Client Satisfaction definition

Client Satisfaction means a subjective rating obtained through a combination of periodic client surveys and feedback from random caller follow up calls.
Sample 1Sample 2
Client Satisfaction. To ensure client satisfaction and to avoid any hassles associated with unclear client communication, XxXX proposes to have an account manager and site coordinator to service its clients. This organization structure has worked for NuIS over the past 23 years and has been instrumental in taking a proactive approach towards avoiding communication related issues. The site coordinator and account manager are fully aware of the client environment & have always worked to ensure a smooth flow of communication. Communication Plan: NuIS has developed and utilized a proven client communication plan with several clients. NuIS Account Manager would be communicating with the clients on an on-going basis. The modes of communication would include phone, email, fax, face-to-face meetings etc. Once a month status reports would be sent to the Client and a follow up call would be setup to go over the status report. Any intermittent questions/issues would be resolved in a timely manner. The NuIS Contract Manager would be available to the Client at all times for prompt & timely communication. All phone calls and/or emails would be returned promptly Conflict Resolution Methods: NuIS will use the XXXXX methodology to resolve any issues & disputes arising out of conflicts. A- Assess Situation; D- Define Problem, A-Analyze Options, I – Implement Changes & R-Re-establish relationship. NuIS has always eliminated most of the conflict situations using pro-active resolution approaches. Use of XXXXX methodology has helped resolve those critical and highly complex situations as well. Smooth and Effective continuation of Service to Clients: NuIS employs highly educated and experienced professionals. NuIS attracts some of the best talent in the industry due to our innovative recruiting, our executive team’s management approach & our commitment to quality & service. Instituting sound personnel policies has allowed XxXX’s workplace to thrive harmoniously. NuIS treats employees with equality and provides an open-door policy, all the way up to the President. We invest in & cherish our most important asset, “our employee”. Today, NuIS maintains one of the highest employee retention rates! NuIS understands the fact it is very important to retain individuals thru the entire project to help ensure retention of knowledge and bring high productivity to the project team. NuIS has laid down broad objectives for our IS Human Resources Management Team to retain high quality staff. These policies/methods ...
Sample 1
Client Satisfaction. Xxxxx proposes to have a site manager to service its clients. Xxxxx takes a proactive approach towards avoiding communication related issues. Kyzen has developed and utilized a proven client communication plan with several clients. Xxxxx Site Manager would be communicating with the clients on an on-going basis. The modes of communication would include phone, email, fax, face-to-face meetings etc. All phone calls and/or emails would be returned promptly within one business day. Conflict Resolution Methods: Kyzen will assess the conflict situation, gather the required information, agree to the problem, brainstorm possible solutions and negotiate the best possible solution with the client. Xxxxx has always eliminated most of the conflict situations using pro-active resolution approaches. Kyzen Policies: Xxxxx strongly believes that retaining good employees is one of the most important aspects of a healthy company. Kyzen attracts some of the best talent in the industry due to our innovative recruiting, our executive team’s management approach and our commitment to quality and service. Kyzen has implemented sound personnel policies to effectively retain and manage the key knowledge within the organization. Kyzen treats employees with equality & provides an open- door policy. Today, Xxxxx maintains one of the highest employee retention rates in the industry! Kyzen has laid down some broad objectives for IS Human Resources Management Team to retain high quality staff.
Sample 1

Examples of Client Satisfaction in a sentence

  • The Client Satisfaction Questionnaire: Psychometric properties and correlations with service utilization and psychotherapy outcome.

  • Client Satisfaction Surveys shall include both families who are receiving services and CYFD staff whom are making the referrals.

  • The results from Client Satisfaction surveys should help both the Provider and the County learn clients’ perspective on the provider organization and services.

  • CONTRACTOR will also provide on monthly basis a compilation, or copies, of Client Satisfaction Surveys providing information similar to that in the sample form found in Attachment E.

