Typical Duties/Skills. Indicative typical duties and skills in this level may include: - Prepare cash payment summaries, banking report and bank statements, calculate and maintain wage and salary records; follow credit referral procedures; apply purchasing and inventory control requirements; post journals to ledger etc. at a higher level than at Level 2. - Provide detailed advice and information on the organisation's products and services; respond to client/public/supplier problems within own functional area utilising a high degree of interpersonal skills. - Secretarial - performing a broad range of clerical functions at a higher level than at Level 2. Apply computer software packages utilizing clerical skills at a higher level than at Level 2. LEVEL 4 Range = 112% - 115% Employees shall be graded at this level where the principal characteristics of their employment, as determined by the employer, are identified as follows:
Typical Duties/Skills. Indicative typical duties and skills in this level may include: - Secretarial/Executive Services - performing a broad range of clerical functions at a level higher than at Level 3, which may include the following: - Maintain executive diary; attend executive/organisational meetings and take minutes; establish and/or maintain current working and personal filing systems for executive; answer executive correspondence from verbal or handwritten instructions. - Responsibility for the preparation of financial/tax schedules; calculation of costings and/or wage and salary requirements; completion of personnel/payroll data for authorisation; reconciliation of accounts to balance. - Advise on/provide information on one or more of the following: employment conditions; workers compensation procedures and regulations; superannuation entitlements, procedures and regulations. - Apply computer software packages utilizing clerical skills at a level higher than at Level 3.
Typical Duties/Skills. Truck Attendant - Alarm Security Tester Grade 1 - Electronic Equipment Tester/Installer Grade 1 - Purchasing Clerk - Television Antenna Installer/Erector G4 Electrical Worker Grade 4
Typical Duties/Skills. Alarm Security Tester Grade 2 - Electronic Equipment Tester/Installer Grade 2 G5 Electrical Worker Grade 5 - Typical Duties/Skills: - Electrical Fitter - Electrical Fitter (Instrumentation & Process Control - Electrical Mechanic - Jointer - Electrical Linesperson - Radio Mechanic - Television Mechanic - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 1 - Television/Radio/Electronic Serviceperson Grade 1 - Electronic Serviceperson Grade 1 - Alarm Security Technician Grade 1 - Alarm Security Tester Grade 3 G6 Electrical Worker Grade 6 - Instrument Tradesperson Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 2 - Television/Radio/Electronic Serviceperson Grade 2 - Electronic Serviceperson Grade 2 - Alarm Security Technician Grade 2 G7 Electrical Worker Grade 7 - Electrician Special Class Instrument Tradesperson Complex System Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 3 - Television/Radio/Electronic Serviceperson Grade 3 - Electronic Serviceperson Grade 3 - Alarm Security Technician Grade 3 - Communications Tradesperson Special Class - Electrical Linesperson – Live Line G8 Electrical Worker Grade 8 - Electronic Tradesperson Typical Duties/Skills: - Refrigeration/Airconditioning Mechanic or Serviceperson Grade 4 - Instrumentation & Controls Tradesperson - Installation Inspector G9 Electrical Worker Grade 9
Typical Duties/Skills. Alarm/Security Technician Grade 4 - Electronic Serviceperson Grade 4 - Television/Radio/Electronic Serviceperson Grade 4 G10 Electrical Worker Grade 10
Typical Duties/Skills. Electronic Serviceperson Grade 5
Typical Duties/Skills. Indicative typical duties and skills at this level may include: Reception/switchboard/call centre duties as in Level 1 and in addition, responding to enquiries, where presentation and the use of interpersonal skills together with the acquisition of sound knowledge of the organisation’s operations and services are a key aspect of the position, e.g. reception/switchboard. – Specialised operations of computerised radio/telephone equipment, micro personal computer and typewriter. – Word processing e.g. the use of a word processing software package to create, format, edit correct, print and save text documents. – Stenographer/person solely employed to take shorthand at 100 words per minute and to transcribe by means of appropriate keyboard equipment at 98% accuracy. – Copy typing and audio typing at 65 words per minute at 98% accuracy. – Maintenance of records and/or journals including initial processing and recording relating to the following: reconciliation of accounts balance incoming/outgoing cheques invoices debit/credit items payroll data xxxxx cash imprest system letters etc. – Secretarial – performing a broad range of clerical functions within this level. – Computer applications involving clerical skills at this level, which may include one or more of the following functions: – create a data base/files/records spreadsheet/worksheet graphics accounting/payroll file following standard procedures and using existing models/fields of information.
