TenFold Support Sample Clauses

TenFold Support. The parties acknowledge that, pursuant to Amendment No. 7, Article V, Allstate has agreed to pay TenFold an annual Support Fee in the amount of *** for each of the first two years' of maintenance and support of the Universal Application, TenFold ComponentWare and PolicyXpress. TenFold hereby agrees that it will allow Allstate to renew such maintenance and support services for each of the third and fourth years for *** based on the prior year's Support Fee and under the same terms and conditions as contained in Amendment No. 7, Article V. Support Fees for the third year shall be due and payable on the second anniversary of the Commencement Date. Support Fees for the fourth year shall be due and payable on the third anniversary of the Commencement Date. Notwithstanding the foregoing, Allstate shall be under no obligation to renew maintenance and support services for either of the third or fourth years, and shall not be required to pay a support termination penalty in the event Allstate terminates the maintenance and support services during the third and fourth year. Allstate agrees to pay TenFold for the support services set forth in Amendment No. 7, Article V at a rate of ***. Accordingly, for the period of January 21, 2002 through March 31, 2002, Allstate agrees that, upon execution of this Amendment, it shall immediately pay TenFold via wire transfer or immediate delivery of check to TenFold the amount of *** Allstate shall pay TenFold in advance on or before the last day of each month. Such payments shall also be made via wire transfer or immediate delivery of check to TenFold. Accordingly, on or before March 31, 2002, *** After June 30, 2002, Allstate shall pay support and maintenance fees as set forth in Amendment No. 7, as amended by Article III above.
Sample 1
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TenFold Support. The parties acknowledge that, effective July 1, 2002, and pursuant to Allstate's written directive, TenFold shall have no obligation to provide support and maintenance to Allstate under Amendment No. 7. Accordingly, Allstate agrees that TenFold may reallocate resources that otherwise would be dedicated to providing support and maintenance to Allstate under Amendment No. 7 and use such resources on other projects in TenFold's sole discretion. TenFold will continue to provide support to Allstate's Ivantage group under the terms of Amendment No. 6.
Sample 1

Related to TenFold Support

  • Customer Support Exhibit B, Customer Support Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Product Support (a) This Agreement does not include technical support by MS to Company, OEM Customers or any end users. Company may be able to purchase technical support services from MS or a MS Party, under a separate agreement.

  • Training and Support Distributor shall train and support its personnel or subcontractors for the satisfactory completion of its obligations under this Agreement. Supplier will assist in training by furnishing Distributor with English training literature. Supplier may, at his sole discretion, provide Distributor with his own personnel for training.

  • Maintenance and Support Services Distributor shall provide Maintenance and Support Services to all of its Customers of Licensed Software as set forth in Sections 3.4(a) and 3.4(b) below. Distributor may require Customers to provide the own First-Line Support: however, in no event shall Siebel be responsible for First-Line or Second-Line Support. Subject to Distributor's payment of the Maintenance Fees set forth in EXHIBIT A Siebel shall provide Third-Line Support to Distributor in accordance with Siebel's then current Maintenance and Support Services Policy. Distributor shall be responsible for all support related to the Value Added Offering.

  • Remittance Processing Services In order to provide a means of collection of the Receivables which will allow the Trustee to receive the proceeds of the Receivables and related security without AmeriCredit or its Affiliates having access to the funds, the parties hereto agree for the benefit of the Trustee that the processing services (the “Service(s)”) of Processor will be used for the collection and the deposit of remittances related to the Receivables and related security.

  • Maintenance and Support Licensee is solely responsible for providing all maintenance and support to its customers of the Licensed Products. Licensor has, and shall have, no obligation to provide any maintenance or support to Licensee or any of Licensee’s customers with respect to any Technology and/or Licensed Products.

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Software Support PFPC shall provide the following Software support services (“Software Support”):

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