CORILLIAN CORPORATION
RESELLER AGREEMENT
This Reseller Agreement ("Agreement") is entered into as of
January 22, 2000 (the "Effective Date"), by and between CORILLIAN CORPORATION
("Corillian"), an Oregon corporation whose principal place of business is 0000
XX 000xx , Xxxxxxxxx, Xxxxxx 00000, and PARKERS' EDGE LTD ("Partner"), or
Trustee Company (nominee) a New Zealand Company under the laws of New Zealand
whose Australian place of business is at Xxxxx 0, 00 Xxxxxx Xxxxxx, Xxxxxxxx,
XX.
RECITALS
A. Corillian develops, markets and implements software systems
which facilitate the electronic transfer of financial data and funds.
B. Partner distributes and implements software systems in
certain territories outside of the United States.
C. Corillian and Partner desire to set forth the terms and
conditions under which Partner will license Corillian software for purposes of
sublicensing and implementing the same to end users in the Territory as defined
herein.
THEREFORE, the parties have entered into this Agreement on the
terms and conditions set forth below.
TERMS AND CONDITIONS
1. SUBJECT OF LICENSE.
1.1 The following Corillian software (each separately a
"Product") is the subject of this Agreement:
Voyager Transaction Platform
HTML Banking Application
HTML EBPP Application
OFX Application
Small Business Application
AD Manager Application
Control Center Application
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1.2 Corillian further agrees to offer to Partner, subject
to the same terms and conditions of this Agreement, software it develops and
markets generally for commercial purposes subsequent to the execution of this
Agreement.
The foregoing, together with any applications, scripts,
templates or other software created by Corillian in the course of performing
professional servicesfor Partner or any of its sublicensees and all related
documentation, are collectively referred to as the "Products." Each of the
foregoing is separately referred to as a "System." The features and functions of
each System are described in the Product Schedule attached hereto as Exhibit 1.
1.3 Software which Corillian licenses from other parties
and is incorporated into, or used with, the Products ("Third-Party Software") is
also the subject of this Agreement.
2. GRANT OF LICENSE; LIMITATIONS.
2.1 Subject to the terms and conditions of this Agreement
and effective only during the term of this Agreement, Corillian grants to
Partner an exclusive and non-transferable license to sublicense and modify the
Products, in object code form only, as such Products may be modified from time
to time by Corillian, in the territory of the Australia and New Zealand(the
"Exclusive Territory"). For purposes of defining the Exclusive Territory, any
sublicense to a company headquartered in Australia or New Zealand but with
Affiliates outside of Australia and New Zealand shall be considered a sublicense
within the Exclusive Territory. The license granted herein includes the right to
sublicense the Third-Party Software.
2.1.1 The license granted to Partner herein includes
the right to sublicense the Products under a Corillian Utility Pricing model.
"Utility Pricing" shall mean an agreement in which the Products are leased for a
set term, with payment made on a monthly basis.
2.1.2 The license granted to Partner herein includes
the right to sublicense the Products under a bureau services transaction fee
pricing model. "Bureau Transaction Fee Pricing" shall mean an agreement in which
the Products are hosted by the Partner or sublicenced by the Partner and charged
on a per transaction basis for a set term, with payment made on a monthly basis.
The Parties agree to negotiate in good faith to complete a bureau transaction
fee based pricing model with thirty (30) days from execution of this Agreement.
2.2 Corillian agrees to negotiate in good faith with
other Reseller's to secure Partner's rights to sublicense the Products outside
the Exclusive Territory. Partner may only sublicense the Products outside the
Exclusive Territory herein defined with the written consent of Corillian.
2.3 Subject to Section 2.3.1, Corillian agrees not to
compete directly or indirectly with Partner in the Exclusive Territory.
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2.3.1 Corillian has previously granted and may grant
in the future certain license rights to the Products to companies headquartered
outside the Exclusive Territory and which provides for the right of their
Affiliates to use the software , under an enterprise-wide licence. It shall not
be considered a breach of Partners' Section 2.1 rights of exclusivity or
Corillian's Section 2.3 non-compete obligations if any such Affiliate is located
within the Exclusive Territory. "Exclusive-wide license" shall mean a license
which grants the license use of the Products to the contracting entity and all
its affiliates, either for one license fee or for separate usage fees by each
affiliate.
2.3.1.1 For purposes of this Agreement, a
company shall be considered to be "headquartered" in the principal corporate
office of the controlling entity. '"Affiliate" shall mean an entity directly or
indirectly, through one or more intermediaries, controlling, controlled by or
under common control with an entity. "Control" shall mean the right to vote or
direct the voting of at least fifty percent (50%) of the common stock or other
ownership interest in the entity.
2.4 Partner's right to sublicense the Products is subject
to the requirement of identifying the Products as Corillian Products under the
appropriate Corillian tradename, with inclusion of any copyright, trademark or
patent notice, as Corillian shall require.
2.5 Except as specifically permitted in this Agreement,
Partner will not sublicense, sell, rent, lease, give, transfer, assign, convey
or otherwise dispose of, any portion of the Products or any Third-Party
Software.
2.6 Except as permitted in this Agreement, Partner shall
not reproduce, modify, enhance, print, display or copy the Products, or any
Third-Party Software, in any form without the prior written consent of
Corillian.
2.7 Except as permitted under the Copyright Xxx 0000,
Partner will not attempt to reverse engineer, disassemble or decompile the
Products or any Third-Party Software, or otherwise attempt to discover any
source code or trade secret.
2.8 Partner may integrate other software or applications
with a Product only with the prior written consent of Corillian, which shall not
be unreasonably withheld.
2.9 Partner will not sublicense or offer to sublicense
any software which competes with any of the Products without the prior written
consent of Corillian, which shall not be unreasonably withheld. For purposes of
this paragraph, software shall be considered to "compete" with a Product if it
a) is substantially similar in functionality or purpose and b) is sold, licensed
or leased to the same or similar customers. 2.9.1 Partner may continue to
support current installations of software which may be competitive with the
Products.
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3. RIGHTS TO RESELL ONESOURCE-TM- DATA ACQUISITION SERVICES
3.1 Subject to the terms and conditions of this Agreement
and effective only during the term of this Agreement, Corillian further grants
to Partner the exclusive and non-transferable right to resell in the Exclusive
Territory OneSource Data Acquisition Services (the "Services"), more
specifically defined in Section 3.0 of the Product Schedule, attached hereto as
Exhibit 1, and the nonexclusive and non-transferable right to resell the
Services in the territory of Asia (the "Non-Exclusive Territory").3.2 Partner
may license the OneSource software, in conjunction with the Voyager Transaction
Processor, from Corillian for purposes of hosting the Services and reselling the
same to customers within the Exclusive or Non-Exclusive Territory. In the event
of such license, the parties will work in good faith to develop the operational
and service requirements of each party. Partner may sublicense the OneSource
software, in conjunction with the Voyager Transaction Processor, to a
third-party vendor or joint venture partner for hosting of the Services in the
Exclusive or Non-Exclusive Territory with the prior written consent of Corillian
which will not be unreasonably withheld. Partner may integrate other software to
the Voyager Transaction Processor in conjunction with the hosting of the
OneSource software for purposes of reselling the same in the Exclusive or
Non-Exclusive Territory with Corillian's prior written consent, which shall not
be unreasonably withheld.
4. TERM OF AGREEMENT.
4.1 This Agreement shall commence on the Effective Date,
and shall continue for an initial term of three (3) years, unless sooner
terminated as provided herein (the "Initial Term"). Subject to the Partner
meeting the Annual Revenue Commitments described in Section 5.3, upon expiration
of the Initial Term the Agreement shall renew for another two (2) year term but
with Partner's license rights amended to a nonexclusive basis (the "Renewal
Term"). Upon expiration of the Renewal Term, the parties shall negotiate in good
faith the terms and conditions for a new Reseller Agreement.
4.2 During the term of this Agreement, Partner may enter
into Utility and Bureau Services pricing agreements for the Products and
Services with customers that extend beyond the term of this Agreement.
4.3 Upon termination or expiration of the term of this
Agreement, Corillian will continue to support the Products sublicensed by
Partner or leased under a Utility Pricing or Bureau Services model provided that
the Sublicensee continue under - support agreements for the Products and Partner
continues to pay the support fees owed pursuant to this Agreement, however,
Corillian reserves the right to discontinue support for any Product upon twelve
(12) months notice to Partner.
5. LICENSE AND SERVICE FEES.
5.1 Partner shall pay Corillian a percentage of the list
price described in the Product Schedule, or such other price mutually agreed to
by the parties, for each license purchased of the Product or Products or for
Services sold, according to the following schedule:
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Annual Aggregate License or Services Revenues % fee owed to Corillian
$0-$999,999 [ * ]
$1,000,000-$1,999,999 [ * ]
$2,000,000-$3,999,999 [ * ]
$4,000,000- [ * ]
5.2 Partner agrees to commit to producing annual
aggregate revenues to Corillian according to the following schedule (the "Annual
Revenue Commitments"):
Year 1 [ * ] USD
Year 2 [ * ] USD
Year 3 [ * ] USD
The Annual Revenue Commitments shall equal the fees
paid by Partner to Corillian in a given year pursuant to Section 5.1 and
Section 11.3, provided, however, that for contracts entered into by Partner
under any mutually agreed to Utility or Bureau Service Pricing Model, Partner
shall be given credit toward the Annual Revenue Commitment for the present value
of the full contract commitment.
5.2.1 By 31 August 2000, Partner agrees to reach
fifty percent (50%) of the Year 1 Annual Revenue Commitment. In the event
that Partner fails to reach this goal, Partner agrees to pay Corillian within
twenty (20) business days and upon receipt of invoice from Corillian, the
difference between the fees it has paid Corillian pursuant to Section 5.1 and
Section 11.3 and the 31 August 2000 goal.
5.2.2 In the event that Partner fails to reach any of
the Annual Revenue Commitments, Partner agrees to pay Corillian the
difference between the fees it has paid Corillian pursuant to Section 5.1 and
Section 11.3 for that year and that year's Annual Revenue Commitment within
twenty (20) business days of receipt of final invoice from Corillian.
