Contact Center Agent definition

Contact Center Agent means any of Your employees, consultants or independent contractors to whom You grant permission to access the Services in accordance with Company’s entitlement procedures.
Sample 1Sample 2Sample 3
Contact Center Agent means any of Your employees, consultants or independent contractors to whom You grant permission to access the Services in accordance with Intermedia’s entitlement procedures.
Sample 1

Examples of Contact Center Agent in a sentence

  • Unique User An individual user who logs into the Virtual Contact Center Agent or Supervisor interface at least one time during a billing period and is configured to handle media and/or is assigned the “monitor,” “whisper coach,” and/or “barge” agent permissions.

  • Term Definition Concurrent User A measurement of end users who simultaneously log into the Virtual Contact Center Agent interface during a billing period.

  • You will not allow any third party, including Your vendors and service providers, to access or use the Services (provided that this limitation does not apply to business process outsourcing (BPO) functionality that allows for a third party to log in to a web application as an external user solely to perform, for You and as Your representative, Contact Center Agent activities or monitoring activities with respect to the Services).

  • A measurement of end users who simultaneously log into the Virtual Contact Center Agent interface during a billing period.

  • The Company Parties are not responsible for any misinterpretation, lack of understanding or lack of knowledge regarding the use of electronic recordings or the use of its products by any Contact Center Agent, whether legal or illegal.

  • The SCD called for strategic economic transformation to reduce vulnerability and promote inclusive and sustainable growth.

  • TermDefinition Concurrent UserA measurement of end users who simultaneously log into the Virtual Contact Center Agent interface during a billing period.

  • Available funds on the Account can be accessed by transferring funds to a BECU checking or savings account through a BECU teller, a BECU NFC consultant, a BECU Contact Center Agent, an ATM, BECU’s automated phone system, through BECU’s Online Banking (subject to enrollment and Online Banking requirements) or through BECU’s Mobile Banking Application (subject to enrollment and mobile banking requirements).

  • DEFINITIONS TermDefinition Concurrent UserA measurement of end users who simultaneously log into the Virtual Contact Center Agent interface during a billing period.

  • EUAWP.L. = (35,000 - 25,000) - 50,000(A/P, 18%, 5) + 10,000(A/F, 18%, 5) = -$4,592EUAWG.S. = (85,000 - 70,000) - 100,000(A/P, 18%, 10) + 10,000(A/F, 18%, 10)- 1,000(A/G, 18%, 10) = -$10,019 Since both EUAW’s are negative, leave lot vacant.

Related to Contact Center Agent

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Supplier’s Manager means a manager who at the relevant time carries such designation from the Supplier under, or in accordance with, ARTICLE 5;

  • Telecommunication Services means the offering of Telecommunications for a fee directly to the public, or to such classes of users as to be effectively available directly to the public, regardless of the facilities used.

  • Fiserv means Fiserv, Inc., a Wisconsin corporation.

  • Contact adhesive means a non-aerosol adhesive that: (i) is designed for application to both surfaces to be bonded together, and (ii) is allowed to dry before the two surfaces are placed in contact with each other, and (iii) forms an immediate bond that is impossible, or difficult, to reposition after both adhesive- coated surfaces are placed in contact with each other, and (iv) does not need sustained pressure or clamping of surfaces after the adhesive-coated surfaces have been brought together using sufficient momentary pressure to establish full contact between both surfaces. “Contact Adhesive” does not include rubber cements that are primarily intended for use on paper substrates. “Contact Adhesive” also does not include vulcanizing fluids that are designed and labeled for tire repair only.

  • Administration Services means the services required for the effective and efficient administration of Bonitas and includes, but are not necessarily limited to, member record management, contribution management, benefit option management, claims processing and management, management of members’ personal, claims and financial information and any other services that are required for the administration of Bonitas;

  • Information Services means the Municipal Securities Rulemaking Board’s Electronic Municipal Market Access System; or, such other services providing information with respect to called municipal obligations as the District may specify in writing to the Paying Agent or as the Paying Agent may select.

  • Telecommunications Carrier is As Defined in the Act.

  • Internet Services means the Services provided to you by us using broadband technology to enable you to gain access to the Internet and certain other Services whether by a personal computer, television or other device;

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Relationship Manager means the individual who is appointed by us from time to time and notified to you in writing as your relationship manager in relation to the relevant services provided to you under these Terms and/or provided by our Associate;

  • Network Operator means the network operator who operates the wireless network of networks to which the SIM Cards are connected.

  • Communication Services means aeronautical fixed and mobile services to enable ground-to-ground, air-to-ground and air-to-air communications for ATC purposes;

  • Information Service Traffic means Local Traffic or IntraLATA Toll Traffic which originates on a Telephone Exchange Service line and which is addressed to an information service provided over a Party's information services platform (e.g., 976).

  • BPO Services means Provider’s business process outsourcing services described in the applicable Solution Exhibit, whereby Provider assumes responsibility for Customers’ business processes.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Network pharmacy means any pharmacy that has an agreement to accept our pharmacy allowance for prescription drugs and diabetic equipment/supplies covered under this agreement. All other pharmacies are NON-NETWORK PHARMACIES. The one exception and for the purpose of specialty Prescription Drugs, only specialty pharmacies that have an agreement to accept our pharmacy allowance are network pharmacies and all others pharmacies are non-network pharmacies.

  • Corporate Services Provider means Computershare Trust Company of Canada, a trust company formed under the laws of Canada, as corporate services provider to the Liquidation GP under the Corporate Services Agreement, together with any successor corporate services provider appointed from time to time;

  • Beta Services means Xxxxxx services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

  • Network Services means the equipment, software, and services necessary to transmit voice, data, or video.

  • Data Services The Customer will receive a discount equal to 25% for the following Data Services: Access: Standard VBS2 Guide local loop charges for DS-1 Access and DS-3 Access Service.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • Delivery Services means those services provided by the

  • DSL refers to a set of service-enhancing copper technologies that are designed to provide digital communications services over copper Loops either in addition to or instead of normal analog voice service, sometimes referred to herein as xDSL, including, but not limited to, the following:

  • Assisted living services means services provided by a

  • Detailed telecommunications billing service means an ancillary service of separately stating information pertaining to individual calls on a customer's billing statement.