Common use of System Equipment Clause in Contracts

System Equipment. The System may include, depending on the plan selected, a base station (wired or cellular), mobile device, cradle charger, pendant and automatic fall detection pendant. Company recommends using an RJ31X or equivalent telephone jack to give the wired base station priority over other telephones in the Customer premises. When the wired base station is using the home phone line to connect to the monitoring center, the Customer will not be able to use the Customer home telephone to make other calls (including 911 calls). Therefore, the Customer may opt to have the System connected to a second telephone line. If the Customer chooses to use a second phone line, the Customer must provide that number to Company in addition to the Customer primary home phone number. The Customer is responsible for ensuring that the Customer phone is in good working order. The use of DSL, VoIP or other broadband telephone service may prevent the System from transmitting alarm signals or interfere with the telephone line-seizure feature of the alarm system (or both). DSL, VoIP or other broadband service should not be installed on a telephone number that is used for alarm signal transmission. If the Customer plans to install DSL, VoIP or other broadband service, the Customer should test the System IMMEDIATELY AFTER THE INSTALLATION OF ANY SUCH SERVICES. Company, in its sole discretion, may repair or replace the System if it becomes damaged or is defective, unless (i) the System has previously been disassembled, repaired or modified by someone other than us or our authorized service representative or (ii) the System has been damaged as a result of the negligence or misconduct by any person other than us or our authorized service representative. LIMITATIONS OF THE SYSTEM AND THE SERVICES. Company is not responsible for the promptness, sufficiency or adequacy of the action of any Responder. Company will not send any of its personnel to the Customer location in response to an emergency signal. Neither the System nor the Services can prevent death, bodily or personal injury, or any other harm or damage to the Customer or others who use them. The System and the Services rely on the availability of the Customer home telephone service provider, cellular network coverage, and the availability of global positioning system (“GPS”) data to operate properly. These systems are provided by a third party and cannot be controlled by Company. There is always a chance that the System may fail to operate properly. The Fall Detection Pendant does not detect 100% of falls. If Customer is able, Customer should press your help button on Fall Detection Pendant in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. INTERRUPTION OF SERVICE. CUSTOMER ACKNOWLEDGES THAT THE EQUIPMENT SENDS ITS SIGNALS USING ELECTRICAL AND TELEPHONE COMPANY LINES WHICH ARE WHOLLY BEYOND THE CONTROL OF COMPANY AND IN THE EVENT TELEPHONE SERVICE OR OTHER SERVICES SUPPORTING THE EQUIPMENT IS OUT OF ORDER OR DISCONNECTED, THE EQUIPMENT WILL NOT OPERATE. COMPANY DOES NOT ASSUME ANY LIABILITY FOR ANY INTERRUPTION OF SERVICE FOR ANY REASON BEYOND THE CONTROL OF COMPANY, INCLUDING, WITHOUT LIMITATION, INTERRUPTIONS DUE TO STRIKES, RIOTS, SABOTAGE, TERRORIST ACTIVITIES, FLOODS, STORMS, EARTHQUAKES, FIRES, POWER FAILURE, INTERRUPTION OF TELEPHONE SERVICE, ACTS OF GOD, OR ANY OTHER CAUSE BEYOND COMPANY’S CONTROL INCLUDING WITHOUT LIMITATION, THE ACTIVITIES OF SUBSCRIBER. COMPANY IS NOT REQUIRED TO SUPPLY THE SERVICE DURING THE CONTINUATION OF ANY INTERRUPTION OF SERVICE DUE TO SUCH CAUSE.

