Contax Holding Co Sample Contracts

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NOVEMBER 30, 2004 CONTENTS
Contax Holding CO • August 12th, 2005 • American depositary receipts
CONTAX PARTICIPAÇÕES S.A. AND THE BANK OF NEW YORK
Deposit Agreement • July 22nd, 2005 • Contax Holding CO • New York
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Deposit Agreement • August 11th, 2005 • Contax Holding CO • American depositary receipts • New York
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Deposit Agreement • June 29th, 2006 • Contax Holding Co • American depositary receipts • New York
AMENDMENT DO CONTACT CENTER SERVICES AGREEMENT, IDENTIFIED AS CN 0988/04
Contact Center Services Agreement • June 29th, 2007 • Contax Holding Co • American depositary receipts
MEMORANDUM OF AGREEMENT
Memorandum of Agreement • June 27th, 2011 • Contax Holding Co • Services-employment agencies

Through this act under private signature, on the one hand TELEMAR NORTE LESTE S/A with corporate headquarters in the city of Rio de Janeiro, State of Rio de Janeiro at Rua General Polidoro No. 99, Botafogo, CEP 22280-001, registered under CNPJ/MF No. 33.000.118/0001-79; TNL PCS S.A. with corporate headquarters in the city of Rio de Janeiro, State of Rio de Janeiro at Rua Jangadeiros no. 48, Ipanema, CEP 22420-010, registered under CNPJ/MF no. 04.164.616/0001-59; BRASIL TELECOM S/A with corporate headquarters in the city of Rio de Janeiro, State of Rio de Janeiro at Rua General Polidoro no. 99, 5th floor, Botafogo, CEP 22.280-001, registered under CNPJ/MF no. 76.535.764/0001-43;14 BRASIL TELECOM CELULAR S/A with corporate headquarters in the city of Brasília (DF) at SIA Sul, ASP, Lote "D", Bloco "B" – Ground floor registered under CNPJ/MF no. 05.423.963/0001-11, herein simply designated as "Oi" and represented in the form of its Articles of Incorporation/By-laws. and on the other hand,

AMENDMENT TO THE CONTACT CENTER SERVICE AGREEMENT, IDENTIFIED AS CN 0988/04
Contax Holding Co • June 30th, 2009 • Services-employment agencies
6th AMENDMENT TO THE SERVICES AGREEMENT AMONG TELEMAR NORTE LESTE S.A., TNL PCS S.A., TELEMAR INTERNET LTDA. AND TNL CONTAX S.A. THE PARTIES
Services Agreement • June 29th, 2010 • Contax Holding Co • Services-employment agencies

TELEMAR NORTE LESTE S.A., a corporation with registered offices at Rua General Polidoro, nº99, Zip Code: 22280-001, in the city and State of Rio de Janeiro, enrolled under the Corporate Taxpayer´s ID (CNPJ/MF) number 33.000.118/0001-59, represented as per its by-laws, hereinafter referred to as “TELEMAR”;

AMENDMENT TO CONTACT CENTER SERVICE AGREEMENT, IDENTIFIED AS CN 0988/04
Contact Center Service Agreement • June 29th, 2007 • Contax Holding Co • American depositary receipts
AMENDMENT TO THE CONTACT CENTER SERVICE AGREEMENT, IDENTIFIED AS CN 0988/04
Contax Holding Co • June 29th, 2007 • American depositary receipts
7th AMENDMENT TO THE SERVICES AGREEMENT AMONG TELEMAR NORTE LESTE S.A., TNL PCS S.A., TELEMAR INTERNET LTDA. AND TNL CONTAX S.A.
Services Agreement • June 29th, 2010 • Contax Holding Co • Services-employment agencies

TELEMAR NORTE LESTE S.A., a corporation with registered offices at Rua General Polidoro, nº99, Zip Code: 22280-001, in the city and State of Rio de Janeiro, enrolled under the Corporate Taxpayer´s ID (CNPJ/MF) number 33.000.118/0001-59, represented as per its by-laws, hereinafter referred to as “TELEMAR”;

AMENDMENT TO THE CONTACT CENTER SERVICE AGREEMENT, IDENTIFIED AS CN 0988/04 THE PARTIES CONTRACTOR:
Contax Holding Co • June 30th, 2009 • Services-employment agencies

ORBITALL SERVIÇOS E PROCESSAMENTO DE INFORMAÇÕES COMERCIAIS S.A., a corporation with registered offices at Rua Manoel Coelho, nº 600 – 1º piso, in the city of São Caetano do Sul, State of São Paulo, enrolled with the Financial Ministry under CNPJ number 00.006.878/0001-34.

3 AMENDMENT TO AGREEMENT BETWEEN AND AMONG TNL PCS S/A, TELEMAR NORTE LESTE S/A AND TNL CONTAX S/A.
Agreement • June 29th, 2007 • Contax Holding Co • American depositary receipts
AMENDMENT TO THE CONTACT CENTER SERVICE AGREEMENT, IDENTIFIED AS CN 0988/04
Contax Holding Co • June 30th, 2009 • Services-employment agencies
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