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*Portion has been omitted pursuant to a request for confidential treatment and
filed separately with the Commission.
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6. ORDERING LICENSES OF PRODUCTS OR SERVICES; PAYMENT TERMS.
6.1 For each licensed purchased of a Product or Service,
Partner shall send Corillian an Order listing the Product or Products to be
licensed or Service sold, the number of user blocks requested, the pricing
model (e.g. Purchase or Utility Pricing), the customer to whom Partner will
sublicense the Product or resell the Service, and the customer's address.
6.2 Partner shall pay Corillian the Section 5 fees (i)
for any licenses purchased within thirty (30) days of receipt of invoice from
Corillian and (ii) for any utility priced licenses or Services on a prospective
quarterly basis within thirty (30) days of the commencement of service for that
quarter and (iii) for any transaction based fees on a arrears quarterly basis
within thirty (30) days after conclusion of each quarter..
6.3 Any Section 5 fees for Product pricing or Services
that includes Transaction Fees shall be payable within fifteen (15) business
days of the end of the month of service. "Transaction Fees" shall mean fees
assessed a customer of Partner pursuant to a Utility or Bureau Service pricing
model for each instance of a transaction supported by the Product or Services.
7. TAXES.
7.1 Subject to Clause 7.3, Partner will pay all sales,
use and excise taxes, any export or import taxes or tariffs and any other
assessments in the nature of taxes however designated, on the Products or their
license or use, on or resulting from this Agreement or on any amount payable for
any services furnished in connection with this Agreement, other than taxes based
on Corillian's net income.
7.2 Partner shall be responsible for collecting and
remitting any taxes on sales to Partner's customers.
7.3 Partner may withhold any taxes from the fees it owes
to Corillian pursuant to Section 4 if required by international treaty between
Australia and the United States.
8. REPORTS; RIGHT TO AUDIT.
8.1 Corillian shall have the right to audit, at its
expense, Partner's books and records concerning Partner's obligations to pay the
Section 5 fees and to include the required contract provisions (discussed in
section 17 below) in its sublicenses. Corillian may conduct such audits from
time to time, but no more frequently than once every six (6) months, during
normal working hours and with reasonable advance written notice to Partner.
Corillian may exercise its audit right through an agent. If any audit determines
that Partner has underpaid Corillian by an amount greater than five percent (5%)
of the payments due Corillian during the period being audited, then Partner will
bear the reasonable cost of such audit, in addition to its
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obligations to make immediate full payment of the underpaid amount, together
with interest of one and one-half percent (1.5%) per month.
9. TRAINING.
9.1 At Corillian's expense, Corillian shall provide
staff designated by Partner one-week of product implementation, sales and
product support training at Corillian's headquarters. Partner shall be
responsible for its own out-of-pocket expenses incurred in training.
9.2 Partner may request additional training, and
Corillian agrees to provide Partner with such additional training at the rate of
$1500 per day. Partner agrees to reimburse Corillian for reasonable
out-of-pocket expenses for any such additional training, including but not
limited to travel, lodging, meals, telecommunications, shipping, materials, and
other related costs, payable within fifteen (15) days of receipt of invoice.
10. INSTALLATION AND IMPLEMENTATION.
10.1 Partner shall, at its cost and expense, install and
implement the System or Systems for all its sublicensees.
10.2 Partner shall have no obligation to Corillian for
fees derived from implementation or other professional services provided to its
sublicensees.
11. MAINTENANCE AND SUPPORT.
11.1 Corillian will provide to Partner alone maintenance
and support for the then-current version of the Products pursuant to the
Maintenance Terms found in Exhibit 2 attached hereto.
11.2 Partner shall provide maintenance and support to all
Sublicensees.
11.3 Partner shall pay Corillian an annual maintenance
fee of [ * ] percent ([ * ]%) of the aggregate license fees (less goods and
services taxes) paid by Partner's Sublicensees For each Sublicensee, the first
such maintenance fee shall be paid upon initial acceptance of the Product or
Products by such Sublicensee and the subsequent annual maintenance fee shall be
paid 1.25 years from the initial acceptance and on each subsequent anniversary
of that date, provided such Sublicensee has renewed its maintenance contract
with Partner.
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*Portion has been omitted pursuant to a request for confidential treatment and
filed separately with the Commission.
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12. PROPRIETARY RIGHTS.
12.1 Corillian retains and reserves title and all
ownership rights to the Products. Subject to the terms of this Clause, all
general modifications, enhancements and releases as well as modifications and
enhancements made by Corillian to Products specifically for Partner shall be
considered as part of the Products and owned by Corillian. Any scripts or
interfaces developed by Corillian in the course of performing professional
services- for Partner shall be jointly owned by the parties, and both parties
shall have the right to transfer interests in the same without recourse to the
other party for payment of any fees. Modifications and enhancements, as well as
specifications, designs and code, made by Partner to Products shall be owned by
Partner, but such ownership in the code shall only encompass the specific code
modification or enhancement and does not include any of the underlying code to
the Products. All physical documents and media (if any) containing Products sent
to Partner shall be deemed to be leased and not sold and their use licensed.
Partner acknowledges that this Agreement conveys a limited license, as expressed
in this Agreement, and does not convey title or any ownership rights to the
Products.
12.2 In the event that the parties jointly develop custom
software or applications, then the Intellectual Property rights of the software
or applications shall be mutually agreed to under a separate written agreement.
12.3 Partner will not delete or in any manner alter the
notices of intellectual property rights of Corillian (or of the vendor of any
Third-Party Software licensed through Corillian) appearing on or resulting from
use of the Products delivered to Partner. As a condition of the license rights
granted to Partner in this Agreement, Partner will reproduce and display such
notices on each copy it makes of any Product.
13. CORILLIAN'S WARRANTIES; PARTNER'S REMEDIES; LIMITATION OF
LIABILITY.
13.1 Corillian represents and warrants to Partner as
follows:
13.1.1 That Corillian has the authority to grant the
license provided herein, and that the grant of such license does not
violate any other agreement to which Corillian is a party.
13.1.2 That the Products, when properly installed and
when properly used, will perform the functions described in the Product
Schedule attached as Exhibit 1 for a period of ninety (90) days after initial
installation at each Sublicensee. However, Corillian does not warrant that the
Products will operate uninterrupted or error-free.
13.1.3 That the Products provided pursuant to this
Agreement and used by Partner and its Sublicensees prior to, during or after
the calendar year 2000 include or shall include, at no additional cost to
Partner, design and performance capabilities so that Partner and Sublicensees
shall not experience abnormally ending and/or invalid and/or incorrect results
from their use. Furthermore, Corillian represents and warrants that the Products
will under normal use
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and service, record, store, process and present calendar dates falling on or
after January 1, 2000, in the same manner, and with the same functionality, data
integrity and performance, as the Products record, store, process and present
calendar dates on or before December 31, 1999. Corillian warrants that the
Products will lose no functionality with respect to the introduction of records
containing dates falling on or after January 1, 2000.
13.1.4 Corillian warrants that the Products do
not contain any programs, routine, device or other undisclosed feature,
including, without limitation, a time bomb, "time-out" feature, virus, software
lock, drop dead device, malicious logic, worm, Trojan horse, or trap door, which
is designed to delete, disable, deactivate, interfere with or otherwise harm the
Products or hardware on which the Products reside, data or other programs, or
which is intended to provide unauthorized access or produce unauthorized
modifications (collectively, "disabling procedures"). Notwithstanding any other
limitations in this Agreement, Corillian agrees to notify Partner immediately
upon discovery of any disabling procedures which are or may be included in the
Products. If disabling procedures are discovered or reasonably suspected to be
present in any of the Products, Corillian agrees to take action immediately, at
its own expense, to identify and eradicate such disabling procedures.
13.1.5 The warranties provided in sections 13.1.1,
13.1.2, 13.1.3 and 13.1.4 shall not apply if (i) the Products are used other
than in accordance with Corillian's instructions, (ii) the Products are altered,
modified or converted by Partner or Sublicensee without the written approval of
Corillian which shall not be unreasonably withheld and shall be deemed to have
occurred if Corillian does not respond to a notification with 14 days, (iii) the
Products do not perform because data communication is interrupted by the action
or inaction of Partner, Sublicensees or a third party; or (iv) any other cause
within the control of Partner or Sublicensees shall cause the alleged breach.
13.2 OTHER THAN AS EXPRESSLY STATED IN THIS AGREEMENT,
CORILLIAN MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT
TO THE PRODUCTS OR ANY SERVICES PROVIDED IN CONNECTION WITH THIS AGREEMENT,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
13.3 The vendors of Third-Party Software make no
representations or warranties, express or implied, to Partner (or to
Sublicensees).
13.4 Corillian makes no representations or warranties to
Sublicensees.
13.5 Partner's remedies for breach of warranty are as
follows:
13.5.1 In all situations involving performance or
non-performance of the Products, Corillian's liability and Partner's remedy
shall be limited to having Corillian promptly and in accordance with the Voyager
Products Maintenance Terms, attached hereto as Exhibit 2,
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replacement Products or code corrections or other services (including a
workaround) as required to enable the Products to perform the functions
described in the Product Schedule. If after 30 days Corillian is unable to make
the Products operate as warranted, Partner may terminate this Agreement and the
license granted hereunder and receive a refund of the license fees paid by
Partner for the Product or Products or may seek any other form of non-monetary
relief otherwise available to it under law.
13.6 UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE
FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN
CONNECTION WITH THE USE OF THE PRODUCTS OR ANY OTHER ASPECT OF THIS AGREEMENT,
INCLUDING LOST REVENUES OR PROFITS, LOSS OF BUSINESS, OR LOSS OF DATA,
REGARDLESS OF WHETHER A CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EVEN IF
THE PARTY WAS ADVISED OR HAD REASON TO KNOW OF THE POSSIBILITY THEREOF.
