The Financial Ombudsman Service Sample Clauses

The Financial Ombudsman Service. If we do not respond to you within 8 weeks from the date you first raised your complaint or if you remain dissatisfied with our response, you can ask the Financial Ombudsman Service for an independent review. The Ombudsman will only consider your complaint once you’ve tried to resolve it with us, so please take up your concerns with us first and we will do all we can to help. You have to register a complaint with the Ombudsman within six months of receipt of our final response. You can write to the Financial Ombudsman Service at: Exchange Tower, London E14 9SR. Tel: 0000 000 0000 (free for most people ringing from a fixed line) or 0300 123 9123 (cheaper for those calling using a mobile) or 000 0000 0000 (if calling from abroad) Email: xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Web: xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx
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The Financial Ombudsman Service. The Financial Ombudsman Service, Exchange Tower, ondon E14 9SR • 0800 023 4567 (from a landline) or 0000 000 0000 (from a mobile) • xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx • xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx Under the Payment Services Regulations (PSRs), we must provide you with appropriate information about your transactions and consider any complaints you make as soon as possible. If you think we’ve failed to do this, you can complain to the Financial Conduct Authority (FCA). For more information, visit the FCA website. Governing law The law of England and Wales applies to these terms. Any dispute about this agreement can be dealt with by an English or Welsh court unless your address is in: • Scotland (where it will be dealt with by the courts of Scotland) • Northern Ireland (where it will be dealt with by the courts of Northern Ireland) About us We’re authorised and regulated by the Financial Conduct Authority (00 Xxxxxxxxx Xxxxxx, Xxxxxxxxx, xxxxx, X00 0XX) to carry out activities relating to consumer credit. This information is available in large print, Braille and audio, by calling 0000 000 0000 (via Ne t Generation Te t Relay if appropriate). BUK000333047 TAC INFINITE 09/20 Barclaycard also welcomes calls via SignVideo for BSL users. For more information visit xxxxxxxxxxx.xx.xx/xxxxxxxxxxxxx All Barclaycard customer service lines are non-premium rate numbers. Calls to 0800 and 0808 numbers are free from UK landlines and personal mobiles, otherwise call charges may apply. Please check with your service provider. Calls may be monitored or recorded in order to maintain high levels of security and quality of service. Barclays Bank UK P C is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England No. 9740322. Registered office : 0 Xxxxxxxxx Xxxxx, ondon E14 5HP. Barclays Bank UK P C adheres to The Standards of
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The Financial Ombudsman Service. If You still remain dissatisfied after following the above procedures in full, You can ask the Financial Ombudsman Service to review Your case. Their address is: The Financial Ombudsman Service Exchange Tower London E14 9SR Tel: 0000 000 0 000 Email: xxxxxxxxx.xxxx@xxxxxxxxx-xxxxxxxxx.xxx.xx Website: xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx You have the right to refer Your complaint to the FOS, free of charge, but You must do so within six months of the date of Our final response letter. If You do not refer Your complaint in time, the Ombudsman will not have Our permission to consider Your complaint and so will only be able to do so in very limited circumstances. For example, if the Ombudsman believes that the delay was as a result of exceptional circumstances. Please note the Ombudsman will not consider Your complaint until a final response letter has been issued by Lifetime Pet Cover Limited or the Claims Handler, as outlined above. Please quote Your insurance reference number and Your claim number in all Your correspondence to all parties involved with this procedure. This procedure is intended to provide You with a prompt and practical service with any complaints that You may have.
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