions within the Supplier Backbone Network as measured by Supplier.

• Distributed Generation Network Unavailability Rebate scheme payments will be calculated by the DNO Party on an annual basis (1st April - 31st March) and payments made shortly after the end of each year.

• This scheme is known as Distributed Generation Network Unavailability Rebate and payments will be calculated for each generator on the following basis: Payment = A*B*(C-D) Where: A = the network unavailability price of £2 per MW per hour.

• Provided the COGENT Network experiences at least one (1) hour of Network Unavailability in any given calendar month, additional Network Unavailability of less than one (1) hour will result in a proportional Service Credit.

• Provided the Hi(Q) Data Corp Network experiences at least two (2) hours of Network Unavailability in any given calendar month, additional Network Unavailability of less than one (1) hour will result in a proportional Service Credit.

More Definitions of Network Unavailability

Network Unavailability means the time when the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or

Network Unavailability means any event or period or circumstance (other than a planned / scheduled maintenance) which results in 100% blocking of movements of packets on Customer link and the Customer is unable to access any public IP based resources

Network Unavailability. A period of time during which (i) the Access Port(s) cannot exchange packets with the IP Core Network, and (ii) periods referred to in Sections 5.2.4 and 5.4.4 below.

Network Unavailability means the number of minutes that Network is unavailable for Customer’s use, but does not include any unavailability (i) continuing for sixty (60) minutes or less, or (ii) which is otherwise stated in the Exclusions below. For each cumulative hour of Network Unavailability, or additional fraction thereof, Customer shall be entitled to a credit of 5% of the service’s monthly fee not to exceed 100% of the service’s monthly recurring fee. Network Unavailability excludes interruptions caused by DDoS or other malicious attacks whether the customer or any customer is the target or source.

Network Unavailability means the time where the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or reporting of service interruption to METROFIBRE NOC by the Customer until the time when the service is restored and excluding any service interruption outside of METROFIBRE’s contracted services supplied to the Customer. Network Unavailability will not include Scheduled Maintenance/Emergency Maintenance or any unavailability resulting from (a) any local loop provider, (b) Customer’s applications, equipment or facilities, (c) acts or omissions of Customer or any use of the service authorised by Customer, (d) reasons of Force Majeure, or (e) power loss and/or interruptions at the Customer Premises.

Network Unavailability consists of the number of minutes that the METROFIBRE Network is not available to the Customer, and includes unavailability associated with any maintenance at the METROFIBRE hub to which Customer’s circuit is connected other than Scheduled Maintenance (defined below 7.1). Outages will be counted as Network Unavailability only if Customer opens a trouble ticket with METROFIBRE Customer Support.

Network Unavailability means the time where the service is unavailable or degraded to such an extent that it is unusable, measured from the first detection or reporting of service interruption to DOTS CONNECT TECHNOLOGY NOC by the Customer until the time when the service is restored and excluding any service interruption outside of DOTS CONNECT TECHNOLOGY’s contracted services supplied to the Reseller. Network Unavailability will not include Scheduled Maintenance/Emergency Maintenance or any unavailability resulting from (a) any local loop provider, (b) Reseller’s applications, equipment or facilities, (c) acts or omissions of Customer or any use of the service authorised by Reseller,