13.6.1 THE FOREGOING LIMITATION SHALL NOT APPLY TO
DAMAGES INCLUDED IN AN AWARD AGAINST EITHER PARTY RESULTING FROM (i) ANY CLAIMS
FOR PERSONAL INJURY OR DEATH; (ii) ANY CLAIMS BASED ON VIOLATION OF EITHER
PARTY'S INTELLECTUAL PROPERTY RIGHTS.
13.7 EXCEPT AS PROVIDED IN SECTION 13.6.1, PARTNER'S
LIABILITY TO CORILLIAN SHALL BE LIMITED TO THE ANNUAL REVENUE COMMITMENT FOR THE
YEAR IN WHICH A CAUSE OF ACTION FOR BREACH OF THIS AGREEMENT SHALL HAVE
OCCURRED.
13.8 THE PARTIES HAVE AGREED THAT THE LIMITATIONS
SPECIFIED IN THIS SECTION THIRTEEN WILL SURVIVE AND APPLY EVEN IF ANY LIMITED
REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL
PURPOSE.
14. INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS; INDEMNIFICATION.
14.1 Corillian agrees to defend, indemnify and hold
harmless Partner against any claims, liabilities, losses, damages, costs and
expenses (including reasonable attorneys' fees) arising from any claim that the
Products, as used within the scope of this Agreement, infringe copyright, patent
or other intellectual property rights of a third party.
14.2 In the case of any claim arising under this section
13, (i) Partner shall notify Corillian in writing within thirty (30) days of
receipt of written notice of any such claim, (ii) Corillian shall have control
of the defense and all related negotiations, including settlement negotiations,
and (iii) Partner shall provide Corillian with reasonable assistance,
information and authority necessary to perform the above obligations. Reasonable
out-of-pocket expenses incurred by Partner in providing such assistance will be
reimbursed as promptly as practicable by Corillian.
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14.3 If Partner's use or sublicense of any Products under
the terms of this Agreement is, or in Corillian's opinion is likely to be,
enjoined due to infringement or misappropriation claims, then Corillian may, at
its sole option and expense, either: (i) procure for Partner the right to
continue using or sublicensing such Products under the terms of this Agreement;
(ii) replace or modify such Products so that they are non-infringing and
substantially equivalent in function; or (iii) if options (i) or (ii) above
cannot be accomplished despite the reasonable efforts of Corillian, then
Corillian may both:
14.3.1 Terminate Partner's rights and Corillian's
obligations under this Agreement with respect to such Products, and
14.3.2 Refund to Partner the license fees paid by
Partner to Corillian.
14.4 Corillian shall have no obligations under this
section 14 with respect to infringement or misappropriation arising from (i)
modifications to the Products that were not authorized by Corillian, (ii)
Product specifications requested by Partner, unless approved by Corillian, (iii)
the use of the Products in combination with products not provided by Corillian,
unless Corillian has been given prior written notice of such use and has
approved it, which shall not be unreasonably withheld in accordance with Clause
2.8,, or (iv) the negligence or willful misconduct of Partner.
15. EXPORT RESTRICTIONS.
This Agreement is expressly made subject to all laws,
regulations, and orders relating to, or other restrictions on, the export of the
Products from the United States of America, which may be imposed from time to
time. Except within the Exclusive Territory and with the prior written consent
pursuant to paragraph 3.2 in the Non-Exclusive Territory, Partner may not export
or re-export the Products, including Third-Party Software, or Corillian's
Confidential Information.
16. CONFIDENTIAL INFORMATION.
16.1 Corillian and Partner agree that the Products,
including but not limited to computer programs, user manuals, technical
reference manuals, other documentation, generated output, enhancements,
modifications and further releases, together with related research and
technoPartnerl information, business strategies and business information
(collectively "Corillian's Confidential Information"), constitute valuable
proprietary products and trade secrets which require protection against
unauthorized use, reproduction, distribution or disclosure. To protect
Corillian's Confidential Information, Partner agrees to take the measures listed
below.
16.1.1 Partner agrees to protect and preserve
Corillian's Confidential Information.
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16.1.2 Partner agrees to take all reasonable
precautions to prevent any portion of Corillian's Confidential Information, in
any form or medium, from being disclosed or made available by Partner or by any
of Partner's employees or agents to any other person, firm, or corporation
except as is expressly permitted herein. In no event shall Partner take
precautions any less stringent than those employed to protect its own trade
secrets and proprietary information.
16.1.3 Partner shall limit access to Corillian's
Confidential Information to employees of Partner and consultants who have
entered into a binding written agreement with Partner to maintain the
confidentiality of Corillian's Confidential Information and who must have access
in order for Partner to utilize the Products in the manner intended by this
Agreement.
16.1.4 Partner agrees to ensure that the consultants
and others who are given access to Corillian's Confidential Information
comply with the terms of this Agreement and do not remove, copy or otherwise
misappropriate Corillian's Confidential Information or any portion thereof.
16.1.5 Partner shall promptly notify Corillian of any
instance of unauthorized use or disclosure of any portion of Corillian's
Confidential Information and shall cooperate with Corillian in any action
relating thereto.
16,1.6 Partner acknowledges that (i) the restrictions
contained in this Agreement are reasonable and necessary to protect
Corillian's proprietary interest in Corillian's Confidential Information, (ii)
remedies at law will be inadequate and any violation of these restrictions will
cause irreparable damage to Corillian not compensable in monetary damages and
(iii) Corillian will be entitled to injunctive relief against each violation.
16.1.7 Upon Corillian's request or upon termination
of this Agreement, Partner shall return Corillian's Confidential Information
in Partner's possession or control.
16.1.8 Notwithstanding the above, Partner shall
cooperate with governmental regulatory agencies as required by law. Immediately
upon becoming aware that any of Corillian's Confidential Information is being
sought by governmental agencies, Partner shall, prior to making any disclosure,
notify Corillian in writing. Conditioned upon such prior written notice, Partner
may allow such agencies full and complete access to Corillian's Confidential
Information within Partner's possession or control. Partner shall bear no
responsibility for such disclosure to such governmental agencies, but Partner
shall in any event give written notice to Corillian prior to making any such
disclosure.
16.1.9 The obligations of Partner set forth in this
section 16.1 shall survive the termination of this Agreement.
16.2 Corillian and Partner agree that certain data
relating to Partner's business, including but not limited to proprietary
information of Partner such as customer lists, customer financial data, trade
secrets and intellectual property (collectively "Partner's Confidential
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Information") constitute valuable proprietary information and trade secrets
which require protection against unauthorized use, reproduction, distribution or
disclosure. To protect Partner's Confidential Information, Corillian agrees to
take the measures listed below.
16.2.1 Corillian agrees to protect and preserve
Partner's Confidential Information.
16.2.2 Corillian agrees to take all reasonable
precautions to prevent any portion of Partner's Confidential Information, in any
form or medium, from being disclosed or made available by Corillian or by any of
Corillian's employees or agents to any other person, firm, or corporation except
as is expressly permitted in this Agreement. In no event shall Corillian take
precautions any less stringent than those employed to protect its own trade
secrets and proprietary information.
16.2.3 Corillian shall limit access to Partner's
Confidential Information to employees of Corillian and consultants who have
entered into a binding written agreement with Corillian to maintain the
confidentiality of Partner's Confidential Information and who must have access
in order for Corillian to utilize Partner's Confidential Information in the
manner intended by this Agreement.
16.2.4 Corillian agrees to ensure that the
consultants and others who are given access to the Confidential Information
comply with the terms of this Agreement and do not remove, copy or otherwise
misappropriate Partner's Confidential Information or any portion thereof.
16.2.5 Corillian shall promptly notify Partner of any
instance of unauthorized use or disclosure of any portion of Partner's
Confidential Information and shall cooperate with Partner in any action relating
thereto.
16.2.6 Corillian acknowledges that (i) the
restrictions contained in this Agreement are reasonable and necessary to protect
Partner's proprietary interest in Partner's Confidential Information, (ii)
remedies at law will be inadequate and any violation of these restrictions will
cause irreparable damages and (iii) Partner will be entitled to injunctive
relief against each violation.
16.2.7 Upon request of Partner or upon termination of
this Agreement, Corillian shall return Partners Confidential Information
in its possession or control to Partner unless such return would interfere with
Corillian's otherwise authorized use of Partner's Confidential Information.
16.2.8 Notwithstanding the above, Corillian shall
cooperate with governmental regulatory agencies as required by law.
Immediately upon becoming aware that any of Partner's Confidential Information
is being sought by governmental agencies, Corillian shall, prior to making any
disclosure, notify Partner in writing. Conditioned upon such prior written
notice, Corillian may allow such agencies full and complete access to Partner's
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Confidential Information within Corillian's possession or control. Corillian
shall bear no responsibility for such disclosure to such governmental agencies,
but Corillian shall in any event give written notice to Partner prior to making
any such disclosure.
16.2.9 The obligations of Corillian set forth in
this section 16.2 shall survive the termination of this Agreement.
17. SUBLICENSE TERMS.
17.1 Partner and its Sublicensees shall use a written
sublicense agreement for the sublicense of all Products. The sublicense
agreement shall include, at a minimum, the following terms:
17.1.1 Sublicensee will receive a nontransferable,
nonexclusive sublicense to use and modify the Products.
17.1.2 Sublicensee may copy the Products only for
archival or backup purposes.
17.1.3 Sublicensee will not disclose or make
available the Products to any person or entity other than employees, contractors
or affiliates who are obligated to keep it confidential.
17.1.4 Except as provided under the Copyright Act of
1968, Sublicensee will not reverse engineer, disassemble or decompile the
Products, or otherwise attempt to discover any source code or trade secret
related to the Products.
17.1.5 Sublicensee will not further sublicense, sell,
rent, lease, give, transfer, convey, assign or otherwise dispose of any
portion of the Products.
17.1.6 Except as authorized within the Exclusive
Territory, Sublicensee will not export the Products.
17.1.7 Sublicensee will acknowledge that it obtains
rights under a sublicense agreement only, and that no title to the Products
or related proprietary rights is transferred to Sublicensee.
