Downtime definition

Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

Downtime means that period of time when a computer is not operable.

Downtime means a period of time during which production system processing for the IBM SaaS has stopped and Client’s users are unable to use all aspects of the IBM SaaS for which they have permissions. Downtime does not include the period of time when the IBM SaaS is not available because of:

Examples of Downtime in a sentence

• Downtime Period is defined as all end users have lost connectivity and all or most of the system functionality is lost, the system is not operational, or if the ability of authorized users to search, retrieve, and display information is totally absent, and there is no Workaround.

• Service Availability is calculated per Charging Period as Uptime divided by (the number of minutes in the Charging Period less Excused Downtime), expressed as a percentage.

• For the purposes of this Service Level Agreement the following definitions will have these meanings: "Monitoring Service" is a third-party performance report provided by Provider, currently at xxxxx://xxx.xxxx00x0.xxx "Downtime" refers to the absence of availability of a referenced API according to the Monitoring Service.

• Scheduled Downtime is not considered downtime for purposes of this SLA, and will not be counted towards any downtime periods.

• August Downtime Housing is provided as a service to eligible students who require housing from the end of the second five-week summer session to the beginning of the fall semester.

More Definitions of Downtime

Downtime is the total accumulated minutes across all Databases deployed by Customer in a given Azure subscription during which the Database is unavailable. A minute is considered unavailable for a given Database if all continuous attempts by Customer to establish a connection to the Database within the minute fail.

Downtime means the Total Minutes in the Month during which the productive version of the applicable SAP Cloud Service is not available, except for Excluded Downtimes.

Downtime is the total accumulated Deployment Minutes, across all Profiles deployed by Customer in a given Azure subscription, during which the Profile is unavailable. A minute is considered unavailable for a given Profile if all continual DNS queries for the DNS name specified in the Profile that are made throughout the minute do not result in a Valid DNS Response within two seconds.

Downtime is the total accumulated minutes that are part of Minutes in the Month that have no Virtual Machine Connectivity. Downtime excludes Announced Single Instance Maintenance.

Downtime is the total accumulated minutes during a billing month for a given Azure subscription during which the Dedicated Circuit is unavailable. A minute is considered unavailable for a given Dedicated Circuit if all attempts by Customer within the minute to establish IP-level connectivity to the Virtual Network Gateway associated with the Virtual Network fail for longer than thirty seconds.

Downtime means the total accumulated time during which the relevant Hosted Licensed Property is without external connectivity, meaning without bi-directional network traffic over supported protocol.

Downtime means a period of time during which production system processing for the Service has stopped and all of your users are unable to use all aspects of the Service for which they have appropriate permissions. By way of clarification, there is no “Downtime” if any user can use any aspect of the Service for which they have appropriate permissions. Downtime does not include the period of time when the Service is not available as a result of: