Critical Fault definition

Critical Fault means a fault, which prevents the Authority using the Software.
Critical Fault means a fault that is having a severe impact on the business of the Service Provider or a Customer of the Service Provider, which could be one or more of the following: (a) entire network down; (b) loss of a major data connection; (c) multiple users affected; but which is not a Network Fault.
Critical Fault a reproducible fault which substantially hinders or prevents the Customer from using a material part of the functionality of the Software. Customer: as specified in the Order Form. Data Protection Legislation: the UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications);

Examples of Critical Fault in a sentence

  • You are responsible for notifying Us of technical Faults, which You believe are impacting your business, whether the Fault may be a Critical Fault or Non-Critical Fault.


More Definitions of Critical Fault

Critical Fault means a reproducible fault which substantially hinders or prevents the Customer from using a material part of the functionality of the Software.
Critical Fault means a Fault or Non-Conformity in a Unit of Software which prevents the ERS from using the Unit of Software, and is notified to the VENDOR on an Incident Report with an Incident Severity of "critical". A Critical Fault will typically signify a loss of a functional area of service to a number of users.
Critical Fault means the total loss or failure of one or more Services to one or more Sites, as determined by the Company. For the avoidance of doubt, Services operating on backup or resilient links, line errors, or other intermittent faults which do not prevent the use of the Service, do not comprise Critical Faults.
Critical Fault means total loss of the Service or a fault that renders the Service unusable, or any fault which poses a hazard to the safety of your or Optus’ employees or contractors or the public in general; Excluded Event means a breach of the Agreement by you, an act or omission of you or any of your Personnel or an End User, or a failure of your equipment. Excluded Outage means Scheduled Maintenance, Routine Maintenance, Service Degradation, Excluded Event and or Force Majeure Event. Facility has the meaning given by the Telecommunications Act where used for or in connection with a Service.
Critical Fault refers to any fault that renders the CS Solution completely unusable. Fault reporting: Content Square will provide technical support services to up to ten (10) individuals designated by Customer. Such technical support is available from 9:00 am through 6:00 pm Monday through Friday local time, excluding national holidays. All Faults shall be reported via the Content Square help desk, which is accessible via the CS Solution (« Fault Report »). After receipt of a Fault Report, Content Square will (a) define the level of priority of the Fault, and (b) undertake reasonable efforts to acknowledge receipt and resolve (or suggest a workaround) of such Fault within the timeframe identified below. Guaranteed intervention time and recovery time: The priority of each Fault Report will be addressed as follows: In the event of a Minor Fault, Content Square undertakes : - to intervene within a period of 24 hours of the receipt by Customer of a FaultReport, - to resolve the Fault or suggest a workaround within a period of 10 days of the receipt by Customer of a Fault Report. In the event of a Major Fault, Content Square undertakes : - to intervene within a period of 4 hours of the receipt by Customer of a Major FaultReport, - to resolve the Fault or suggest a workaround within a period of 4 days of the receipt by Customer of a Major Fault Report. In the event of a Critical Fault, Content Square undertakes - to intervene within a period of 2 hours of the receipt by Customer of a Critical FaultReport, - to resolve the Fault or suggest a workaround within a period of 2 days of the receipt by Customer of a Critical Fault Report.
Critical Fault a reproducible fault which substantially hinders or prevents you from using a material part of the functionality of the Service/Software in question;
Critical Fault a reproducible fault which substantially hinders or prevents the Licensee from using a material part of the functionality of the Software.