17.1.8 Terms substantially similar to those set
forth in section 16.1 above which require Sublicensee to maintain the
confidentiality of Corillian's Confidential Information.
17.1.9 The Sublicensee Agreement shall not contain
any terms that impose any warranty or performance obligations on Corillian
other than the limited warranties and representations made by Corillian in this
Agreement.
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18. TERMINATION.
18.1 Corillian may, in its sole discretion, terminate
this Agreement and the license granted hereunder at any time (a) immediately if
Partner fails to meet its obligations under Section 5.2.1 or 5.2.2, (b)
immediately if Partner is more than 60 days past due on any other payment of
fees under Section 5, (c) immediately if Partner fails to achieve seventy
percent (70%) of any of the Annual Revenue Commitments required under Section
5.2 or (d) thirty (30) days after Corillian notifies Partner in writing of any
other material breach by Partner, provided such breach remains uncorrected
thirty (30) days following receipt by Partner of written notification thereof.
In the event of termination, Partner shall receive no refund of any licensee fee
or other charges paid hereunder.
18.2 Partner may terminate this Agreement upon thirty
(30) days' prior written notice if Corillian (a) is the subject of an order for
relief under Chapter VII of the Bankruptcy Code, (b) is operated by a receiver,
custodian, trustee or liquidator, (c) is liquidated or (d) thirty (30) days
after Partner notifies Corillian in writing of any other material breach by
Corillian, provided such breach remains uncorrected thirty (30) days following
receipt by Corillian of written notification thereof.. In the event of a
termination pursuant to this section 18.2, Partner may retain and continue to
sublicense the use of all Products to existing customers or or, in the
alternative, may return to Corillian all un-deployed Product licenses for full
refund.
18.3 That Partner may, in its sole discretion, at the
expiration of each year a) terminate the Agreement after ninety days (90) days
notice, or b) terminate the exclusive arrangement after ninety (90) days notice,
however continue to sell, support and distribute Corillian Products on a
non-exclusive basis for the term of the Agreement. In the event that Partner
shall exercise its rights pursuant to this paragraph, then Partner shall be
relieved of any obligation with respect to any Annual Revenue Commitments for
subsequent years.
19. ARBITRATION.
All disputes and controversies arising out of or in any way
related to this Agreement, including the exhibits, shall be submitted to
arbitration proceedings to be conducted under the Commercial Rules then
prevailing of the American Arbitration Association by a panel of three
arbitrators. Corillian and Partner shall modify the time schedules provided
under such rules and shall use their best efforts to meet deadlines such that
the arbitration is concluded within ninety (90) days following its initiation.
The decisions of the arbitrators shall be final and binding for all purposes on
Corillian and Partner and may be entered and enforced in any court of competent
jurisdiction.
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20. AUTHORITY; COMPLIANCE WITH LAW.
Corillian and Partner each represent and warrant that (i) it
has the power and authority to enter into this Agreement and has taken all
necessary corporate action to authorize its performance under this Agreement,
(ii) this Agreement, when executed and delivered, will constitute a legal, valid
and binding obligation of it, enforceable in accordance with this Agreement's
terms, (iii) no consent or authorization of, filing with, or notice to any
governmental authority is required in connection with its performance under this
Agreement, and (iv) its entering into this Agreement or performance by it
hereunder will not violate any federal, state or local licensing or other
statute, rule or regulation, or any contractual obligation of it. Corillian and
Partner each agree to comply with all applicable laws, rules and regulations in
connection with its activities under this Agreement.
21. FORCE MAJEURE.
Neither Corillian nor Partner shall be held liable for failure to
fulfill its obligations hereunder if such failure is due to a natural calamity,
act of government, or similar cause beyond the control of either Corillian or
Partner. Notwithstanding the foregoing, unless agreed to in writing by the
non-defaulting party, any delay exceeding ninety (90) days shall be grounds for
termination by the non-defaulting party if such delay is not cured within thirty
(30) days of written notice of the non-defaulting party's intent to terminate.
22. SEVERABILITY.
If any provision of this Agreement is held by a court of competent
jurisdiction to be invalid or unenforceable, that provision will be enforced to
the maximum extent permissible and the remaining provisions of this Agreement
will remain in full force and effect.
23. NOTICES.
All notices, reports, instructions, requests, and other
communications given under this Agreement shall be in writing and shall be
deemed to have been given or made (i) if by mail, when received by certified
mail, postage prepaid, return receipt requested; or (ii) if by facsimile, when
sent by facsimile to the facsimile number set forth below with evidence of
receipt by sender or (iii) if by courier, when received; provided, however, that
either party may change its address or facsimile number for notices by providing
notice to the other party of such change in the manner provided herein. Notices
shall be directed to the following addresses or facsimile numbers:
TO CORILLIAN: Corillian Corporation
0000 X.X. 000xx
Xxxxxxxxx, XX 00000
Telephone: (000) 000-0000
Facsimile: (000) 000-0000
Attention: Xxxxxx Xxxxxx
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TO PARTNER: Parkers' Edge LTD
Xxxxx 0, 00 Xxxxxx Xx.,
Xxxxxx, XXX 0000.
Telephone: x00-0-0000-0000
Facsimile: x00-0-0000-0000
Attention: Xxxxx Xxxxxx
24. GENERAL GOVERNING LAW; JURISDICTION.
This Agreement shall be interpreted, construed and enforced
under the laws of the State of Oregon without reference to its choice of law
rules. Corillian and Partner each consent to having Multnomah County, Oregon
USA, and the courts of Sydney, Australia as venues for resolution of any
disputes and controversies. .
25. GENERAL.
25.1 The failure at any time by either Corillian or
Partner to enforce, or to exercise any election under, any provision of this
Agreement will not be construed as a waiver of such provision or election, or in
any way as affecting the validity of this Agreement or any part thereof, or the
right of either Corillian or Partner thereafter to enforce, or to exercise any
election under, each and every provision of this Agreement.
25.2 The parties may not assign this Agreement, or their
rights under this Agreement, whether voluntarily, involuntarily or by operation
of law, to any other person or entity without the other party's prior written
consent, which shall not be unreasonably withheld.
25.3 Subject to paragraph 25.2, this Agreement shall be
binding in all respects on each party's successors and assigns.
25.4 A finance charge of one and one-half percent (1.5%)
per month will be assessed on all payments owed by Partner to Corillian that are
past due. All payments shall be made by wire transfer to Corillian's bank
account:
US Bank
ABA # 000000000
Corillian Corporation
Account #153691165606
25.5 No amendment of this Agreement shall be binding
unless it is in writing and signed by both Corillian and Partner.
25.6 This Agreement may be executed in counterparts, each
of which shall be deemed an original but all of which shall together constitute
one and the same Agreement.
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25.7 This Agreement does not create, and shall not be
construed to create, any joint venture or partnership between Corillian or
Partner. No officer, employee, agent, servant or independent contractor of
either Corillian or Partner shall be at any time be deemed to be an employee,
servant, agent or contractor of the other for any purpose. Corillian and Partner
are independent contractors, not employees, agents or representatives of each
other. Neither Corillian nor Partner has the right to bind the other to any
agreement except as may be specifically provided herein.
25.8 In the event of any dispute arising out of the
subject matter of this Agreement, the prevailing party shall recover, in
addition to any other damages assessed, its reasonable attorneys' fees,
arbitration and court costs incurred in arbitrating, litigating, or otherwise
settling or resolving such dispute.
25.9 This Agreement, including the exhibits, constitutes
the entire agreement between Corillian and Partner with respect to the subject
matter hereof and supersedes all prior discussions, negotiations, communications
and agreements, oral or written, relating to the subject matter hereof. Each
Exhibit is incorporated by reference. If there exists any inconsistency with
this Agreement and the Exhibits, then the terms of this Agreement shall prevail
for purposes of resolving the inconsistency.
25.10 Each party represents that it has read this
Agreement, understands its terms and conditions and agrees to be bound by
this Agreement, and that the person signing on behalf of each such party is
duly authorized to sign this Agreement on behalf of the party for which s/he
signs and to bind that party to the terms and conditions of this Agreement.
PARKERS' EDGE LTD. CORILLIAN CORPORATION
By By
--------------------------------------- -----------------------------
Xxxxx Xxxxxx, Managing Director Xxx Xxxxxxx, CEO
Date Date
------------------------------------- ---------------------------
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EXHIBIT 1
CORILLIAN CORPORATION
VOYAGER PRODUCT SCHEDULE
1. PRODUCTS
The following products, as modified for Partner's use, have been licensed to
Partner pursuant to the Agreement:
Voyager Transaction Platform
HTML Banking Application
HTML EBPP Application
OFX Application
Small Business Application
AD Manager Application
Control Center Application
Each of the foregoing is referred to as a "Component". The foregoing Components
together with any applications, scripts, templates or other software created by
Corillian in the course of performing implementation or other professional
services for Client as well as all product documentation, if any, in electronic
or hard copy formats, all related technical information, and all updates and
enhancements thereto are collectively referred to as the "Products."