Typical Duties/Skills. Indicative typical duties and skills at this level may include: • Reception/switchboard/call centre duties as in Level 1 and in addition, responding to enquiries, where presentation and the use of interpersonal skills together with the acquisition of sound knowledge of the organisation’s operations and services are a key aspect of the position, e.g. reception/switchboard. • Specialised operations of computerised radio/telephone equipment, micro personal computer and typewriter. • Word processing e.g. the use of a word processing software package to create, format, edit correct, print and save text documents. • Stenographer/person solely employed to take shorthand at 100 words per minute and to transcribe by means of appropriate keyboard equipment at 98% accuracy. • Copy typing and audio typing at 65 words per minute at 98% accuracy. • Maintenance of records and/or journals including initial processing and recording relating to the following: o reconciliation of accounts balance o incoming/outgoing cheques o invoices o debit/credit items o payroll data x xxxxx cash imprest system o letters etc. • Secretarial – performing a broad range of clerical functions within this level. • Computer applications involving clerical skills at this level, which may include one or more of the following functions: o create a data base/files/records o spreadsheet/worksheet o graphics o accounting/payroll file following standard procedures and using existing models/fields of information.
Typical Duties/Skills. Indicative typical duties and skills of this level may include: Directing telephone callers to appropriate staff, issuing and receiving standard forms, relaying internal information and greeting of visitors e.g. reception, switchboard. • Telephonists involved in the manipulation of communication apparatus, including computerised keyboard/switchboard/call centre. • Maintenance of basic manual and/or computerised records. • Filing, recording, matching, checking and batching of accounts, records, invoices, orders, store requisitions etc. • Handling, recording or distributing mail including messenger service. • Simple stock control functions (e.g. seeing that the office or department has adequate supplies of stationery, standard printed forms, tea room amenities etc.) within clearly established parameters. • Copy typing and audio typing. The routine operation of a range of equipment including adding machines, calculators, cash registers, • Facsimile and telex machines, photocopiers, guillotines, franking machines, switchboard, computerised radio/telephone equipment, or • Any other equipment to facilitate communications, paging systems, telephone/intercom systems, telephone answering machines. • The basic use of keyboard operated equipment including typewriters/computers, word processing, micro personal computers and attached • Printers. Level 2 Range = 96% - 100% Characteristics: This level caters for the employees who have had sufficient experience and/or training to enable them to carry out their assigned duties under limited supervision. Employees at this level are responsible and accountable for their own work, with checking related to overall progress. In some situations detailed instructions may be necessary. Employees are required to exercise judgment and initiative within a broad range of their skills and knowledge. The work of these employees may be subject to final checking and as required progress checking. Such employees may be required to check the work and/or provide guidance to other employees at a lower level and/or provide assistance to less experienced employees at the same level.
Typical Duties/Skills. Indicative typical duties and skills at this level may include: Reception/switchboard/call centre duties as in Level 1 and in addition, responding to enquiries, where presentation and the use of interpersonal skills together with the acquisition of sound knowledge of the organisation’s operations and services are a key aspect of the position, e.g. reception/switchboard. • Specialised operations of computerised radio/telephone equipment, micro personal computer and typewriter. • Word processing e.g. the use of a word processing software package to create, format, edit correct, print and save text documents. • Stenographer/person solely employed to take shorthand at 100 words per minute and to transcribe by means of appropriate keyboard equipment at 98% accuracy. • Copy typing and audio typing at 65 words per minute at 98% accuracy. • Maintenance of records and/or journals including initial processing and recording relating to the following: o reconciliation of accounts balance o incoming/outgoing cheques o invoices o debit/credit items o payroll data x xxxxx cash imprest system o letters etc. • Secretarial – performing a broad range of clerical functions within this level. • Computer applications involving clerical skills at this level, which may include one or more of the following functions: o create a data base/files /records o spreadsheet/worksheet o graphics o accounting/payroll file following standard procedures and using existing models/fields of information. Level 3 Range = 107% - 110% Characteristics: Employees at this level have achieved a standard to be able to perform specialised or non- routine tasks or features of the work. Work is likely to be without supervision with general guidance on progress and outcomes sought and involves the application of knowledge with depth in some areas and a broad range of skills. Initiative, discretion and judgement are required in carrying out assigned duties. Such employees may be required to give assistance and/or guidance (including guidance in relation to quality of work and which may require some allocation of duties) to employees in Level 1 and 2 and would be able to train such employees by means of personal instruction and demonstration.
