Third Step. If the dispute is not settled to the satisfaction of all concerned parties, then the grievance shall be submitted to the Director of Public Safety and/or her/his designees who shall jointly attempt to settle the dispute. The Directors shall provide a written answer to the grievance within ten (10) work days after the matter has been submitted. If the answer of the Directors is not satisfactory, the Association shall have fifteen (15) work days to appeal the grievance to the Fourth Step of this grievance procedure.
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