Call Centre definition

Call Centre means a dedicated centre that has the purpose of receiving and transmitting telephone calls in relation to customer service operations of the retailer or distributor, as relevant, and consists of call centre staff and 1 or more information technology and communications systems designed to handle customer service calls and record call centre performance information.
Call Centre means the call centre established and operated by the BEE Verification Agent for purposes of providing services related or incidental to the BEE Verification which can be contacted at the phone number: 082 241 0001 or 010 285 0090;
Call Centre means the office set up by the distribution licensee(s) (may be at back end or customer interfacing front end) with adequate technology and systems for registering complaints round the clock;

Examples of Call Centre in a sentence

  • Support Channels and hours shall be provided as per the Support Level table below, where the “Local Office Time” shall be the given time at the nearest appropriate AvePoint office or Call Centre designated to provide Support Services to Customer at AvePoint’s discretion, and “Business Days” shall be the days such AvePoint office is opened for regular business per locally accepted businesses practices.

  • The Spanish Ministry of Justice has deployed a wide range of initiatives related to training and support such as Field Support Trainers, On-site Support, Virtual Classroom (Aula en Línea),232 and Desk Service & Call Centre (CAU).

  • Notification to AvePoint and subsequent follow-up shall be conducted through AvePoint’s Call Centre Support.


More Definitions of Call Centre

Call Centre means the office set up (may be at back end or customer interfacing front end) with adequate technology and systems to register complaints round the clock;
Call Centre means a centralized facilitation centre where from the card holder can approach through telephone and get certain facilities from Phone Banking Officer and obtain any other service offered by the Bank through the call centre.
Call Centre means all facilities, equipment, machines, telephone lines, operators, laborers and all other things, assets and resources of One Call necessary or desirable for the purposes of performing the Service;
Call Centre means an establishment providing or rendering the services of receiving or transmitting requests by telephone, facsimile, live support software, social media and e-mail, whether for the product support or business support of any person or for information inquiries from consumers or for telemarketing, soliciting of donations and subscriptions, debt collection, market research or other similar services;
Call Centre means the call centre which may be set up by the bank or a Service Provider to assist Visitors/Registered Users in connection with the Website including the facilities displayed or offered thereon and any transactions entered into or proposed to be entered into by the Visitors in respect of such facilities.
Call Centre means Council’s service provider contracted for the supply of bus related information to members of the public;
Call Centre means the call centre operated by EPE. The number of the Call Centre is 0860 994 162;