  • We also invest in rigorous quality and service delivery standards (including ISO and Capability Maturity Model Integration (CMMI) certification programs), as well as a comprehensive Client Satisfaction Assessment Program, with signed client assessments, to ensure high satisfaction on an ongoing basis.

  • In addition to the above, the client also has an opportunity to make their own comments on the Client Satisfaction Survey.

  • How Client Satisfaction Surveys will be completed, if applicable.

  • The CAA must provide a Home Accessibility and Repair Program Client Satisfaction Survey card to every Applicant whose unit is reported as completed.

  • The Applicant(s)/Owner(s) acknowledge that he/she received a Client Satisfaction Survey card which provides an opportunity to provide MaineHousing with information about his/her experience with the Home Accessibility and Repair Program Assistance Program.

  • Providers must administer a Client Satisfaction Survey at a minimum of one time each year.

Related to Client Satisfaction

  • Review Satisfaction Date means, with respect to any Asset Review, the first date on which (a) the Delinquency Percentage for any Payment Date exceeds the Delinquency Trigger and (b) a Noteholder Direction with respect to such Asset Review has occurred.

  • Condition Satisfaction Date shall have the meaning set forth in Section 7.2.

  • Satisfaction Date has the meaning set forth in Section 2.6.

  • Contracting Body Satisfaction Survey shall have the meaning set out in Clause 18.1;

  • Performance Monitoring System has the meaning given to it in paragraph 1.1.2 in Part B of Schedule 6 (Service Levels, Service Credits and Performance Monitoring);

  • Satisfaction shall be a determination, in good faith, made by the Contractor and in accordance with commonly accepted industry standards. If the Contractor, Client, or other responsible party delays in making any payment to the Contractor, from which payment to Subcontractor is to be made, Contractor and its sureties shall have a reasonable time to make payment to Subcontractor. “Reasonable time” shall be determined in relation to relevant circumstances, but shall in no event be less time than required for Contractor, Contractor’s sureties, and Subcontractor to pursue a conclusion to their legal remedies against the Client or other responsible party to obtain payment, including, but not limited to, mechanics’ lien remedies.

  • Secondary dose monitoring system means a system which will terminate irradiation in the event of failure of the primary dose monitoring system.

  • We Are Committed To Your Satisfaction If you are not completely satisfied with XOOM’s Variable Rate plan for any reason, please contact us. If we are unable to resolve your concern to your full satisfaction, you may terminate this Contract, in accordance with its terms.

  • Capture efficiency means the weight per unit time of VOC entering a capture system and delivered to a control device divided by the weight per unit time of total VOC generated by a source of VOC, expressed as a percentage.

  • Annual performance report means a written appraisal of the teaching staff member's performance prepared by the teaching staff member’s designated supervisor based on the evaluation rubric for his or her position.

  • Environmental and Social Management Framework or “ESMF” means an instrument satisfactory to the Association, prepared and adopted by the Recipient and dated February 5, 2010 outlining the process for management of the environmental and social aspects of the Project as the same may be amended from time to time with the Association’s prior written concurrence.

  • Primary dose monitoring system means a system which will monitor the useful beam during irradiation and which will terminate irradiation when a preselected number of dose monitor units have been delivered.

  • major non-compliance outcome notification means a notification received by a council under section 19N(3) or (4) of the Food Act 1984, or advice given to council by an authorized officer under that Act, of a deficiency that does not pose an immediate serious threat to public health but may do so if no remedial action is taken

  • Performance Requirements The ordering entity reserves the right to inspect and verify that all deliveries are in accordance with specifications, both at the point of delivery and at the point of use. For orders that specify an “authorized party” to receive and inspect deliveries and/or installations, acceptance and inspection procedures must be performed by the” authorized party” to be considered and accepted by the ordering entity. Products inspected at the time of use are subject to refusal and return requirements for issues of quality such as defects in manufacturing and/or workmanship. Products will not be considered accepted by the ordering entity until the installation is complete for the applicable products.

