Updates and Support. The Subscription includes Software updates, access to online support resources, and Basic or Premium support as described in the Laserfiche Software Assurance Plan (“LSAP”) during the term of the Subscription.
Updates and Support. This License shall entitle you to version updates of the Software for the period of twelve months from the date of your purchase. For the purpose of this License, an “update” of the Software is defined as that which adds minor functionality enhancements or any bug fix to the current version (and may be identified by the change of the revision to the right of the decimal point, i.e. 2.1 to 2.2) and an “upgrade” is a major release of the Software and is defined as that which incorporates major new features or enhancement that increase the core functionality of the Software (and may be identified by the change of the revision to the left of the decimal point, i.e. 2.X to 3.X). Whether a version release is an update or an upgrade is determined by Vanilla Components in its sole discretion. This License shall entitle you to complimentary technical support of the Software via email for twelve months from the date of your purchase. This technical support is subject to a limit of 30 support hours, provided and logged by Vanilla Components support agents. The support hours are non- transferable, non-refundable, and do not carry over to other license purchases or subscription renewals if not used within twelve months of the original purchase. This technical support shall not include support related to hardware of any kind, including without limitation servers that you use to deploy the Software or clients that users use to access your implementation of the software.
Updates and Support. Coinbase may elect to provide Client with support or modifications for the Developer’s Tools, in its sole discretion, and may terminate such support at any time without notice. Coinbase may change, suspend, or discontinue any aspect of the Developer’s Tools at any time, including the availability of any Developer’s Tools. Appendix 1 to the Coinbase Prime Broker Agreement
Updates and Support. Licensor may provide updates, modifications, or support for the Software at its discretion. Licensee agrees to install and use such updates to the Software in accordance with the terms of this Agreement.
Updates and Support. 6.1. From time to time Bold may update and change the Bold App and the Documentation in its sole discretion and without notice to you, for instance to improve performance, enhance functionality, reflect changes to the operating system or address security issues.
Updates and Support. 11.1 Sidekick may update the Software (Updates) from time to time.
Updates and Support. Market Logic will a) make updates to the Software Services available to Subscriber when they become commercially available; b) provide Standard Helpdesk Support via web-content and e-mail support, in English with a maximum response time of 8 hours, available 24 hours from Monday to Friday, including public holidays, and/or upgraded support if purchased separately; and c), upon acceptance of the Services, provide second and third level support and maintain the Software Services in accordance with the Service Level Agreement attached to the applicable Statement of Work. This support is limited to technical questions and does not include general end User training and consultancy services. Subscriber agrees that Market Logic may collect and use technical information gathered as part of the support and maintenance services for the Software Services, including User’s operating system and browser, as well as statistics (including, for example terms most searched, date and time of last login, number of downloads, number of uploads, and number of views). Market Logic may use this information solely for the purpose of providing usage statistics to the Subscriber and/or improving the Software Services. Market Logic shall not disclose this information in any form that identifies the Subscriber or any Users.
Updates and Support. 3CX may modify the Software at any time, for any reason, and without providing notice of such modification to Licensee. This License will apply to any such modifications which are rightfully obtained by Licensee unless expressly stated otherwise. This License does not grant Licensee any right to any maintenance or services, including without limitation, any support, enhancement, modification, bug fix or update to the Software and 3CX is under no obligation to provide or inform Licensee of any such updates, modifications, maintenance or services.
Updates and Support. For the the term of the Agreement, Puma shall provide to Licensee aupdates, revisions, upgrade, modifications and bug fixes to the SDK reflecting changes in Puma’s Intellisync synchronization engine (collectively “SDK Updates”) and including the addition of server support and technical support from Puma for the Translator as part of the annual maintenance fees paid in connection with licensing the SDK, as set forth in Exhibit B. All SDK Updates shall be deemed as included in the SDK licensed in Section 1 above. Licensee will be responsible for technical support for the Translator after the first year of the term of the Agreement if it chooses not to pay the optional annual maintenance fee to Puma. For the term of the Agreement, Puma shall provide to Licensee, *, all updates, revisions, upgrade, modifications and bug fixes to Intellisync for RIM (collectively, “Intellisync Updates”). All Intellisync Updates shall be deemed as included in the definition of Intellisync for RIM. To the extent Puma provides to any other customer any Intellisync update, revision, upgrade, modification or bug fix that would enhance Intellisync for RIM without adding any substantially new functionality not contemplated under this Agreement to be included in the Intellisync for RIM, such update, revision, upgrade, modification or bug fix shall be considered an Intellisync Update and provided to Licensee under the terms of this Section 3.
Updates and Support. Municipal Licensee acknowledges that Licensor and its Suppliers are not required to provide any updates, fixes, new versions, new releases, maintenance and support for the Products to Municipal Licensee, Sublicensees or any other Person unless expressly set out in a Product Sheet.
