Call Center Services definition

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of 90 days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Paragraph 3. of Section I. INSURING AGREEMENTS, B. Privacy Breach Response Services (Notification Services).

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring ClauseI.B.3. (Notification Services) Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by applicable law or regulation. Call Center Services will include up to 10,000 calls per day and will be provided in accordance with the terms and conditions set forth in the Information Packet. Call Center Services will be provided by a service provider selected by the Underwriters in consultation with the Named Insured from the list of service providers in the Information Packet.

Call Center Services means the provision of a call center to answer calls, from individuals to whom notice of an incident is provided pursuant to Insuring Agreement D.3., during standard business hours for a period of up to ninety (90) days following notification (or longer if required by applicable law or regulation) of such incident.

Examples of Call Center Services in a sentence

• Question 3.5.1 - Please detail your organizations ability to provide 24x7x365 Call Center Services to include the following: • Call Center location (include virtual if attendants work from home)• Call Center operating hours• Number of Call Center employees• Number of Call Center employees that typically work each shift• Average wait time for incoming customer calls• System used to log, time stamp and track calls• Identify any partners that your organization would likely use to provide Call Center services.

• On February 27, 2018, City Council approved the original Professional Services Agreement for Data Management and Customer Call Center Services with Calpine for a period of two years from the date of execution in an amount not to exceed $5,783,800, and up to two (2) one-year agreement extension options, each for an additional $4,950,000 for a total contract amount not to exceed$15,683,800.

• Call Center OperationsAs previously stated in Section D-3, below is our call center operations overview:A 24-hour Call Center Services provided by Qtas, Inc.

• Resolution SMUD proposal forEast Bay Community EnergyData Management and Call Center Services Wholesale Power Services Table of Contents Introduction and SMUD Overview 3Description of Proposed ServicesData Management and Call Center Services 7Wholesale Power Services 11Pricing Sheet 15Introduction and SMUD Overview IntroductionSMUD is pleased to submit a proposal to support the launch and ongoing operations of East Bay Community Energy (EBCE).

• For this reason there is a lack of knowledge regarding the implementation of other options which might generate more benefits to local communities.

More Definitions of Call Center Services

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to paragraph d. of SECTION I – INSURING AGREEMENTS, 2. Privacy Breach Response Services. “Call center services” will be provided by a service provider from our panel selected by us in consultation with the “insured organization”.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to SECTION I,

Call Center Services means the following services, which may include, but not be limited to: inbound and outbound customer care service, technical support, order processing, account maintenance, Third Party Verification (“TPV”), Interactive Voice Response (“IVR”) and general inbound and outbound telemarketing.

Call Center Services means the Services that will be provided by Contractor under this Contract.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident for which notice is provided pursuant to Insuring Agreement b.3 (Notification Services). Call Center Services will be provided by a service provider selected by us in consultation with the Insured Entity from the list of service providers in the Information Packet.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Coverage Agreement I.B.2. Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by HITECH media notice or by other applicable law or regulation. Call Center Services will only be available for incidents (or reasonably suspected incidents) involving one hundred (100) or more Notified Individuals.

Call Center Services means the provision of a call center to answer calls during standard business hours for a period of ninety (90) days following notification (or longer if required by applicable law or regulation) of an incident pursuant to Insuring Agreement I.J.3 (Notification Services). Such notification shall include a toll free telephone number that connects to the call center during standard business hours. Call center employees will answer questions about the incident from Notified Individuals and will provide information required by HITECH media notice or by other applicable law or regulation. Call Center Services will include up to 10,000 calls per day and will be provided in accordance with the terms and conditions set forth in the Information Packet provided with this Policy. Call Center Services will be provided by a service provider selected by the Underwriters in consultation with the Insured Organization from the list of service providers in the Information Packet provided with this Policy.