2. FEATURES AND FUNCTIONS
2.1 The Voyager Transaction Processing System will have the features
and perform the functions described below:
Core transaction processing of all Application data requests
Host Mainframe Connectivity Protocol:
TCP/IP
Host Data Interface Specification:
Connection to host
2.2 The HTML Banking Application will have the features and perform
the functions described below:
User Interface Front-end:
HTML
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Banking Transactions, including:
PIN authentication
Customer account balances
Customer account history
Intrabank funds transfer
E-Mail (secure messaging)
Administration and support tools
Transaction history download
2.3 The HTML EBPP Application will have the features and perform the
functions described below:
Xxxx payment acquisition
Payee and payment management
Payment history
Xxxx presentment
2.4 The OFX Application will have the features and perform the
functions described below:
User Interface Front-end:
OFX Compliant PFM Applications
OFX Banking and Xxxx PayTransactions, including:
Sign On
Account balances
Bank inquiry
Intrabank funds transfer
Account information
Enrollment request
Financial institution profile
Services change
Xxxx payment acquisition
2.5 The Small Business Application will have the features and perform
the functions described below:
Voyager Transaction Processing System
Voyager OFX Server
Voyager Administration Tool
Voyager Support Center
Xxxx Pay Support
Online Enrollment
Account Balance & History
History Search by Check Number or Transaction Amount
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Online Transfer between accounts
PIN Change
Password Change
Quicken & Money Download
Request Stop Payment
Access Control
2.6 The Ad Manager Application will have the features and perform the
functions described below:
Campaign targeting in real time
Setup advance campaigns
Weight campaign messages
Run simultaneous campaigns
Support for data mining
Support for multiple marketing indicators
Presentation of messaging across multiple delivery
channels
2.7 The Control Center Application will have the features and perform
the functions described below:
Report Center
Xxxx Pay Reports
Unfunded Payments
Paid Payments
New Customers
Total Customers
Total Sessions
New vs. Total
Session Statistics
Total Transactions
Transactions by Group
Unsuccessful Transactions
Report Groups
Summary Status
Relationship Center
Customer Support Screens
Agent Support Cases
Agent Alert
Monitored Transactions
System Setup
Edit System Users
Add System User
Delete System Users
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View User Permissions
View Users by Permissions
Modify Permission Definitions
Add Permission Definition
User Monitor
Audit Log
Scheduled Tasks
Workflow
Agent Management
Case Management
Case Detail Report
Xxxx Pay Fees
Message Types
Case Statuses
Case Dispositions
3. ONESOURCE DATA ACQUISTION SERVICES
3.1 Corillian shall develop and maintain a data processing network of
Internet server(s) (the "Corillian Network") that offers Data Acquisition
Services (the "Services") defined by the following features and functions:
Host user sign-up process
Store username/pin
Perform real-time refresh of data at user's initiation
Acquire customer account data at select financial institutions
Store account data
Verify username/pin for user accounts at designated FI
Send requested user account data to customer
3.2 Subject to the terms and conditions of the Agreement, Partner may
resell the Services to its customers.
3.3 Corillian will offer the Services for Financial Institutions it
shall designate in its sole discretion.
3.4 In the event that a financial institution makes a written request
that Corillian cease acquiring its customers' account data, then Corillian
reserves the right to discontinue support for acquiring that financial
institution's customers' account data.
3.5 The provision of the Services shall be in accordance with the
specifications attached as Exhibit 3 to this Agreement.
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4. XXXX PAYMENT PROCESSING
The Voyager system will acquire xxxx payment instructions and forward the
electronic payment instructions to Partner's customers xxxx pay system for
processing and payment. Partner shall be responsible for implementing all
necessary interfaces to the their customer's designated xxxx payment processor.
Partner or its customers shall provide all appropriate infrastructure and
support agreements for xxxx payment.
5. XXXX PRESENTMENT PROCESSING
The Voyage system will consolidate xxxx summary information. Partner shall be
responsible for implementing all necessary interfaces to the their customer's
designated xxxx payment processor. Partner or its customers shall provide all
appropriate infrastructure and support agreements for xxxx presentment.
6. OFX SPECIFICATION AND CERTIFICATION
Corillian's Voyager OFX product has been designed to meet OFX specification
version 1.02 as distributed by the Open Financial Exchange committee. Corillian
is not responsible for any changes to the OFX specification and transaction set.
However, Corillian will make its best effort to accommodate changes to the OFX
specifications that are distributed by the OFX standards committee. Corillian
shall not be held responsible for any delays caused by any change to the OFX
specifications unless Corillian does not exercise due diligence to accommodate
such changes.
Certification testing will be conducted by Microsoft with respect to OFX support
of Money and by Intuit for support of Quicken. Corillian shall not be held
responsible for any delays or missed delivery dates by a third party unless and
to the extent Corillian has contributed to such delays or missed delivery dates.
7. PRODUCT LICENSE AND SERVICES PRICING
Unless otherwise mutually agreed to by the Parties, the pricing for the Products
and Services shall be determined in accordance with the Pricing Calculator,
attached hereto as Exhibit 5.
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EXHIBIT 2
VOYAGER PRODUCTS MAINTENANCE TERMS
1. VOYAGER PRODUCT SUPPORT TERMS
Corillian provides support only to Partner and only for the
Products. Partner is responsible for first tier support of the Products for all
its Sublicensees and is alone responsible for supporting any scripts,
modifications or enhancements to the Products made by Partner for its
Sublicensees.
Support commences on the date Partner has accepted all of the
Products, and the anniversary of this date will be the support renewal date. If
Partner enters into additional Product Schedules, the support for the additional
products will begin on the date that these Products are accepted, and the
support fees for these products may be prorated to the support renewal date for
the initial Products.
Except for pro-rated terms, a support term is one year and
will be subject to renewal at the end of the one-year term. Support is only
available for the current release or the immediately previous major release of
the Products and only for those Products located in the Territory for which
Partner has purchased software support.
Corillian retains the right to modify its support programs so
long as such modifications do not in any way decrease support provided to
Partner pursuant to the Agreement.
Corillian shall have no obligation to support: altered,
damaged, or modified Products; Products that are not the most current release or
the immediately previous major release; Product problems caused by Partner's
negligence, abuse, or misapplication, use of Products other than as specified in
the Product documentation, or other causes beyond the control of Corillian; or
Products installed on any computer hardware or operating system not supported by
Corillian.
Corillian may cease to provide the support services described
herein upon twelve months' prior written notice to Partner if Corillian
generally ceases to support the Products licensed pursuant to the Agreement.
2. REPORTING PROBLEMS AND SUPPORT CONTACTS
If Partner believes it has discovered a software malfunction
in any supported Product, Partner shall send a problem report via electronic
mail to the email address of xxxxxxx@xxxxxxxxx.xxx. Partner's report should
contain Partner's company name and the phone number and email address of the
person reporting the call; the priority level (in accordance with the
definitions provided below); the Product for which Partner is reporting a
problem; and the platform on which the Product is installed. If Partner has a
problem which it believes is too
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urgent for a response by electronic mail, or a question which would be best
answered via person-to-person conversation, Partner may call Corillian Support
Services at (000) 000-0000. If Partner is calling outside of support hours for
Partner's Product, Partner may leave voice mail for the support personnel.
Whenever possible, Partner shall report software malfunctions
via electronic mail in preference to a telephone call. To support Partner
better, Corillian requests that Partner's problem reports contain any
transcripts and logs that can easily be included in an email message. For
Priority 1 problems (as defined below), Partner may call and send an email to
ensure the fastest possible response. Corillian also requires that Partner
designate a primary and secondary contact who will be authorized support
contacts.
3. SOFTWARE SUPPORT
3.1 Corillian will promptly report to Partner all known Faults,
undocumented features, or peculiarities of a Product, either alone or in
conjunction with other Products, together with complete details of action being
taken by Corillian in respect of them.
3.2 Corillian will deliver within 7 days to Partner all changes to the
Products made to correct Faults. Each change shall be accompanied by a detailed
statement describing how the change may vary the Product functionality or
performance.
3. SUPPORT HOURS
Corillian's telephone support and other support services are
available seven days a week, twenty four hours a day. Telephone support services
are limited to Corillian Products and Third Party Software.
4. DEFINITION OF PRIORITIES
When reporting a problem, Partner shall indicate its priority
according to the following definitions:
PRIORITY 1: Critical: 1) The issue prevents an installation from
immediate production operation; or 2) The installed Product
repeatedly crashes or loses data; or 3) The installed Product
does not reliably complete transactions; or 4) The Product
cannot be installed at a current Sublicensee's site.
PRIORITY 2: High: 1) The issue prevents the Product from being
used in a production environment; or 2) The Product crashes or
loses data; or 3) The Product does not reliably complete
transactions; or 4) The Product does not recover from errors
properly; 5) The Product performance is too slow to support
the specific number of transactions.
PRIORITY 3: Medium: 1) The Product does not behave as documented;
2) The documentation is in error, is unclear, or should be
expanded; 3) The required
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documentation is missing; or 4) The issue prevents a Product
from performing as needed by the Partner or Partner's
customer.
PRIORITY 4: Low: 1) Cosmetic changes and subjective preferences;
2) A new feature is required to allow production operation; 3)
A new feature will improve the Product's functionality,
usability, reliability, performance, or supportability; or 4)
Functionality not related to the intent of the Product; or 5)
The issue should be addressed, but does not have significant
impact on the Partner or Partner's customer.
Partner is responsible for ensuring that the priority it
assigns to a problem adheres to the foregoing definitions. Corillian reserves
the right to re-prioritize a problem report that is not reasonably consistent
with these definitions. If Corillian does so, Corillian shall so advise Partner
in writing and shall cooperate with Partner to come to an agreement on level of
priority.
5. RESPONSE PROCEDURES AND SUPPORT LEVELS
Corillian's response is provided at multiple levels to best
match the need of the issues. Corillian will use the appropriate support level
to focus attention on the most critical issues first, and will cooperate with
Partner in coming to agreement on which is the appropriate level of support for
a given issue. The following are the four levels of support:
LEVEL A: Onsite support for escalated issues that cannot be
resolved remotely.
LEVEL B: Critical / Site Down issues. Response time:
30 minutes.
LEVEL C: Response time: 6 hours.
LEVEL D: E-mail support for general questions. Response time:
1 business day.
Priority 1 and Priority 2 problems shall be
assigned to Levels A or B, Priority 3 problems shall
be assigned to Levels C or D, Priority 4 problems
shall be assigned to Level D.
6. ACTION PLANNING AND COMMUNICATION
In reference to any Priority 1 and 2 problem reports,
Corillian will immediately use its best efforts to restore the system to proper
operation (if necessary) and, within five (5) days of escalation, provide an
action plan for a long term fix for the issue. The action plan will include
details on the nature of the fix and the time frame of resolution. Corillian and
Partner acknowledge that under some circumstances it may be most expedient for
Corillian's support personnel to dial in and directly access Partner's computer
facilities. Additionally, Corillian may under some circumstances make support
personnel available for on-site work at Partner's location (with Partner's
approval), at an additional then-current cost as outlined in section 2 above.
