Business Critical definition

Business Critical means any function identified in any Statement of Work as Business Critical.
Business Critical means any function identified in any Statement of Work as Business Critical. “Chronic Failure” is defined in any applicable Service Level Agreements.
Business Critical means loss that directly impacts a Mission Critical function, or directly impacts a business unit’s primary function is considered Business Critical. “Confidential Information” means information with restricted access limited to those individuals with a need to know. “Mission Critical” means a loss that directly impacts Our ability to Book, Build, Ship, Order, Pay, Close or Communicate is considered Mission Critical.

Examples of Business Critical in a sentence

  • The termination of the Service will not affect any tiered pricing levels.(c) Root Cause Analysis will be performed on any Business Critical outage(s) or outage(s) on Services when requested by the Contract Administrator.

  • It should be noted that the Customer shall report Business Critical Incidents via telephone only.

  • Root Cause Analysis will be performed on any Business Critical outage(s) or outage(s) on Services when requested by the Contract Administrator.

  • The Interactive CoS is policed to a maximum bandwidth.- Business Critical: This CoS supports mission-critical business data applications.

  • These applications tend to be data specific and may include medical imaging, electronic funds transfer, medical records transfer, etc.- Best-Effort: This CoS is the default CoS for all other traffic that is not defined as Business Critical, Real-Time or Interactive.


More Definitions of Business Critical

Business Critical means an incident where 50% or more Endpoints are unusable and significantly impacting business.
Business Critical means any function identified in any SOW as Business Critical.
Business Critical means any Asset, system or function where its failure would result in the failure of business operations to a Contracting Body;
Business Critical means support is needed to fix a high priority issue immediately, as a core function of the software is impaired or inoperable.
Business Critical means a major problem that is preventing part or all of the business from operating and/or causing significant financial loss.
Business Critical means any condition that is not an equipment outage, but is deemed by Nortel to be critical to maintaining goodwill with its affected customer. Examples of a BC • The customer has been given a work-around but the situation still requires constant attention due to the temporary nature of the work-around • Software application/migration issues that gate the introduction of new services or functionality • Billing error rates that exceed specifications • Corruption of system or billing databases. Classification: Major (MJ) Service impacting but not an outage Problems that result in conditions that seriously affect system operation, maintenance and administration, and require immediate attention. The urgency is less than in a Business Critical situation because of a lesser immediate or impending affect on system performance, customers, and the customer’s operation and revenue. Examples of a Major • Degradation of any capacity/traffic measurement function; degradation of functional visibility and/or diagnostic capability • Degradation of access for maintenance or recovery operations • Degradation of the system’s ability to provide any required system critical/major alarms • Loss of access for routine administrative activity • Any system failure without direct immediate impact • Intermittent degradation of services; partial loss of access to provisioning • Software application/migration issues that do not impact service • Reduction in any capacity/traffic measurement function • Any loss of functional visibility and/or diagnostic capability • Any significant increase in product-related customer trouble reports • Follow-up to El customer problems • Other problems that disrupt or prevent routine system activities, or problems that are jointly viewed as Major events by Nortel and the customer. Classification: Minor (MN) Non Service impacting Problems do not significantly impair the functioning of the system and do not significantly affect service to customers. These problems are tolerable during system use. Any condition in a product that is not a Critical or Major Problem, but is a condition that affects the service or operation of a product. Examples of a Minor • Service analysis, recorded announcements, operational measurements, maintenance program, or network management problems; or system-related documentation inaccuracies, that do not affect call processing • Test equipment failures for which a backup or manual alternative can be employed • Circuit pack testing...
Business Critical means a complete loss of service or a significant feature that is completely unavailable, and no workaround exists. Does not include development issues or problems in sandbox environments.