Appears in 2 contracts

Samples: Medical Alert System Service Agreement, Medical Alert System Service Agreement

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System Equipment. The System may include, depending on the plan selected, a base station (wired or cellular), mobile device, cradle charger, pendant and automatic fall detection pendant. Company recommends using an RJ31X or equivalent telephone jack to give the wired base station priority over other telephones in the Customer premises. When the wired base station is using the home phone line to connect to the monitoring center, the Customer will not be able to use the Customer home telephone to make other calls (including 911 calls). Therefore, the Customer may opt to have the System connected to a second telephone line. If the Customer chooses to use a second phone line, the Customer must provide that number to Company in addition to the Customer primary home phone number. The Customer is responsible for ensuring that the Customer phone is in good working order. The use of DSL, VoIP or other broadband telephone service may prevent the System from transmitting alarm signals or interfere with the telephone line-seizure feature of the alarm system (or both). DSL, VoIP or other broadband service should not be installed on a telephone number that is used for alarm signal transmission. If the Customer plans to install DSL, VoIP or other broadband service, the Customer should test the System IMMEDIATELY AFTER THE INSTALLATION OF ANY SUCH SERVICESimmediately after the installation of any such services. Company, in its sole discretion, may repair or replace the System if it becomes damaged or is defective, unless (i) the System has previously been disassembled, repaired or modified by someone other than us or our authorized service representative or (ii) the System has been damaged as a result of the negligence or misconduct by any person other than us or our authorized service representative. LIMITATIONS OF THE SYSTEM AND THE SERVICES. Company is not responsible for the promptness, sufficiency or adequacy of the action of any Responder. Company will not send any of its personnel to the Customer location in response to an emergency signal. Neither the System nor the Services can prevent death, bodily or personal injury, or any other harm or damage to the Customer or others who use them. The System and the Services rely on the availability of the Customer home telephone service provider, cellular network coverage, and the availability of global positioning system (“GPS”) data to operate properly. These systems are provided by a third party and cannot be controlled by Company. There is always a chance that the System may fail to operate properly. The Fall Detection Pendant does not detect 100% of falls. If Customer is able, Customer should press your help button on Fall Detection Pendant in the event of an emergency. The 911 emergency services line is an alternative to the System and the Services. INTERRUPTION OF SERVICEINSURANCE. CUSTOMER ACKNOWLEDGES THAT THE EQUIPMENT SENDS ITS SIGNALS USING ELECTRICAL AND TELEPHONE COMPANY LINES WHICH ARE WHOLLY BEYOND THE CONTROL OF COMPANY AND IN THE EVENT TELEPHONE SERVICE OR OTHER SERVICES SUPPORTING THE EQUIPMENT IS OUT OF ORDER OR DISCONNECTEDCompany is not an insurer. The monitoring service fee is based solely on the services we provide and the limitation of liability and other protections arising under this agreement. Accordingly, THE EQUIPMENT WILL NOT OPERATEyou shall maintain insurance in an amount sufficient to provide full and complete coverage for any loss, damage or expense that may be sustained by you, your family or others, including medical insurance, disability insurance, life insurance and property insurance. COMPANY DOES NOT ASSUME ANY LIABILITY FOR ANY INTERRUPTION OF SERVICE FOR ANY REASON BEYOND THE CONTROL OF COMPANYCompany and representatives (as that term is defined in the next paragraph) are released for all such loss, INCLUDING, WITHOUT LIMITATION, INTERRUPTIONS DUE TO STRIKES, RIOTS, SABOTAGE, TERRORIST ACTIVITIES, FLOODS, STORMS, EARTHQUAKES, FIRES, POWER FAILURE, INTERRUPTION OF TELEPHONE SERVICE, ACTS OF GOD, OR ANY OTHER CAUSE BEYOND COMPANY’S CONTROL INCLUDING WITHOUT LIMITATION, THE ACTIVITIES OF SUBSCRIBER. COMPANY IS NOT REQUIRED TO SUPPLY THE SERVICE DURING THE CONTINUATION OF ANY INTERRUPTION OF SERVICE DUE TO SUCH CAUSEdamage and expense.

Appears in 2 contracts

Samples: www.medicalguardian.com, cdn.medicalguardian.com

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