Common Contracts
2 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • January 12th, 2024
Issue Date Comment Author FINAL 16/09/2016 SLA signed Giuseppe La Rocca Małgorzata Krakowian v2 13/03/2018 Updated SLA until 01/2019 Giuseppe La Rocca v3 19/12/2018 Extended SLA with Customer till 01/2020 Giuseppe La Rocca v4 24/07/2019 Changed the name of the provider from CESNET-MetaCloud to CESNET-MCC Małgorzata Krakowian v5 22/11/2019 Extended SLA with Customer till 01/2021 Giuseppe La Rocca v6 19/03/2020 Extended the OLA with GPU resource Giuseppe La Rocca v7 16/02/2021 Extended the SLA with Customer till 06/2023 Yin Chen v8 14/10/2021 Updated SLA contacts Giuseppe La Rocca v9 17/01/2022 Updated SLA template Yin Chen v10 08/06/2022 Remove OBSPM Yin Chen v11 31/01/2023 Update SLA template Yin Chen v12 19/04/2023 Added Workload Manager Service Yin Chen v13 01/07/2023 Extended OLA with the provider till 06/2024 Yin Chen
SERVICE LEVEL AGREEMENTService Level Agreement • September 9th, 2023
Issue Date Comment Author FINAL 16/09/2016 SLA signed Giuseppe La Rocca Małgorzata Krakowian v2 13/03/2018 Updated SLA until 01/2019 Giuseppe La Rocca v3 19/12/2018 Extended SLA with Customer till 01/2020 Giuseppe La Rocca v4 24/07/2019 Changed the name of the provider from CESNET-MetaCloud to CESNET-MCC Małgorzata Krakowian v5 22/11/2019 Extended SLA with Customer till 01/2021 Giuseppe La Rocca v6 19/03/2020 Extended the OLA with GPU resource Giuseppe La Rocca v7 16/02/2021 Extended the SLA with Customer till 06/2023 Yin Chen v8 14/10/2021 Updated SLA contacts Giuseppe La Rocca v9 17/01/2022 Updated SLA template Yin Chen v10 08/06/2022 Remove OBSPM Yin Chen v11 31/01/2023 Update SLA template Yin Chen v12 19/04/2023 Added Workload Manager Service Yin Chen v13 01/07/2023 Extended OLA with the provider till 06/2024 Yin Chen
