Cover Hours definition

Cover Hours. Means: The hours during which the SAPPHIRE Anywhere Managed Infrastructure Service will be provided “Equipment” Means: All Servers, Software, Cabling, etc provided by SAPPHIRE for the sole purpose of delivering the Service to Customer
Cover Hours means the hours described as such in the Quotation.

Examples of Cover Hours in a sentence

  • Availability Availability is defined as the proportion of time when CUSTOMER’s systems are available for use within the Cover Hours.

  • SAPPHIRE will make the Managed Infrastructure Service available during the Cover Hours.

  • Resolution of all faults will begin at the commencement of the period of Cover Hours; or in the case of a Critical (P1) system down call at the time when the fault is logged.

  • In addition to the Cover Hours, SAPPHIRE will provide an on call P1 (System Down) technical support service at the weekends and bank holidays.

  • SAPPHIRE’s Infrastructure Helpdesk shall be responsible for the provision of Managed Infrastructure Service during the Cover Hours.

Related to Cover Hours

  • Base Hours means the hours of work for which a staff member receives compensation. Base hours shall include overtime hours for which a staff member is paid additional or overtime compensation, and hours for which a staff member receives workers’ compensation benefits. Base hours shall also include hours a staff member would have worked except for having been in military service. Base hours do not include hours for when a staff member receives other types of compensation, such as administrative, personal leave, vacation, or sick leave.

  • Peak Hours or “Peak Period” means the period with the highest ridership during the entire transit service day as determined by the transit operator. Must include at least one hour during the morning commute hours and one during evening commute hours, Monday through Friday. Each Peak Period cannot be longer than three hours.

  • Service Hours means the amount of time (measured in hours or fractions thereof) a Unit is Delivering Energy or Ancillary Services pursuant to a Dispatch Notice.

  • Off-Peak Hours means those hours which are not On-Peak Hours.

  • After Hours means any time that falls outside the Parties’ normal Business Hours;

  • Clock hours means the actual number of hours or time a participant spends attending the instructional portion of a training designed to develop or enhance early care and education or school–age care competencies.

  • Core Hours means the period beginning at 8am and ending at 6.30pm on any day from Monday to Friday except Good Friday, Christmas Day or bank holidays;

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Operating Hours means the hours listed in an early learning program parent handbook when the program is open and providing care and services to children.

  • Training hour means at least 50 minutes of actual learning, including, but not limited to, time devoted to lecture, learning activities, small group activities, demonstrations, evaluations, and hands-on experience.

  • On-Peak Hours means Hour Ending (“HE”) 0800 through HE 2300 EPT, Monday through Friday, excluding Saturday, Sunday and PJM holidays.

  • Trading Hours means the hours of trading as set forth on the Trading Platform for a particular Underlying Asset.

  • Hours means clock hours.

  • Peak-Hour Dispatch means, for purposes of calculating the Energy and Ancillary Services Revenue Offset under Tariff, Attachment DD, section 5, an assumption, as more fully set forth in the PJM Manuals, that the Reference Resource is committed in the Day-Ahead Energy Market in four distinct blocks of four hours of continuous output for each block from the peak-hour period beginning with the hour ending 0800 EPT through to the hour ending 2300 EPT for any day when the average day-ahead LMP for the area for which the Net Cost of New Entry is being determined is greater than, or equal to, the cost to generate (including the cost for a complete start and shutdown cycle) for at least two hours during each four-hour block, where such blocks shall be assumed to be committed independently; provided that, if there are not at least two economic hours in any given four-hour block, then the Reference Resource shall be assumed not to be committed for such block; and to the extent not committed in any such block in the Day- Ahead Energy Market under the above conditions based on Day-Ahead LMPs, is dispatched in the Real-Time Energy Market for such block if the Real-Time LMP is greater than or equal to the cost to generate under the same conditions as described above for the Day-Ahead Energy Market. Peak Market Activity:

  • office hours means the period beginning at 10:00 a.m. of a day and ending at 4:30 p.m. of the same day.

  • Observation Shift Days means the number of London Banking Days specified in the relevant Final Terms; and

  • Regular Hours means the hours between 7 a.m. and 5 p.m. Monday thru Friday, excluding the following holidays: Presidents' Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day.

  • Service Window means the duration for which the facilities and services shall be available at the Data Centre. Service window in this case shall be 24x7x365.

  • Working Hours means 9.30 a.m. to 5.30 p.m. in the relevant location on a Business Day.

  • SOFR Observation Shift Days means the number of U.S. Government Securities Business Days as specified in the applicable Pricing Supplement; and

  • Normal Working Hours means 8 a.m. – 5 p.m., Monday – Friday, excluding PBI-observed U.S. holidays, in the time zone where the Equipment or other items are located.

  • Clock hour means either of the following:

  • Work week means a seven (7) consecutive day week that consistently begins and ends on the same days throughout the year; i.e. Sunday through Saturday, Wednesday through Tuesday, Friday through Thursday.

  • Ordinary Hours means 38 hours per week within the spread of hours which may be averaged over a 12 month period.

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • permitted hours means the periods specified for each parking place during which waiting by vehicles of a specific class is permitted as specified on the Plans;