Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • April 27th, 2018
Document Reference Version 2.5 Business Area Solutions Product Group CPOMS Date Produced 24/02/2011 Last Updated 22/02/2018 Status Current Author Tony Wild Role of Author Director Title CPOMS: HOSTED SERVICE (“Software As A Service”) Introduction This Service Level Agreement (SLA) dated 22/03/2018 is between King James's School (hereinafter known as ‘the school’) and CPOMS Systems Limited. General Description of Services Provided This SLA covers the provision of CPOMS in the form of a Hosted Service (SAAS) by CPOMS Systems Limited to the school in accordance with the services descriptions set out in Appendices 1 to 10 (Service) and the terms and conditions on which the Service will be provided to the school as set out in Appendix 9.A description of the Service to be provided by CPOMS Systems Limited to the school is set out below:▪ CPOMS Application software overview – Appendix 1▪ MIS integration – Appendix 2▪ Hosting Service – Appendix 3▪ Data resilience, access control, infor