  • Payment Conditions means, at the time of determination with respect to any specified transaction or payment, that:

  • Continuous emission monitoring system or "CEMS" means the equipment required under section 11 of this rule to sample, analyze, measure, and provide, by means of readings recorded at least once every fifteen (15) minutes, using an automated data acquisition and handling system (DAHS), a permanent record of nitrogen oxides emissions, stack gas volumetric flow rate, stack gas moisture content, and oxygen or carbon dioxide concentration, as applicable, in a manner consistent with 40 CFR 75*. The following systems are the principal types of continuous emission monitoring systems required under section 11 of this rule:

  • Release Request has the meaning set forth in Section 2.1.

  • End Client Requirements means the specific requirements of the End Client, as notified to the Supplier in writing;

  • Overall control efficiency means the efficiency of a control system, calculated as the product of the capture and control device efficiencies, expressed as a percentage.

  • Discharge Monitoring Report or "DMR" means the EPA uniform national form, including any subsequent additions, revisions, or modifications, for the reporting of self-monitoring results by permittees.

  • Disinfection profile means a summary of Giardia lamblia inactivation through the treatment plant.

  • Payment Condition at any time of determination with respect to any Specified Transaction, that the following conditions are all satisfied: (x) (1) 30-Day Specified Excess Availability (divided by Availability as of such time of determination and expressed as a percentage) and (2) the Specified Availability on the date of such Specified Transaction (divided by Availability as of such time of determination and expressed as a percentage), in each case exceed the applicable Availability Percentage (as defined below), (y) unless the Fixed Charge Condition (as defined below) is satisfied (to the extent applicable), the Parent Borrower shall be in Pro Forma Compliance with a minimum Consolidated Fixed Charge Coverage Ratio of at least 1.00:1.00 and (z) if reasonably requested by the Administrative Agent, the Borrower Representative shall have delivered to the Administrative Agent (i) a copy of calculations required by preceding clause (y) in reasonable detail and (ii) a calculation of Specified Unrestricted Cash. As used herein, the following terms shall have the following meanings: (i) “Availability Percentage” shall mean (a) in respect of any Restricted Payment pursuant to Subsection 8.3(k), 12.5%; (b) in respect of (A) any investment or acquisition permitted pursuant to clause (u) of the definition of “Permitted Investments” or (B) clause (c)(i) of the definition of “Permitted Acquisitions,” 10.0%; (c) in respect of any payment, repurchase or redemption pursuant to Subsection 8.6(a), 12.5%; (d) in respect of any merger, consolidation, amalgamation or asset sale pursuant to Subsection 8.2(a) or 8.2(b), 10.0%; and (e) in respect of any Asset Sale that would otherwise have to comply with Subsection 8.5, 10.0%; and (ii) “Fixed Charge Condition” shall mean 30-Day Specified Excess Availability (divided by Availability as of such time of determination and expressed as a percentage) exceeds: (a) in respect of any Restricted Payment pursuant to Subsection 8.3(k), 17.5%; (b) in respect of any acquisition permitted pursuant to clause (c)(i) of the definition of “Permitted Acquisitions”, 15.0%; (c) in respect of any investment permitted pursuant to clause (u) of the definition of “Permitted Investments”, 15.0%; (d) in respect of any payment, repurchase or redemption pursuant to Subsection 8.6(a), 15.0%; and (e) in respect of (A) any merger, consolidation, amalgamation or asset sale pursuant to Subsection 8.2(a) or 8.2(b) or (B) any Asset Sale that would otherwise have to comply with Subsection 8.5, 15.0%.

  • Performance Report has the meaning set out in clause 8.2;

  • performance requirement means a requirement that:

  • Project Requirements means the statement included in the Request for Proposal detailing the technical and other requirements of Canada which are to be met by the successful Bidder, and which are to be addressed in the Bid;

  • Environmental Performance means all or any of the following: the consumption of energy and associated generation of greenhouse gas emissions; the consumption of water; waste generation and management; and any other environmental impact arising from the use or operation of the Premises or the Estate;