TECHNICAL SUPPORT AND MAINTENANCE. If technical support and maintenance is a part of the Goods that Contractor provides under the Contract, Contractor will use commercially reasonable efforts to respond to the Department in a reasonable time when the Department makes technical support or maintenance requests regarding the Goods.
TECHNICAL SUPPORT AND MAINTENANCE. Our Technical Support and Maintenance Terms and Conditions apply and are incorporated herein if You have purchased Support. After the Support Period or service subscription period specified in a Grant Letter has expired, Your entitlement to Support ends. We may change the Support offered at any time, with such change to become effective as of the commencement of any Support renewal period.
TECHNICAL SUPPORT AND MAINTENANCE. If technical support and maintenance is a part of the Goods or Custom Deliverables that Contractor provides under this Contract, Contractor will use commercially reasonable efforts to respond to DTS in a reasonable time when DTS makes technical support or maintenance requests regarding the Goods or Custom Deliverables.
TECHNICAL SUPPORT AND MAINTENANCE. If technical support and maintenance is a part of the Goods that Subrecipient provides under the Contract, Subrecipient will use commercially reasonable efforts to respond to the Department in a reasonable time when the Department makes technical support or maintenance requests regarding the Goods.
TECHNICAL SUPPORT AND MAINTENANCE. If technical support and maintenance is required by the Contract, Contractor will use commercially reasonable efforts to respond to the Eligible User in a reasonable time, and in all events, in accordance with the specific timeframes detailed in the Contract, when the Eligible User makes technical support or maintenance requests.
TECHNICAL SUPPORT AND MAINTENANCE. Licensee may elect the technical support and maintenance (―Maintenance‖) set forth in the Contract by giving written notice to the Contractor any time during the Contract term. Maintenance shall include, at a minimum,
TECHNICAL SUPPORT AND MAINTENANCE. The Technical Support and Maintenance Terms and Conditions, which are incorporated by reference, apply if Company has purchased Support. After the Support Period or service subscription period specified in a Grant Letter has expired, Company has no further rights to receive any Support including Upgrades, Updates and telephone Support. McAfee may change the Support offered at any time, effective as of the commencement of any Support renewal period.
TECHNICAL SUPPORT AND MAINTENANCE. Except as may be provided in a separate agreement between Telestream and You, if any, Telestream is under no obligation to maintain or support the Software and Telestream has no obligation to furnish you with any further assistance, technical support, documentation, software, update, upgrades, or information of any nature or kind.
TECHNICAL SUPPORT AND MAINTENANCE. Artisan Components will provide Licensee with the technical support and maintenance described in Appendix C-1 to this Product Schedule for the Licensed Product(s). Appendix C-1 is added to and made a part of this Product Schedule.
TECHNICAL SUPPORT AND MAINTENANCE. Licensee may elect the technical support and maintenance (“Maintenance”) set forth in the Contract by giving written notice to the Contractor any time during the Contract term. Maintenance shall include, at a minimum, (1) providing error corrections, patches, updates, revisions, fixes, upgrades, and new releases to licensee, and (2) Help Desk assistance accessible via toll-free or local telephone call or on-line. The Contractor shall maintain the Products so as to provide licensee with the ability to use the Products in accordance with the Product documentation, without significant functional downtime to ongoing operations during the Maintenance term. The Eligible Users shall not be required to purchase Maintenance for use of the Product, and the Department’s license shall not be invalidated for refusal to purchase Maintenance. The Maintenance term(s) and any renewals are independent of the Contract term. The Eligible User may discontinue Maintenance at the end of any current Maintenance term upon notice to the Contractor. If the Eligible User does not initially acquire, or discontinues Maintenance, the Eligible User may at any later time reinstate Maintenance without any penalties. The Eligible User may pay a reinstatement fee, if during the time of the lapse, bug fixes, patches or other updates occurred that would be necessary in order to bring the User’s product up to the current standard.
