Telephone Access. (a) The Licensee shall maintain sufficient customer service representatives to handle all Subscriber calls, during Normal Business Hours.
Appears in 9 contracts
Samples: Entire Agreement, Television Renewal License, Entire Agreement
Telephone Access. (a) The Licensee shall maintain sufficient customer service representatives to handle all Subscriber calls, during Normal Business Hoursnormal business hours.
Appears in 2 contracts
Samples: Agreement, www.mass.gov