Examples of Level 2 Support in a sentence
In addition to Online Support, Live Chat via the Censornet website is also available to customers that purchase Level 2 Support.
Contractor shall (i) provide the JBE with Level 1 Support, Level 2 Support and Level 3 Support, and (ii) deliver to the JBE Project Manager a monthly report summarizing Technical Support Incidents opened, continuing, or closed during the preceding calendar month.
Except as otherwise specified, Partner will provide Level 1 Support for End Customers and JumpCloud will provide Level 2 Support to such End Customers.
Level 2 Support: L2 Support Team shall be responsible to provide second tier of technical assistance to end-users or customers encountering issues with Garaj Mail.
As part of the Software Maintenance and Support Services, Vendor will provide Level 1 Support, Level 2 Support and Level 3 Support.