Daily review of status throughout the entire process will be available to
Partner through Corillian's normal technical support personnel.
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7. SOFTWARE UPDATES AND UPGRADES
7.1 Corillian shall provide Partner with any Updates to the Products at
no additional charge. Updates shall be furnished to Partner within thirty
(30) days of their being made generally available to any of Corillian's other
customers. Corillian will fully test each Update to ensure it complies in all
respects with the Product specifications. Updates shall mean any
modifications or revisions, other than Upgrades, to the Products or related
documentation that corrects errors, provide patches, support new releases of
the operating systems with which the software is designed to operate, improve
existing functions and performance, or provide other incidental updates and
corrections, or are identified by Corillian as mandatory change to the
Products.
7.2 Corillian shall offer Upgrades to Partner at the lowest prices
offered to any of its customers. Partner shall not be required to purchase any
Upgrade offered by Corillian. Upgrades shall mean changes or additions, other
than Updates to the Products or related documentation, including all new
releases that add new functionality, or significantly improve performance by
changes in system design or coding such as, by way of illustration and not
limitation, changes or additions to the Products and related documentation that
(1) have a value and utility separate from the use of the Products or
documentation; (2) as a practical matter, could be priced and offered separately
from the Products or documentation; and (3) are not made available to any of
Corillian's customers without separate charge.
7.3 Partner shall not be obliged to adopt any new version of a Product,
however Corillian shall only be obligated to support and maintain the most
current and one (1) previous version of the Poftware unless otherwise agreed by
Corillian.
7. ADDITIONAL SUPPORT
Corillian reserves the right to assess a fee of two hundred dollars ($200) per
hour (with a one-hour minimum) for Client's requests for support for
non-Corillian Products or for support that it is determined results from
scripts, modifications or enhancements to the Products made by Partner for a
Sublicesee.
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EXHIBIT 3
DATA ACQUISITION SPECIFICATIONS
1. ACQUISITION AND DATA EXCHANGE
Corillian must acquire financial data nightly for all users.
Balances and transactions that appear on a financial institution's Web site
before 5:00pm in time zone of most western states served by Web site must be
included in that night's data (example: Xxxxx Fargo's Web site serves states in
Pacific, Mountain, and Central time zones. Balances and transactions appearing
on Xxxxx' Web site until 5:00pm PST are included).
The total time taken to acquire all data combined with the time taken to
transmit that data to Customers must fit within the time window of 5pm - 4am
PST. All acquired data shall be transferred to Customers by 4:00am PST.
Corillian is not responsible for data acquisition delays or failures caused by
the unavailability of a target Web site, incorrect pin or user names provided to
Corillian, accounts that have been disabled by the financial institution or any
other cause not within the reasonable control of Corillian. Corillian is
responsible for all other "Acquisition Failures" (defined below) such as target
Web site changes or unique user characteristics. An "Acquisition Failure" is
defined for purposes of this Agreement as the inability to obtain either
balances or recent transactions for a given user. The metrics for Acquisition
Failure and recovery are divided into two groups:
LEVEL 1 (TOP 20 FI'S ACCORDING TO NUMBER OF USERS SIGNED UP)
Acquisition occurs for every user's account that is signed up with no
more than 0.5% failure rate per day. Failure recovery rate must adhere
to the following chart:
- IF BETWEEN 100% AND 40% FAILURE - must get to < =40% failure in
24hrs, < =10% in 48hrs, < =0.5% in 72hrs
- IF < =40% FAILURE - < =10% failure in 24hrs, < =0.5% in 48hrs
- IF < =10% FAILURE - < =0.5% failure in 24hrs
LEVEL 2 (FI'S NOT IN TOP 20 ACCORDING TO NUMBER OF USERS SIGNED UP)
Acquisition occurs for every user's account that is signed up with no
more than 2% failure rate per day. Failure recovery rate must adhere to
the following chart:
- IF BETWEEN 100% AND 60% FAILURE - must get to < =60% failure in
24hrs, < =25% in 48hrs, < =10% in 72hrs, < =2% in 96hrs
- IF < =60% FAILURE - < =25% failure in 24hrs, < =10% in 48hrs, < =2%
in 72hrs
- IF < =25% FAILURE - < =10% failure in 48hrs, < =2% in 48hrs
- IF < =10% FAILURE - < =2% failure in 24hrs
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2. SCHEDULED MAINTENANCE
Corillian shall notify Partner in advance of any scheduled service (network,
server, content, data) maintenance. As a general rule, Corillian shall notify
client of weekly/monthly windows it keeps open for periodic maintenance work.
If the maintenance goes beyond the ETA, Corillian shall send periodic updates
with new ETAs. Corillian shall also notify Partner when such maintenance has
been completed.
3. UNSCHEDULED MAINTENANCE
For emergency situations, Corillian shall make all commercially practicable
efforts to notify Partner prior to commencing service-impacting maintenance, but
Partner acknowledges that this is not always realistic or efficient.
For unscheduled maintenance less than 5 minutes in duration that does not make
the entire service inaccessible, Corillian shall notify Partner of such as part
of its monthly reporting.
For unscheduled maintenance greater than 5 minutes, Corillian shall notify (PM
or the alias) within 60 minutes after the fact. Client needs a simple
description of the problem and the steps taken to correct.
Additionally, if Corillian has more than three 5-minute outages or one 30-minute
outage within a 24-hour period, they shall make every effort notify Partner
during that same 24-hour period for the purpose of explaining such outages.
4. OVERALL UPTIME/DOWNTIME
Downtime will be measured as two aspects:
- Service degradation - some portions of the service are inaccessible,
or access to the service is sporadic.
- Service outage - the entire service is inaccessible.
Corillian will strive for zero service degradation each month outside of
published maintenance windows and zero service outages at all times.
Corillian will undertake all commercially reasonable steps to meet the following
service level performance each month:
- Less than 1 hour total in the "service outage" state.
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- Less than 3 hours total in the "service degradation" state
(exclusive of service outages) outside of the published maintenance
window.
- Less than 10 hours total in the "service degradation" state
irrespective of the maintenance window.
- Less than 30 consecutive minutes in the "service degradation" state
during our defined peak times.
- 100% notification of all maintenance as defined above.
5. ESCALATION
Corillian will provide a method of 24x7x365 notification that includes; Email
alias/name and/or suitable web-based problem notification resource, phone and/or
pager number of appropriate operations resources.
Partner will wait 30 minutes for "service degradation" level issues to be
resolved before Client utilizes this notification path so that Corillian can
efficiently utilize the maintenance notification process defined above. For
service outages, Partner may contact Corillian after 5 minutes.
Partner will utilize email or its alternative as the primary means for
notification of service-impacting issues. However, if Partner perceives a
service outage situation or if Partner doesn't get a suitable response to its
email inquiry, Partner may call or page.
Corillian shall contact the Partner "Alias" provided to Corillian from time to
time for communication of scheduled and unscheduled maintenance, and the
assigned Partner Program Manager for monthly Corillian reporting and other
issues.
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EXHIBIT 4
CORILLIAN CORPORATION
Voyager Source Code Escrow Agreement
Effective Date: January 22, 2000 CORILLIAN CORPORATION
Parkers' Edge Ltd. ("Client") Corillian Corporation ("Corillian")
Xxxxx 0 0000 XX Xxxxxx Xxxx., Xxxxx 000
00 Xxxxxx Xxxxxx Xxxxxxxxx, Xxxxxx 00000
Xxxxxxxx, XX (000) 000-0000
FAX (000) 000-0000
Corillian, by its signature indicating acceptance hereof,
grants to Client a Voyager Source Code Escrow Account ("Account") with Datasafe,
Inc. ("Escrow Agent") as agreed to herein. Corillian and Client have entered
into a Voyager License Agreement pursuant to which Corillian will grant to
Client during the term of said Agreement a non-exclusive, non-transferable
License to use a production copy of the Voyager Products named on the Voyager
Product Schedule(s) (such products collectively referred to herein as the
"Products.")
STANDARD TERMS AND CONDITIONS
1. Escrow Material
The term "Escrow Material" as used in this Agreement means (i)
the source code of all of the Products, in such form that will allow Client to
build and compile usable object code, (ii) any and all updates, modifications,
revisions, and enhancements to be delivered pursuant to the Voyager License
Agreement, and (iii) any and all documentation developed by Corillian or in its
possession pertaining to the applicable source code.
2. Additions to Escrow Material
If Corillian develops updates, modifications, revisions or
enhancements of the Products which are to be delivered by Corillian to Client
pursuant to the Voyager License Agreement, then the related source code shall
constitute additional Escrow Material. Within ten (10) business days after the
release of such additional Escrow Material, Corillian shall give written notice
thereof to Client, describing in detail such additional Escrow Material.
Such additional Escrow Material shall be deposited with Escrow Agent as provided
in Section 4 below.
3. Inspection
Corillian shall permit Client to inspect and to determine the
completeness of the Escrow Material before it is deposited into escrow. Client's
inspection of the Escrow Material shall take place at Corillian's main office
located in Beaverton, Oregon. Such inspection shall
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include a "build" of the object code of the Product software. After such
inspection, Corillian shall seal the Escrow Material in a labeled container and
deliver it for deposit into escrow as provided in Section 4.
4. Deposit
Within ten (10) days after the release of any applicable
Product, Corillian shall deposit the relevant Escrow Material with Escrow Agent.
Escrow Agent shall issue to Corillian a receipt for the Escrow Material upon its
delivery to Escrow Agent.
5. Storage
Escrow Agent will accept the deposit of Escrow Material and
will preserve and protect the Escrow Material at Escrow Agent's offices
designated in Section 13. Escrow Agent shall prohibit any person (including
employees of Corillian) from gaining access to the Escrow Material except (a) as
provided by the terms of this Agreement, or (b) as otherwise directed by court
order.
