Critical Service Level means those Service Levels that are expressly identified as “Critical Service Levels” in an Annual Statement of Work.

Critical Service Level means a Service Level that is designated as critical in Exhibit A or a Statement of Work.

Critical Service Level means a Service Level described as a Critical Service Level in Exhibit 3.

Examples of Critical Service Level in a sentence

Metric Type The following Service Level is promotable to a Critical Service Level at the election of LS&Co.
When adding or deleting a Critical Service Level, Gap shall adjust the Service Level Credits so that Supplier’s total Service Level Credit At Risk Amount is not increased.
In the event of a Service Level Default, Gap shall receive credits in the amounts set forth in Exhibit B.1 (Service Level Matrix) as to the applicable Critical Service Level.
Vendor recognizes that its failure to meet those Service Levels identified in Schedule B (Service Levels) as critical Service Levels (“Critical Service Levels”) may have a material adverse impact on the business and operations of ACI and that the damage from Vendor’s failure to meet a Critical Service Level is not susceptible to precise determination.
TCS will provide a single point of contact for the prompt resolution of any failure on the part of TCS to meet a Tier One Quality of Service Metric or Critical Service Level other than due to exceptional circumstances described in Section 8.7 of the Agreement (“Service Level Defaults”) and all failures to provide high quality Services to Customer, regardless of whether the reason for such Service Level Defaults, or failure to provide high quality Services to Nielsen, was caused by TCS.

More Definitions of Critical Service Level

Critical Service Level means a Service Level listed in Appendix 3-A which has Service Credits allocated to it. Customer Applicable Regulations means (i) Relevant Laws which are in force from time to time during the Term, including any amendments to any or all of them, and which apply to the Customer and the Customer Group and/or their use of or receipt of the Services but which in each case are not Service Provider Applicable Regulations; and (ii) those things deemed to be Customer Applicable Regulations pursuant to the definition of Service Provider Applicable Regulations.

Critical Service Level or “CSL” means those Service Levels that are (i) assigned a Weighting Factor for Print Production Services or a Weighting Factor for Plastics Production Services; or (ii) are so designated as “Critical” in Exhibit B-1 even in the absence of an assigned Weighting Factor for Print Production Services or a Weighting Factor for Plastics Production Services, for which a Service Level Credit is payable in the event of a Critical Service Level Default, and are designated by RCSI in accordance with Section 5.2 of this Schedule B.

Critical Service Level means those Service Levels established under the applicable Supplement for which a Service Level Credit may be payable. Critical Service Levels are identified in the applicable Supplement and are described in the applicable Supplement. Each Critical Service Level has an Expected Service Level and a Minimum Service Level associated with it unless otherwise specified. It is the intent of the Parties that all Critical Service Levels shall be quantifiable, measurable, and objective.

Critical Service Level means, in relation to a Benchmark for any Reporting Period, the number set out in the relevant column of the Short Formation Benchmark Table and the PTL Benchmark Table (as the case may be) and in the row of the applicable table for that Reporting Period;

Critical Service Level. Has the meaning set forth in Section 2.1(c) of Schedule B to the Terms and Conditions Schedule B

Critical Service Level means each Service Level Category identified in Table 1 hereto which is designated as “Critical.”

Critical Service Level has the meaning given in Section 1 of Exhibit B.