Known Error definition

Known Error means a Problem that becomes a Known Error when the root cause is known and a temporary workaround or permanent alternative has been identified.
Known Error means an Incident or Problem for which the root cause is known and for which a temporary Workaround or permanent alternative has been identified.
Known Error shall have the meaning given to it in section 2.2.11. "Managed Service" means the Services specified in this document. "Problem" shall have the meaning given to it in section 2.2.11.

Examples of Known Error in a sentence

  • The Known Error Database is part of the Service Knowledge Management System.

  • The purpose of the problem management practice is to reduce the likelihood and impact of Incidents by identifying Problems and managing workarounds and Known Errors, whereby a "Problem" means a cause, or potential cause, of one or more Incidents and a "Known Error" means a Problem that has a documented root cause and a workaround.

  • Known Error A Problem for which the Root Cause is known and a temporary Workaround or permanent alternative has been identified.

  • In some implementations a Known Error is documented using additional fields in a Problem Record.

  • Known Error Database (KEDB) A repository containing all Known Error Records that includes data on the Configuration Items, symptoms, and resolution or circumvention actions relating to all Known Errors.


More Definitions of Known Error

Known Error means a problem that has a documented Root Cause and a Workaround. Known Errors are created and managed throughout their lifecycle by Problem Management. Known Error Database means a database containing all Known Errors. LATA means local access transport area. Law means all federal, state, provincial, regional, territorial and local laws, statutes, ordinances, regulations, rules, executive orders, supervisory requirements, directives, circulars, opinions, interpretive letters and other official releases of or by any government, or any authority, department or agency thereof, including the Securities and Exchange Commission and the Public Accounting Oversight Board. In addition, “Laws” will include Privacy Laws.
Known Error or "KE" means a Problem that has a documented root cause and a workaround. Known errors are created and managed throughout their lifecycle by Problem Management. Known errors may also be identified by development or suppliers;
Known Error means a Problem that has a documented Workaround, usually with a documented root cause, captured in the Known Error Record;
Known Error means a Fault or an error in a Configuration Item or other deficiency in the System for which the case is known but which has not yet been corrected.
Known Error is a Problem that has a documented root cause and workaround.
Known Error. : means the cause of one or more Software Incidents.
Known Error means a Problem that has a documented root cause and a workaround. Known errors are created and managed throughout their lifecycle by Problem Management. Known errors may also be identified by development or suppliers;