Complaints Handling Policy definition

Complaints Handling Policy means the Trust's complaints handling policy, as adopted by the Applicant NHS Trust and as amended from time to time by the Board of Directors;
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Complaints Handling Policy means Waverton’s Complaints Handling Policy as referred to in Clause 24.1 of the Terms which has been made available on Waverton’s website atwww.waverton.co.uk.
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Complaints Handling Policy means our complaints handling policy as amended, restated or supplemented from time to time which can be found on our Website.
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Examples of Complaints Handling Policy in a sentence

  • Clients acknowledge and accept that they have read and understood the Company’s Complaints Handling Policy, which was provided during the registration process and is publicly available on the Company’s Legal Documentation Section on the Main Website as amended from time to time.

  • In case the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more terms of this Agreement, the Client has the right submit a complaint to the Company as per the provisions of the Company’s Complaints Handling Policy.

  • The Company will try to resolve it without undue delay and according to the Company’s Complaints Handling Policy and Procedures.

  • The NSW Complaints Handling Policy applies to the Internal Appeals Tribunal and Review Tribunal in relation to a matter referred to it under the NSW Complaints Handling Policy.

  • He came to realize that in order to expand the loan portfolio growth, the Bank needs to attract new international investors, the majority of whom require that the financial statements are prepared in accordance with International Financial Reporting Standards (IFRS) and undergo annual audit by a Big Four auditing firm.

  • Any Shareholder complaints may be forwarded to info@wilsonassetmanagement.com.au and will be dealt with in accordance with the Complaints Handling Policy.

  • The Diocese of Broken Bay has established a Complaints Handling Policy which is implemented by all schools in the Diocese.The implementation of this policy is monitored by the Catholic Schools Office.

  • The Client may follow the Complaints Handling Policy referred to in the Client Care Letter.

  • Complaints Handling Policy Shareholders may file a complaint in relation to the Company with the Manager in the official language or one of the official languages of their member state of the European Union.

  • Information will be communicated to Securityholders through the lodgement of all relevant financial and other information with ASX and publishing information on the website.The Company will handle any complaints received from Securityholders in accordance with its Complaints Handling Policy.


More Definitions of Complaints Handling Policy

Complaints Handling Policy means the Foxtel policy of the same (or similar) name that is published on the Foxtel Website, as amended from time to time.
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Complaints Handling Policy means Glen Eira City Council’s Complaints Handling Policy located at www.gleneira.vic.gov.au
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Complaints Handling Policy means the Victorian Labor Complaints Handling Policy.
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Related to Complaints Handling Policy

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Policy Grievance shall be signed by a xxxxxxx or a Union representative or, in the case of an Employer's policy grievance, by the Employer or its representative.

  • Group Grievance is defined as a single grievance, signed by a Xxxxxxx or a Union Representative on behalf of a group of employee who have the same complaint. Such grievances must be dealt with at successive stages of the Grievance Procedure commencing with Step 1. The grievors shall be listed on the grievance form.

  • Policies and Procedures means the written policies and procedures of the Client in any way related to the Services, including any such policies and procedures contained in the Organic Documents and the Offering Documents.

  • Statement of Grievance shall name the grievant(s) involved, the facts giving rise to the grievance, provision(s) of the Agreement alleged to be violated and the remedy (specific relief) requested.

  • Complaints means each of the following documents:

  • Adverse reaction means an unexpected outcome that threatens the health or safety of a patient as a result of a medical service, nursing service, or health-related service provided to the patient.

  • Internal combustion engine or ‘engine’ means an energy converter, other than a gas turbine, designed to transform chemical energy (input) into mechanical energy (output) with an internal combustion process; it includes, where they have been installed, the emission control system and the communication interface (hardware and messages) between the engine's electronic control unit(s) and any other powertrain or non-road mobile machinery control unit necessary to comply with Chapters II and III;

  • Safeguards Monitoring Report means each report prepared and submitted by the Borrower to ADB that describes progress with implementation of and compliance with the EMP and the RP, including any corrective and preventative actions;

  • Imminent danger to the health and safety of the public means the existence of any condition or practice, or any violation of a permit or other requirement of this chapter in a surface coal mining and reclamation operation, which condition, practice, or violation could reasonably be expected to cause substantial physical harm to persons outside the permit area before such condition, practice, or violation can be abated. A reasonable expectation of death or serious injury before abatement exists if a rational person, subjected to the same conditions or practices giving rise to the peril, would not expose the person's self to the danger during the time necessary for abatement.

  • Compliance Plan means the compliance obligations, program, and procedures described in this Consent Decree at paragraph 13.

  • Safeguard Policy Statement or “SPS” means ADB's Safeguard Policy Statement (2009);

  • Internal confidentiality agreement or statement means a confidentiality agreement or any other written statement that the contractor requires any of its employees or subcontractors to sign regarding nondisclosure of contractor information, except that it does not include confidentiality agreements arising out of civil litigation or confidentiality agreements that contractor employees or subcontractors sign at the behest of a Federal agency.

  • Corrective Action Plan has the meaning set forth in Section II.A.2.

  • Internal Procedures means in respect of the making of any one or more entries to, changes in or deletions of any one or more entries in the register at any time (including without limitation, original issuance or registration of transfer of ownership) the minimum number of the Warrant Agent’s internal procedures customary at such time for the entry, change or deletion made to be complete under the operating procedures followed at the time by the Warrant Agent, it being understood that neither preparation and issuance shall constitute part of such procedures for any purpose of this definition;

  • Environmental and Social Management Plan or “ESMP” means a site-specific environmental and social management plan to be prepared in accordance with the parameters laid down in the ESMF and acceptable to the Association, setting forth a set of mitigation, monitoring, and institutional measures to be taken during the implementation and operation of the Project activities to eliminate adverse environmental and social impacts, offset them, or reduce them to acceptable levels, and including the actions needed to implement these measures.

  • Grievance Procedure is used in this Agreement, it shall be considered as including the arbitration procedure.

  • Criminal history record information means that term as defined in section 1a of 1925 PA 289, MCL 28.241a.

  • Adverse Event means any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical product and that does not necessarily have a causal relationship with the treatment. An adverse event can therefore be any unfavourable and unintended sign (including an abnormal laboratory finding), symptom, or disease temporally associated with the use of a medicinal product, whether or not related to the medicinal product.

  • Health care information means any information, whether oral or recorded in any form or medium that identi- fies or can readily be associated with the identity of, and relates to the health care of, a patient or client.

  • Material safety data sheet or "MSDS" means the chemical, physical, technical, and safety information document supplied by the manufacturer of the coating, solvent, or other chemical product, usually through the distribution network or retailers.

  • CMS means the Centers for Medicare and Medicaid Services.

  • Service Complaints For service problems or complaints, you should contact your local utility by calling: AEP Ohio at 000.000.0000. IN THE EVENT OF AN ENERGY-RELATED EMERGENCY, SUCH AS A POWER OUTAGE OR DOWNED POWER LINE, PLEASE VACATE THE AREA BY A SAFE DISTANCE AND CALL YOUR LOCAL UTILITY or 911. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are your local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for electricity service and are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current electricity usage, billing and payment history to XOOM or its authorized representatives. You acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.