The TEM provides information on Ground Equipment and Tools listed in the Seller's Aircraft Maintenance Manual.
Planned Maintenance means any Maintenance BT has planned to do in advance.
Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;
Technical standard means a document that specifies design, predicted performance and operation and maintenance specifications for a material, device or method.
Maintenance agreement means a contract of limited duration
Scheduled Maintenance means routine maintenance scheduled by Orange to implement generic changes to, or updates of, the Orange Services or the Orange Network.
Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.