6. Responsibilities
In performing its duties under this Agreement, Escrow Agent is
authorized to conclusively rely upon any statement, consent, agreement, or other
instrument not only as to its due execution, its validity, and the effectiveness
of its provisions, but also as to the truth and accuracy of any information
contained therein, which Escrow Agent shall in good faith believe to be genuine
or to have been presented or signed by a proper person or persons. Escrow Agent
shall not be responsible or liable for any promise, representation, agreement,
condition, or stipulation not set forth in this Agreement; for the sufficiency,
correctness, genuineness, or validity of any instruments or documents deposited
with Escrow Agent; for the form of execution thereof or the identity, authority,
or rights of any person executing the same; for the performance of or compliance
with the terms or conditions of any such instruments; for the maintenance of any
property covered by this Agreement, including, but not limited to, payment of
taxes, assessments, upkeep charges, or repair bills; for the sufficiency or
priority of any security or the value or title of any property; for any loss
which may occur by reason of forgeries, false representations, or the exercise
of Escrow Agent's judgment in any particular manner; or for any other reason
except negligence or intentional misconduct.
7. Right to Escrow Material; Use of Escrow Material
Client shall be entitled to receive the Escrow Material upon
or after the occurrence of any of the following events ("Events of Default"):
7.1 The making of an assignment for the benefit of creditors by
Corillian (i.e., the transfer of all or substantially all of Corillian's
property to another person in trust to collect any money owing to Corillian, to
sell property, to distribute the proceeds to Corillian's creditors, and to
return the surplus, if any, to Corillian);
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7.2 The determination by a court of competent jurisdiction or an
arbitrator that Corillian is bankrupt, or (i) an admission by Corillian that it
is bankrupt, or (ii) Corillian applying for or consenting to the appointment of,
or the taking of possession by a receiver, custodian, trustee, or liquidator of
itself or all or the substantial part of its property, or (iii) an order for
relief is entered adjudicating Corillian as a bankrupt under Chapter 7 of the
Federal Bankruptcy Code;
7.3 The sale of Corillian or a merger in which Corillian is not the
surviving party if the acquiring or surviving party in such sale or merger does
not assume Corillian's rights and duties under the Voyager License Agreement;
7.4 The liquidation of Corillian or Corillian's failure to continue in
its current business; or
7.5 Corillian's failure to correct defects in the Voyager Product
software or to otherwise support or enhance the software pursuant to the
obligations imposed on it pursuant to the Voyager Product Maintenance Terms..
8. Procedure
8.1 DEMAND. Subject to paragraph 8.2, Escrow Agent shall hold the
Escrow Material until such time as it shall receive an affidavit signed by an
officer of Client under penalty of perjury ("Client's Affidavit") stating that:
(i) one of the events described in Section 7 has occurred entitling Client to
receive the Escrow Material; and (ii) Client has delivered a copy of Client's
Affidavit and any accompanying documents to Corillian in accordance with Section
13. Upon receipt of Client's Affidavit, Escrow Agent shall, within three
business (3) days of such receipt, provide Corillian with a copy of Client's
Affidavit.
8.2 OBJECTION. Escrow Agent shall deliver the Escrow Material to Client
or as otherwise directed in Client's Affidavit ten (10) business days following
the date on which Client delivers Client's Affidavit under paragraph 8.1, unless
within such time period Escrow Agent receives a reasonable written objection
from Corillian in the form of an affidavit signed by an officer of Corillian
under penalty of perjury ("Corillian's Affidavit") that: (i) specifically denies
the statements made by Client in Client's Affidavit and describes the basis for
such denial; (ii) is accompanied by proof that a copy of Corillian's Affidavit
was delivered to Client in accordance with Section 13; and (iii) states that
Corillian will submit to arbitration in accordance with paragraph 8.3 and will
abide by any final order or decision rendered by the arbitrators in such
arbitration. If Corillian's Affidavit is timely and in appropriate form when
received, then Escrow Agent shall not deliver the Escrow Material until it
receives (a) a written, notarized agreement between Corillian and Client
authorizing such delivery, (b) any court order determining that Client is
entitled to delivery of the Escrow Material under this Agreement, or (c) a final
order or decision by the arbitrators under paragraph 8.3. Escrow Agent shall
deliver the Escrow Material in accordance with the directions in the written
agreement, court order, or arbitrators' order or decision described in (a)
through (c) above.
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8.3 ARBITRATION. Upon receipt of Corillian's Affidavit, Corillian and
Client shall submit the issue to arbitration proceedings in Portland, Oregon,
which proceedings shall be conducted under the commercial rules then prevailing
of the American Arbitration Association by a panel of three (3) arbitrators.
Corillian and Client shall modify the time schedules provided under such rules
and shall use their best efforts to meet deadlines such that the arbitration is
concluded within ninety (90) days following its initiation. The sole issues for
arbitration shall be whether Client is entitled to receive the Escrow Material
under Section 7 including, without limitation, issues related to the Voyager
License Agreement necessary to determine whether Client is entitled to the
Escrow Material under Section 7.5, and the award of costs and fees described
below. If the arbitrators determine that the Client is entitled to receive the
Escrow Material under Section 7, the arbitrators shall order Escrow Agent to
release the Escrow Material to Client. The prevailing party in the arbitration
proceedings shall be awarded reasonable attorneys' fees, expert and non-expert
witness costs and expenses, and all other costs and expenses incurred directly
or indirectly in connection with the proceedings, including, but not limited to,
any fees and expenses incurred by Escrow Agent, notwithstanding any other
provision of this Agreement. The decisions of the arbitrators shall be final and
binding for all purposes on Corillian, Client, and Escrow Agent and may be
entered and enforced in any court of competent jurisdiction.
8.4 EQUITABLE RELIEF. Both Corillian and Client acknowledge that
important issues are at stake related to Corillian and Client's rights to the
Escrow Material under Section 7. Therefore, both Corillian and Client shall be
entitled, at their discretion, to seek court relief, including, but not limited
to, preliminary injunctive, emergency, specific performance, and other equitable
relief without proof of monetary damages. Corillian and Client's agreement to
submit to arbitration under paragraph 8.3 shall not preclude Corillian or Client
from seeking such relief pending the outcome of arbitration. Client shall not
disclose any Escrow Material obtained through judicial relief under this
paragraph to any person other than employees, agents, contractors, and
affiliates of Client who need to know and are obligated to keep the Escrow
Material confidential, and shall use the Escrow Material only as authorized
under Section 9 or under the Voyager License Agreement. Client shall return the
Escrow Material and all copies of the Escrow Material to Escrow Agent if so
directed by the final order or decision of the arbitrators under paragraph 8.3.
9. Use
Client may use the Escrow Material provided under this
Agreement solely to maintain and support the Products, modify, enhance, and
upgrade the Products for license it has purchased from Corillian. Client will
not, under any circumstances, sell, disclose, assign, transfer or convey in any
manner, or dispose of the Escrow Material or any portion of the Escrow Material.
10. Reliance
Escrow Agent may conclusively rely upon and shall be
protected, indemnified, and held harmless by Client and Corillian, jointly and
severally, in acting upon the written
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(which shall include instructions given by telecopier or other
telecommunications device) instructions of any officer of either Corillian or
Client or of counsel to either of them with respect to any matter relating to
its actions as Escrow Agent under this Agreement. The Escrow Agent shall comply
with any such instructions, notwithstanding any demand or notice to the contrary
from any person, and is relieved from liability for doing so.
11. Indemnification
Client and Corillian, jointly and severally, covenant and
agree to indemnify Escrow Agent and hold it harmless (without prejudice to a
determination between Client and Corillian as to which party shall bear the
ultimate responsiblity) against any loss, liability, or expense arising out of
or in connection with its performance of its duties under this Agreement,
including, but not limited to, legal and other fees and expenses and including
specifically, but without limitation, any legal or other expenses with respect
to any action for interpleader by Escrow Agent, except that Escrow Agent shall
not be indemnified against any such loss, liability, or expense arising out of
its negligence or intentional misconduct. Escrow Agent shall be under no
obligation to institute or defend any action, suit, or legal proceeding in
connection with this Agreement, unless first indemnified and held harmless to
its satisfaction in accordance with the foregoing.
12. Term of Agreement; Termination
The term of this Agreement and the Account granted hereunder
shall commence upon acceptance of this Agreement by Corillian from the Effective
Date above and shall continue in effect until Corillian and Client shall both
notify Escrow Agent by notarized certificate, signed by an officer of both
Corillian and Client, that Corillian no longer has any obligations to Client
requiring the deposit of the Escrow Material in escrow, whereupon Escrow Agent
shall destroy the Escrow Material and provide acknowledgment thereof to
Corillian.
13. Notices
All notices, reports, instructions, requests, and other
communications given under this Agreement shall be in writing and shall be
deemed to have been given or made (i) if by mail, when received by certified
mail, postage prepaid, return receipt requested; or (ii) if by facsimile, when
sent by facsimile to the facsimile number set forth below with evidence of
receipt by sender or (iii) if by courier, when received; provided, however, that
either party may change its address or facsimile number for notices by providing
notice to the other party or such change in the manner provided herein. Notices
shall be directed to the following addresses or facsimile numbers:
TO ESCROW AGENT: Datasafe, Inc.
X.X. Xxx 00000
Xxxxxx, XX 00000-0000
Telephone: (000) 000-0000
Facsimile: (000) 000-0000
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TO CORILLIAN: Corillian Corporation
0000 X.X. Xxxxxx Xxxx., Xxxxx 000
Xxxxxxxxx, XX 00000
Telephone: (000) 000-0000
Facsimile: (000) 000-0000
Attention: Xxxxxx Xxxxxx
TO CLIENT: Parkers' Edge LTD
Xxxxx 0, 00 Xxxxxx Xx.,
Xxxxxx, XXX 0000.
