Customer Support Portal definition

Customer Support Portal means Wärtsilä’s web-based technical support service for the Connect Services; “Extended Services” means the services under “EXTENDED”, as set out in the Contract, for the Customer’s Solutions as specified in the Contract;
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Customer Support Portal means the Customer Support Portal available through https://support.onespan.com where Customer may access information regarding Supplier’s Support Services.
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Customer Support Portal means the online, web-based portal that provides the ability to submit support tickets and view status of support tickets.
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Examples of Customer Support Portal in a sentence

  • Updates to the Software may not be available in other Red Hat Portals (such as Red Hat Network or Customer Support Portal).

  • An Authorized user:• Has enough knowledge about the ticket• Understands the scope of support• Has access to the Customer Support Portal 1 In the case of Critical and High priority items, calls may be transferred between Support Analysts to ensure they are completed in the shortest possible time.

  • Access to the applicable Cloud Customer Support Portal is governed by the Terms of Use posted on the designated support web site, which are subject to change.

  • The Rialtas Customer Support Portal, includes the free Knowledge Base that all customers have access to.

  • How to Contact SupportIptor currently accepts Service Desk contact via the Customer Support Portal and, for Severity 1 cases, telephone.


More Definitions of Customer Support Portal

Customer Support Portal means the internet portal site designated by Unitrends to which Customer may direct Problems or questions.
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Customer Support Portal means the on-line portal as provided by ForgeRock to the Authorized Support Contact for the duration of the paid Subscription term.
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Customer Support Portal means AMCS’ on-line portal (xxxxx://xxx.xxxxxxxxx.xxx/company/global-customer- support/) through which Customer can submit Support Case(s).
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Customer Support Portal or “CSP” means the web portal available at https://support.onespan.com where Customer may access information regarding Supplier’s Support Services.
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Customer Support Portal means that portion of Coalfire’s website URL where You may access Documentation, downloads, active tracking of Cases and other information available to You as part of Technical Support.
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Customer Support Portal means the portion of Ecessa’s website where Customer may track a Service Requests, access product documentation and other information Ecessa provides as part of the Support Services.
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Customer Support Portal or “Support Portal” means that portion of Symantec’s website URL where Customer may access Service Documentation, software downloads, active tracking of service requests and such other information as Symantec may provide to Customer as part of the Technical Support.
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