When Work is To be Done. All Work will be carried out during the Agent's normal working hours unless otherwise specified in the Schedule. No priority is given to the Operator in respect of Work. Any costs incurred as a result of the Operator's failure to keep to an appointment in respect of Work, or to deliver the Vehicle to the point of Work, or as a result of a request that the Work be done urgently, are not covered by the Agreement and shall be a direct charge by the Agent to the Operator. In the event that the Company should pay those costs, the Operator shall reimburse the Company immediately.
When Work is To be Done. All Work will be carried out during normal working hours on working days unless otherwise agreed with the Company or the Agent. Neither the Company nor the Agent is required to give any priority to the Operator in respect of any Work or to undertake any Work outside of normal working hours or on a non-working day but if the Company or the Agent does agree at the Operator’s request to undertake any Work on an urgent basis or outside normal working hours or on a non-working day, then the Company or the Agent may charge, and the Operator must pay, an additional fee based on the Company’s or the Agent’s usual surcharge for such Work.
