Common use of Unprofessional Conduct Clause in Contracts

Unprofessional Conduct. Agency and its Individual Agents are expected to act professionally at all times. Unprofessional conduct includes, but is not limited to, any conduct, action, or behavior towards Medica employees and/or Members, or prospective Members involving abusive language or physical or verbal intimidation. Moreover, Agency’s failure to provide appropriate and timely service to Members or prospective Members, including without limitation complaints related to services provided in connection with an Exchange, will also be considered unprofessional conduct. Failure to comply with any requirement of the Exchange will be considered unprofessional conduct. In the event that an Individual Agent's or Agency’s license to solicit enrollment lapses or is terminated, suspended or restricted in any way, or the Individual Agent or Agency is disciplined by any state or federal regulatory authority, or is reprimanded in connection with performance of the Individual Agent’s or Agency’s duties as an insurance agent, such Individual Agent's and/or Agency’s appointment to solicit business on behalf of Medica will be automatically terminated. Notwithstanding any provision of this Agreement to the contrary, from the date of such termination, such Individual Agent or Agency will have no authority to solicit business for Medica or otherwise to act as an insurance agent on Medica's behalf. At its sole discretion and in lieu of declaring Agency in default pursuant to Section 2.13 below, Medica may reprimand Agency and/or provide a corrective action plan should Agency where applicable, exhibit unprofessional conduct. Agency’s failure to: (a) reasonably cooperate with any corrective action plan, as determined by Medica; or (b) successfully complete the requirements of the corrective action plan, as determined by Medica, will be considered a default under Section 2.13.

Appears in 2 contracts

Samples: Preferred Agency Agreement, Preferred Agency Agreement

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Unprofessional Conduct. Agency and its Individual Agents are expected to act professionally at all times. Unprofessional conduct includes, but is not limited to, any conduct, action, or behavior towards Medica employees and/or Members, or prospective Members involving abusive language or physical or verbal intimidation. Moreover, Agency’s failure to provide appropriate and timely service to Members or prospective Members, including without limitation complaints related to services provided in connection with an Exchange, will also be considered unprofessional conduct. Failure to comply with any requirement of the Exchange will be considered unprofessional conduct. In the event that an Individual Agent's or Agency’s license to solicit enrollment lapses or is terminated, suspended or restricted in any way, or the Individual Agent or Agency is disciplined by any state or federal regulatory authority, or is reprimanded in connection with performance of the Individual Agent’s or Agency’s duties as an insurance agent, such Individual Agent's and/or Agency’s appointment to solicit business on behalf of Medica will be automatically terminated. Notwithstanding any provision of this Agreement to the contrary, from the date of such termination, such Individual Agent or Agency will have no authority to solicit business for Medica or otherwise to act as an insurance agent on Medica's behalf. At its sole discretion and in lieu of declaring Agency in default pursuant to Section section 2.13 below, Medica may reprimand Agency and/or provide a corrective action plan should Agency where applicable, exhibit unprofessional conduct. Agency’s failure to: (a) reasonably cooperate with any corrective action plan, as determined by Medica; or (b) successfully complete the requirements of the corrective action plan, as determined by Medica, will be considered a default under Section section 2.13.

Appears in 1 contract

Samples: Preferred Agency Agreement

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Unprofessional Conduct. Agency and its Individual Agents are expected to act professionally at all times. Unprofessional conduct includes, but is not limited to, any conduct, action, or behavior towards Medica employees and/or Members, or prospective Members involving abusive language or physical or verbal intimidation. Moreover, Agency’s failure to provide appropriate and timely service to Members or prospective Members, including without limitation complaints related to services provided in connection with an Exchange, will also be considered unprofessional conduct. Failure to comply with any requirement of the Exchange will be considered unprofessional conduct. In the event that an Individual Agent's or Agency’s license to solicit enrollment lapses or is terminated, suspended or restricted in any way, or the Individual Agent or Agency is disciplined by any state or federal regulatory authority, or is reprimanded in connection with performance of the Individual Agent’s or Agency’s duties as an insurance agent, such Individual Agent's and/or Agency’s appointment to solicit business on behalf of Medica will be automatically terminated. Notwithstanding any provision of this Agreement to the contrary, from the date of such termination, such Individual Agent or Agency will have no authority to solicit business for Medica or otherwise to act as an insurance agent on Medica's behalf. At its sole discretion and in lieu of declaring Agency in default pursuant to Section section 2.13 below, Medica may reprimand Agency and/or provide a corrective action plan should Agency where applicable, exhibit unprofessional conduct. Agency’s failure to: (a) reasonably cooperate with any corrective action plan, as determined by Medica; or (b) successfully complete the requirements of the corrective action plan, as determined by Medica, will be considered a default under Section section 2.13.

Appears in 1 contract

Samples: Preferred Agency Agreement

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