Annual Support definition

Annual Support as detailed in Section 12.10
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Annual Support refers to the total of all Activities, and their associated calendar, defined within the annual firm, fixed-price obligation of the Contractor in the Statement of Work and Service Delivery Framework.
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Annual Support means [insert Contractor name] annual support contract;
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Examples of Annual Support in a sentence

  • The Annual Support Services Renewal Fee shall be due within thirty (30) days of the Annual Support Services Renewal Date and Licensee's receipt of a proper invoice.

  • Thereafter, the Annual Support and Upgrades Agreement may be renewed; however, payment for the entire inactive term (i.e. the number of days the Annual Support and Upgrades Agreement is inactive) will be required in order to renew the Annual Support and Upgrades Agreement.

  • If You request an upgrade beyond this 60-day period, You will be required to renew the Annual Support and Upgrades Agreement in order to upgrade to the latest product version.

  • If the Annual Support and Upgrades Agreement is inactive, Software transfers are subject to a transfer fee dependent upon the number and type of licenses subject to transfer.

  • You may upgrade to the latest product version at any time during the term of the Annual Support and Upgrades Agreement.

  • If the Annual Support and Upgrades Agreement is not renewed by the end of the Annual Support and Upgrades Agreement term, all the rights and privileges associated with the Annual Support and Upgrades Agreement shall terminate.

  • If you opt not to renew the Annual Support and Upgrade Agreement, You have 60 days from the end of the Annual Support and Upgrades Agreement term to upgrade to the latest product version available prior to the end of the Annual Support and Upgrades Agreement term.

  • The term of the Annual Support and Upgrade Agreement shall be annual, unless otherwise stated in the applicable Ordering Documents, and must be renewed annually for ongoing access to the benefits stated above.

  • If the Annual Support and Upgrades Agreement is active, Software may be transferred free of charge from one computer/user to another up to three times within any Annual Support and Upgrades Agreement period (see Section 2).

  • The Annual Support and Upgrades Agreement is the complete and exclusive statement of the understanding and contract between us and supersedes any and all prior oral or written communications relating to the subject matter hereof.


More Definitions of Annual Support

Annual Support. Licensee shall pay to Company the following Annual Support fees set forth in Schedule I, subject to the Payment Terms contained in Paragraph 27 and 29: The Company will xxxx you on a yearly basis an Annual Software Support Fee. For any additional Clinical Location not originally contemplated by this Agreement but subsequently required to be added to this Agreement by the Licensee, an Annual Support Fee will be invoiced.
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Annual Support means the maintenance and support program provided by CDEX with respect to each Device as described in Exhibit 1.4.
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Related to Annual Support

  • Financial Support means any loans, guarantees, Security or other financial assistance (whether actual or contingent).

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Medical support means providing health care coverage for a joint child by carrying health care coverage for the joint child or by contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured medical expenses of the joint child.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Local support means funds from tax sources, gifts, endowments, penal fines, or other funds received from local sources, excluding state and federal aid as stated in this act.

  • Cash medical support means an obligation to equally share all reasonable and necessary medical and dental expenses of children.

  • Financial Support Direction means a financial support direction issued by the Pensions Regulator under section 43 of the Pensions Xxx 0000.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Individual Support Plan means a document in writing (as amended from time to time) between You and a Service User, their family, guardian, advocate or financial manager about the disability services to be delivered to the Service User and how those services will be delivered to meet the Service User’s identified goals;

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Natural Supports or "Natural Support System" means resources and supports (e.g. relatives, friends, neighbors, significant others, roommates, or the community) who are willing to voluntarily provide services to an individual without the expectation of compensation. Natural supports are identified in collaboration with the individual and the potential "natural support". The natural support is required to have the skills, knowledge, and ability to provide the needed services and supports.

  • Family support services means providing opportunities for

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • National Medical Support Notice or “NMSN” shall mean a notice that contains the following information:

  • Individual Support Plan (ISP means the written details of the supports, activities, and resources required for an individual to achieve personal goals. The Individual Support Plan is developed at minimum annually to reflect decisions and agreements made during a person- centered process of planning and information gathering. The Individual Support Plan is the individual's plan of care for Medicaid purposes.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • Medical Child Support Order means any judgment, decree or order (including approval of a domestic relations settlement agreement) issued by a court of competent jurisdiction that:

  • Collateral Support means all property (real or personal) assigned, hypothecated or otherwise securing any Collateral and shall include any security agreement or other agreement granting a lien or security interest in such real or personal property.

  • Community support services means services authorized,