National Passenger Survey definition

National Passenger Survey means a passenger satisfaction survey in respect of the Franchise Services to be carried out by the Rail Passengers' Council as described in paragraph 1 of Schedule 7.2 (National Passenger Surveys);
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National Passenger Survey means a customer satisfaction survey to be carried out by or on behalf of the Secretary of State 14 as described in Clause 8.4.
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Examples of National Passenger Survey in a sentence

  • Overall satisfaction with London Overground, as measured by the National Passenger Survey, has increased from 82 (Autumn 2009) to 85 (Autumn 2010) and now stands ahead of the London & South East average of 83.

  • The refurbishment project, delivered by ATW, resulted in a leap from 50% to 93% in overall customer satisfaction for the station in the National Passenger Survey.

  • Where a Potential Provider is an existing UK passenger rail franchise operator, the Authority's assessment of its responses will take into account relevant performance data and recorded breaches of agreements held by the Authority, National Passenger Survey results held by Passenger Focus and other performance data held by Network Rail, in addition to the submission.

  • National Passenger Survey, Autumn 2010, Passenger Focus Car Travel The growth in the economy and the increase in car ownership have also led to an increase in overall road travel in Greater Manchester.

  • The score from the National Passenger Survey for London Overground was 82 points, this was 9 points higher than target and 5 points higher than last year.

  • The improvements at Swansea has particualrly impressed passengers with the National Passenger Survey (NPS) scores for the station rising from 50% to now 93%.

  • These targets include; performance, customer satisfaction (as measured by the National Passenger Survey), and financial measures.

  • This evidence will include industry performance data, National Passenger Survey results and recorded breaches of agreements with the Department of companies in the same owning group as that of the applicant or members of the applicant's consortium.

  • The National Passenger Survey results are from the latest spring 2011 wave of surveys.

  • We would also suggest that the new franchise continues to use the National Passenger Survey (NPS) undertaken by Passenger Focus, and consideration is given to increasing its coverage, especially important if NPS results are used to monitor train operator performance.

Related to National Passenger Survey

  • Survey means a survey of the Property prepared by a surveyor licensed in the State and satisfactory to Lender and the company or companies issuing the Title Insurance Policy, and containing a certification of such surveyor satisfactory to Lender.

  • Professional land surveyor means a professional land surveyor licensed under ch. 443.

  • Survey Area means the area of land or waters the subject of a Survey, or proposed to be the subject of a Survey.

  • Sanitary survey means an onsite review of the water source, facilities, equipment, operation and maintenance of a public water system for the purposes of evaluating the adequacy of such source, facilities, equipment, operation and maintenance for producing and distributing safe drinking water.

  • Landscape architect means a person who holds a license to practice landscape architecture in the state of California Business and Professions Code, Section 5615.

  • Land surveyor means the land surveyor appointed by the Seller, to act as such from time to time in respect of the Development or a member of a firm so appointed.

  • Passenger compartment means the space for occupant accommodation, bounded by the roof, floor, side walls, doors, outside glazing and front bulkhead and the plane of the rear compartment bulkhead or the plane of the rear-seat back support.

  • Quantity Surveyor means the quantity surveyor appointed by the Seller for the purposes of the Development;

  • Passenger car means every motor vehicle other than a motorcycle designed and used primarily for

  • Passenger area means the area designed to seat the driver and passengers while a motor vehicle is in operation and any area that is readily accessible to the driver or a passenger while in his or her seating position, including but not limited to any type of glove or storage compartment accessible to passengers or driver.

  • Landing means the level portion of a stairs located between flights of stairs or located at the top and foot of a stairs.

  • Tourism destination project means a qualified non-gaming

  • Existing Survey means the existing ALTA survey of the Property.

  • Transit Passenger means a passenger who arrives at the airport in an aircraft and departs from the airport in the same aircraft, where such an aircraft is operating a through flight transiting the airport, and includes a passenger in transit through the airport who has to depart in a substituted aircraft because the aircraft on which the passenger arrived has been declared unserviceable.

  • apartment building means a residential use building, or the residential use portion of a mixed-use building, other than a townhouse or stacked townhouse containing four or more dwelling units each of which shall have access to above grade common halls, stairs, elevators, and yards;

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Flood Boundary and Floodway Map (FBFM means an official map of a community, issued by the FEMA, on which the Special Flood Hazard Areas and the floodways are delineated. This official map is a supplement to and shall be used in conjunction with the Flood Insurance Rate Map (FIRM).

  • Passenger means any person, except members of the crew, carried or to be carried in an aircraft with the consent of the carrier pursuant to a valid contract of carriage.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Water Surface Elevation (WSE means the height, in relation to mean sea level, of floods of various magnitudes and frequencies in the floodplains of coastal or riverine areas.

  • Sailboat means the same as that term is defined in Section 73-18-2.

  • Title Commitment shall have the meaning set forth in Section 4.2.

  • Water surface elevation means the height, in relation to the National Geodetic Vertical Datum (NGVD) of 1929, the North American Vertical Datum (NAVD) of 1988, or other datum, where specified, of floods of various magnitudes and frequencies in the floodplains of riverine areas.

  • Assistant Hydrographic Surveyor means the Assistant Hydrographic Surveyor of the Authority, as the case may be

  • Record of survey map means a map of a survey of land prepared in accordance with Section 10-9a-603, 17-23-17, 17-27a-603, or 57-8-13.

  • Airport lounge means a business location: