Customer Support definition

Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.
Customer Support means assistance that we (or your Reseller) may provide or make available to you as more particularly set out in the Documentation.
Customer Support means Software assistance that Customer receives by phone, email, chat, access to on-line information, or by similar means because Customer purchased a Service Plan.

Examples of Customer Support in a sentence

  • If Customer reasonably believes that the Hardware Warranty has been breached, then: (a) Customer must provide Armis detailed information in writing (“Hardware Warranty Claim”) by submitting a support ticket via the Customer Support Portal for such warranty issue arising under the Hardware Warranty; and (b) Armis in good faith will assess the validity of the Hardware Warranty Claim.

  • Customer Support The Vendor shall provide timely and accurate customer support for orders to TIPS Members as agreed by the Parties.

  • Apposite shall have no obligation to support the Software except as provided in Apposite’s Customer Support Terms and Conditions, which is incorporated by reference into this Agreement.


More Definitions of Customer Support

Customer Support means assistance Sage or your Reseller (as the case may be) provides or makes available to you on-line or by phone, email, chat or other means in accordance with the relevant Documentation provided by the Sage entity from which you purchased your Subscription.
Customer Support shall have the meaning set forth in Section III.4.
Customer Support means, subject to Section 8, Software assistance you receive by phone, email, chat, access to on-line information, or by similar means because you purchased support, or which you have acquired with the purchase of a Subscription License that includes support.
Customer Support means our customer support team which you can contact for free from your phone service
Customer Support means our customer support team which can be contacted via the methods set out on our website.
Customer Support the Helpdesk (as set out in the Schedule) providing reasonable e-mail and telephone support;
Customer Support means the group providing support services described herein