Telephone: x00-0-0000-0000
Facsimile: x00-0-0000-0000
Attention: Xxxxx Xxxxxx
14. Duties of Escrow Agent
Escrow Agent shall have no duties or obligations except those
expressly set forth in this Agreement, and no implied duties or obligations
shall be read into this Agreement against Escrow Agent. Escrow Agent shall have
no responsibilities or liability to any of the parties or their successors for
any action taken by it in good faith upon receipt of any instrument or other
writing believed by it to be genuine and to be properly signed or presented. In
case any property deposited under this Agreement shall be attached, garnished,
or levied upon pursuant to an order of court or other authority having
jurisdiction, or the delivery thereof shall be stayed or enjoined by an order of
court, or any other order, judgment, or decree shall be made or entered by any
court affecting such property or any part thereof (unless such order, judgment,
or decree has been stayed, pending appeal), Escrow Agent shall obey and comply
with all final writs, orders, judgments, or decrees so entered or issued by any
court, without the necessity of inquiry whether such court had jurisdiction;
and, in case such Escrow Agent obeys or complies with any such writ, order,
judgment, or decree, it shall be held harmless and indemnified by Client by
reason of such compliance. Upon receipt of notice of an order, writ, judgment,
or decree, Escrow Agent will transmit copies of said writ and other process or
pleading received to all parties, and shall not comply with any writ, order,
judgment, or decree until seven (7) days following delivery of such copies to
all parties if permitted under such document.
15. Expenses
Corillian and Client shall each pay one-half of the fees and
expenses to Escrow Agent directly in accordance with Escrow Agent's fee
schedule. The Escrow Agent's fees and expenses will be paid annually in advance.
Any costs incurred by the Escrow Agent will be billed at the end of the month in
which they are incurred.
16. Taxes
Corillian and Client shall each be responsible for one-half of
any federal, state, excise, and local government fees, assessments, charges, and
taxes connected with this Agreement.
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17. Withdrawal of Escrow Agent
Escrow Agent may resign on sixty (60) days written notice to
each of the parties. Thereafter, upon payment of all fees and costs earned or
incurred by Escrow Agent in connection with this Agreement, Escrow Agent shall
deliver the Escrow Material to a successor escrow agent named by Corillian and
Client or, if none, to the party named in written instructions from Corillian
and Client. If a successor escrow agent has not been appointed and has not
accepted appointment by the end of such sixty (60) day period, Corillian or
Client may apply to a court of competent jurisdiction for the appointment of a
successor escrow agent and the reasonable costs, expenses, and attorneys' fees
of Escrow Agent that are incurred in connection with such a proceeding shall be
paid equally by Corillian and Client.
18. Severability
If any of the terms, conditions, or provisions of this
Agreement shall be held invalid, illegal, or unenforceable, then,
notwithstanding, this Agreement shall remain in full force and effect and the
legality, validity, and enforceability of the remaining terms, conditions, or
provisions shall not be affected.
19. Successors and Assigns
This Agreement shall inure to the benefit of, and shall be
binding upon, the permitted successors and assigns of the parties.
20. Headings
The headings of the sections and paragraphs of this Agreement
are solely for convenience of reference and are not part of and are not intended
to define, govern, limit, or aid in the construction of this Agreement.
21. Waiver
No failure or delay on the part of any party in exercising any
right, power, or remedy under this Agreement may be, or may be deemed to be, a
waiver thereof; nor may any single or partial exercise of any right, power, or
remedy preclude any other further exercise of any right, power or remedy.
22. Implementation
Each of the parties shall, at the request of the other party,
deliver to the requesting party all further documents or other assurances as may
reasonably be necessary or desirable in connection with this Agreement.
23. Attorneys' Fees
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In the event of any dispute arising out of the subject matter
of this Agreement, the prevailing party shall recover, in addition to any other
damages assessed, its reasonable attorneys' fees and court costs incurred in
arbitrating, litigating, or otherwise settling or resolving such dispute.
24. Governing Law
The validity, construction and performance of this Agreement
shall be governed by the laws of the State of Oregon and the exclusive venue for
the resolution of any dispute arising with respect to this Agreement shall be
the state or federal courts in Oregon. This Agreement shall be interpreted,
construed, and enforced in all respects in accordance with the laws of the State
of Oregon without reference to its choice of law rules, except to the extent the
same are preempted by the laws of the United States of America.
25. Entire Agreement
This Agreement constitutes the entire agreement of the parties
on the subject matter of this Agreement and no amendment, modification, or
addition hereto shall have effect or be binding unless in writing and executed
by all of the parties. This Agreement may be executed in any number of
counterparts, each of which shall be deemed to be one and the same instrument.
UNDERSTOOD AND ACCEPTED:
CLIENT: CORILLIAN:
PARKERS' EDGE CORILLIAN CORPORATION
DATE: DATE:
-------------------------------- ----------------------------
BY: BY:
---------------------------------- -----------------------------
Xxxxx Xxxxxx, Managing Director Xxxx Xxxxxx, President
ESCROW AGENT:
DATASAFE, INC.
DATE:
--------------------------------
BY:
----------------------------------
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EXHIBIT 5
VOYAGER PRODUCTS PRICING SCHEDULE
---------------------
VOYAGER QUOTE CALCULATOR
PER ACCT OUTRIGHT
--------------------------------------------------------
ON-LINE ACCTS 100,000 [*] [*]
-------------------
VOYAGER (INC FIRST 15,000 ACCTS AND CONTROL CENTER) 1 [*] [*]
-------------------
BACKUP SERVERS (SEPARATE LOCATION) 1 [*] [*]
-------------------
RETAIL BANKING 1 [*] [*]
-------------------
OFX PUBLISHING 1 [*] [*]
-------------------
BUSINESS BANKING 1 [*] [*]
-------------------
RETAIL MARKETING 1 [*] [*]
-------------------
EBPP 1 [*] [*]
------------------------------------------------------------------------------------------------------------
OUTRIGHT SALE TOTAL [*] [*]
OR 2 YEAR LEASE (PM) [*] [*]
OR 3 YEAR LEASE (PM) [*] [*]
OR 5 YEAR LEASE (PM) [*] [*]
MAINTENANCE @ [*] PA [*] [*]
-------------------
HOSTING @ [*] PA 1 [*] [*]
-------------------
IMPLEMENTATION @ [*] [*] [*]
============================================================================================================
GRAND TOTAL (YEAR ONE) [*] [*]
-------------------------------------
-------------------------------------------------------------------------------
PRICE BANDS
15,001- 25,001- 50,001- 100,001- 200,001- 500,001- 1,000,001-
25,000 50,000 100,000 200,000 500,000 1,000,000 5,000,000
------------------------------------------------------------------------------
ON-LINE ACCTS [*] [*] [*] [*] [*] [*] [*]
VOYAGER (INC FIRST 15,000 ACCTS AND CONTROL CENTER) [*]
BACKUP SERVERS (SEPARATE LOCATION) [*]
RETAIL BANKING [*]
OFX PUBLISHING [*]
BUSINESS BANKING [*]
RETAIL MARKETING [*]
EBPP [*]
----------------------------------------------------
OUTRIGHT SALE TOTAL ACCTS REVENUE
OR 2 YEAR LEASE (PM) [*] [*]
OR 3 YEAR LEASE (PM) [*] [*]
OR 5 YEAR LEASE (PM) [*] [*]
MAINTENANCE @ [*] PA [*] [*]
HOSTING @ [*] PA
IMPLEMENTATION @ [*] [*] [*]
====================================================
GRAND TOTAL (YEAR ONE) [*] [*]
[*] [*]
* Portion has been omitted pursuant to a confidential treatment request and
filed separately with the Securities and Exchange Commission.
ONESOURCE QUOTE CALCULATOR
REGISTERED USERS PER ACCT FEE (PM) TOTAL REVENUE
-----------------------------------------------------------------------
2 YEAR TERM [*] [*] [*] [*]
OR 3 YEAR TERM (@ [*] DISCOUNT) [*] [*] [*]
OR 5 YEAR TERM (@ [*] DISCOUNT) [*] [*] [*]
----------------------------------------------------------------------------------------------------------------
SETUP (ONE-TIME, [*] OF YEAR ONE FEES) [*] [*]
========================================= ------------------------------
PRICE BANDS
25,001- 50,001- 100,001- 200,001- 500,001- 1,000,001-
1-25,000 50,000 100,000 200,000 500,000 1,000,000 5,000,000
------------------------------------------------------------------------
2 YEAR TERM [*] [*] [*] [*] [*] [*] [*]
OR 3 YEAR TERM (@ [*] DISCOUNT)
OR 5 YEAR TERM (@ [*] DISCOUNT)
-----------------------------------------
SETUP (ONE-TIME, [*] OF YEAR ONE FEES)
=========================================
Notes
1. Minimum setup fee = [*]
2. Use Voyager calculator if that software is required
*Portion has been omitted pursuant to a request for confidential treatment and
filed separately with the Comission.
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ONESOURCE QUOTE CALCULATOR
PLEASE INSERT VARIABLE IN YELLOW CELL ONLY
REGISTERED USERS PER ACCT FEE (PM) TOTAL REVENUE
-----------------------------------------------------------
2 YEAR TERM [*] [*] [*] [*]
-------------------
OR 3 YEAR TERM (@ [*]% DISCOUNT) [*] [*] [*]
OR 5 YEAR TERM (@ [*]% DISCOUNT) [*] [*] [*]
-----------------------------------------------------------------------------------------------------------------------
SETUP (ONE-TIME, [*] OF YEAR ONE FEES) [*] [*]
========================================================== ----------------------
-----------------------------------------------------------------------
PRICE BANDS
25,001- 50,001- 100,001- 200,001- 500,001- 1,000,001-
1-25,000 50,000 100,000 200,000 500,000 1,000,000 5,000,000
-----------------------------------------------------------------------
2 YEAR TERM [*] [*] [*] [*] [*] [*] [*]
---------------------------------------------------------------------
OR 3 YEAR TERM (@ [*]% DISCOUNT)
OR 5 YEAR TERM (@ [*]% DISCOUNT)
----------------------------------------------------------
SETUP (ONE-TIME, [*] OF YEAR ONE FEES)
==========================================================
Notes
1. Minimum setup fee = [*]
2. Use Voyager calculator if that software is required
*Portion has been omitted pursuant to a request for confidential treatment and
filed separately with the Comission.