Common use of Traffic Management Clause in Contracts

Traffic Management. 11.1. The minimum, announced, maximum and normally available internet access speeds (or Data traffic transmission speeds) depend on the package chosen by the Customer as part of the Contract. However, actual internet access speed essentially depends on several factors, including the overall traffic generated on the mobile network, the device used by the Customer, or the territorial coverage of the network and therefore cannot be guaranteed in all circumstances. The level of quality of the service applicable to traffic transmission constitutes an obligation of best endeavours on the part of e-LUX Mobile, without prejudice to measures that e-LUX Mobile is authorised to take by virtue of Article 11.2 (ii) to (iv) below.