Complaint Manager definition

Complaint Manager means a person designated by the community mental health program or the community mental health provider who is responsible for receiving, managing, and resolving complaints in accordance with these rules.
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Complaint Manager means an independent party responsible for managing Complaints and Reported Incidents assessed by the Complaints Triage Officer in accordance with the Organization’s Discipline and Complaint Policy and Procedure;
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Complaint Manager means any SD or MD to whom any employee (including, without limitation, in BRM) reports a communication from an external party that may constitute a Complaint. In groups or departments where the titles “Managing Director” or “Senior Director” are not used, the Complaint Manager is the senior most staff member of that group or department.
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Examples of Complaint Manager in a sentence

  • The Complainant shall not be required to file a complaint with a particular Complaint Manager and may request a Complaint Manager of the same gender.

  • The Complaint Manager shall ensure both parties have an equal opportunity to present evidence during an investigation.

  • If a formal complaint is filed under this policy, the Complaint Manager will address the complaint promptly and equitably.

  • The Complaint Manager will not require a student or parent/guardian complaining of any form of harassment to attempt to resolve allegations directly with the accused (or the accused’s parents/guardians); this includes mediation.

  • A report may be made orally or in writing to the Nondiscrimination Coordinator, Building Principal, Assistant Building Principal, Dean of Students, a Complaint Manager, or any staff member with whom the student is comfortable speaking.

  • The Complaint Manager may request the Complainant to provide a written statement regarding the nature of the complaint or require a meeting with a student’s parent(s)/guardian(s).

  • The Complaint Manager shall promptly forward all materials relative to the complaint and appeal to the Board.

  • Within 30 school business days of the date the complaint was filed, the Complaint Manager shall file a written report of his or her findings with the Superintendent.

  • For any complaint alleging bullying and/or cyberbullying of students, the Complaint Manager shall process and review the complaint according to Board policy 7:180, Prevention of and Response to Bullying, Intimidation, and Harassment, in addition to any response required by this policy.

  • The Complaint Manager will inform, at regular intervals, the person(s) filing a complaint under this policy about the status of the investigation.


More Definitions of Complaint Manager

Complaint Manager means a senior staff member (holding the title of Senior Director or a Managing Director) in the group or department of the employee who receives a Complaint. In groups or departments where the titles “Managing Director” or “Senior Director” are not used, the Complaint Manager is the senior most staff
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Complaint Manager means the board administrator or any member of the board who may be appointed by the board chairperson.
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Complaint Manager means the person, or persons, who is (are) responsible for investigation of any complaints alleging noncompliance with this policy. The Complaint Manager shall be the principal or the immediate supervisor of the complaining party. The name, office, address and telephone number of said person shall be posted in every facility and printed in every student and employee handbook.
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Related to Complaint Manager

  • Project Manager means the principal employee or agent of the Recipient having administrative authority over the Project designated in Appendix B pursuant to Section VI hereof, or authorized designee as per written notification to the Director.

  • Alliance Manager has the meaning set forth in Section 3.1.

  • Procurement Manager means any person or designee authorized by a state agency or local public body to enter into or administer contracts and make written determinations with respect thereto.

  • Coordinator means the person designated by Canada to act as the Dispute Resolution Coordinator.

  • Program Manager refers to the professional management firm selected by the Owner as the Owner’s representative for the Project, and its employees and consultants.

  • Airport Manager means that term as defined in section 2 of the aeronautics code of the state of Michigan, 1945 PA 327, MCL 259.2.

  • Contract Manager means the DNR staff person who processes this contract, makes payments, provides and facilitates dispute resolution, provides technical advice to the Compliance Forester, and is the first point of contact for questions relating to this contract or interpretation of Work. The Contract Manager may perform the duties of the Compliance Forester.

  • Account Manager means a Person that acts as an agent and attorney-in- fact to buy or sell Swaps via the SEF operated by BSEF in the name and on behalf of another Person. An Account Manager may also be a Participant.

  • Service Manager has the meaning ascribed thereto in Section 2.01(c).

  • Training manager means the individual responsible for administering a training program and monitoring the performance of principal instructors and guest instructors.

  • Team Leader means an employee who is in a set or team and who is generally responsible for the work executed by the employees comprising such set or team;

  • Program Director means an individual who has complete responsibility for the day to day function of the program. The Program Director is the highest level of decision making at a local, program level.

  • Region Manager means the designated DNR staff person responsible for managing the affairs of DNR in designated large geographic areas. The Region Manager may perform the duties of the Contract Manager.

  • Procurement Representative means the person authorized by ULA’s cognizant procurement organization to administer and/or execute this Contract.

  • Pretrial Services Officer (i.e., USPSO) means the individual appointed by a United States District Court to provide pretrial release investigations, recommendations and supervision services for that court. “Pretrial Services Officer” refers to the individual responsible for the direct supervision of a client receiving drug/alcohol testing and/or treatment and/or mental health treatment services.

  • Services Coordinator means an employee of the community developmental disability program or other agency that contracts with the county or Division, who is selected to plan, procure, coordinate, monitor Individual Support Plan services, and to act as a proponent for individuals with developmental disabilities.

  • Principal’s Representative means the person nominated by the Principal or other person from time to time appointed in writing by the Principal to act as the Principal’s Representative for the purposes of the Contract.

  • Leader means the person vested from time to time (in accordance with law and the applicable constitutional arrangements) with the political leadership, for the purposes of this Agreement, of each of the London Local Authorities listed in Part 1 of Schedule 1

  • Contractor Representative means any of the following:

  • Service Coordinator has the meaning set forth in Section 2.2.

  • complaining Party means any Party that requests the establishment of an arbitration panel under Article 3.5 (Initiation of the Arbitration Procedure);

  • Site Manager means an individual proposed to be named in the licence as a site manager