Support; Updates. HID shall not provide maintenance, Updates or technical support to Licensee for the Program and CF, except as otherwise may be separately agreed to by the Parties in writing. All Updates, if any, which are provided by HID to Licensee shall be subject to this Agreement. Licensee's Authorized Service Provider(s), and not HID, shall be solely responsible for providing technical support to Licensee in connection the use of Credential Formats licensed to Licensee for use in connection with the Program.
Support; Updates. Bracket Labs will provide You with email support for current versions of the Service. Bracket Labs will investigate all of Your questions and problems promptly. You agree to provide adequate information to Bracket Labs to assist in the investigation and to confirm that any problems have been resolved. Bracket Labs targets a support case response time of twenty-four (24) hours or less during weekdays, excluding holidays. Bracket Labs may, in its sole discretion, from time to time update the Service and may include such updates, free of charge, in the Service, provided You have paid all applicable fees then due hereunder.
Support; Updates. For Cloud Deployments, cBEYONData will provide support services to Customer as specified in Exhibit B, which may be updated from time to time by cBEYONData with prior, written notice to Customer (“Support Services”). For On Premises Deployments, cBEYONData will provide the Support Services only if contemplated in an Order. Except as set forth in an Order or Exhibit B, cBEYONData has no obligation to provide any modification, error correction, bug fix, new release, or other update to the cBEYONData Software (“Update”). In the event cBEYONData makes an Update available to Customer, the Update will be deemed to be part of the cBEYONData Software and will be subject to the terms and conditions of this Agreement. For the avoidance of doubt, cBEYONData will have no obligation to provide any support for any Third Party Products.
Support; Updates. Licensor shall have the obligation to provide support and or maintenance with respect to the Process, and Licensor shall provide updates, upgrades, or any improvements or modifications to the Technology and the Process to Licensee.
Support; Updates a. During the term of your License, Digi will provide you with commercially reasonable assistance for technical issues relating to the operation of the Software and questions relating to the Software (“Support”). Support does not include assistance or support relating to issues caused by third party software, equipment, or service providers.
Support; Updates. Nuvem will provide email and telephone support to Customer for current versions of the Software. Nuvem will investigate all of Customer’s questions and problems promptly. Customer agrees to provide adequate information to Nuvem to assist in the investigation and to confirm that any problems have been resolved. Nuvem targets a support case response time of twenty-four (24) hours or less during weekdays, excluding holidays. Nuvem may, in its sole discretion, from time to time update the Software and may include such updates, free of charge, in the Software, provided Customer has paid all applicable fees then due hereunder.
Support; Updates. Unless, and except as expressly stated in an applicable Order and the then-current Support Policy of the Company, the Company shall have no obligation to support, update, maintain, enhance or further develop the Software or Services, whether in whole or in part. Failure to implement updates or corrections provided by the Company, as well as the alteration or combination of the Software or Services with any product or service not provided or authorized by Company, is at Customer's sole risk and may render the Software or Services unusable or nonconforming to applicable documentation. In no event will the Company have any obligation to support or update any Software or Service for which updates have been made available but not been applied.
Support; Updates. Topcon shall have no obligation under this Agreement to maintain or support the API. Topcon shall have no obligation whatsoever to maintain or support any Licensee Application. Licensee may contact Topcon to inquire about Topcon’s commercially available support and maintenance services provided pursuant to separate agreements. This Agreement shall not obligate either party to enter into any such separate agreement. Topcon shall do its utmost to inform the Licensee not later than 30 days beforehand of any changes to the API, including any changes to the technical or other specifications described in the then current Documentation. Topcon shall update the Documentation to reflect any changes made relating to the API. Any updates or error corrections to the API that may be provided to Licensee from time-to-time, if any, shall be deemed the API and shall be licensed to Licensee under the terms and conditions of this Agreement. If any such updates or error corrections are made available to Licensee, then Licensee shall promptly (a) implement such updates or error corrections, (b) cease using the earlier versions without such updates or error corrections, and (c) make such updates or error corrections available to the users of the earlier versions.
Support; Updates a. During the term of this XXXX and subject to Licensee’s payment of the applicable software maintenance fees, UVeritech will make technical support and software maintenance available to Licensee on the terms provided in the Documentation. Licensee is responsible for procuring, installing and maintaining the software infrastructure, including a suitable operating system environment required for the proper operations of the Product. Licensee acknowledges that updates to the Product provided as support may require modification or upgrades to certain components of Licensee’s system in order to utilize such updates, and that Licensee is solely responsible for obtaining such software and hardware modification or upgrades from the applicable suppliers or manufacturers.
Support; Updates. These Terms do not entitle you to any updates, support or maintenance for the Product, Services or Documentation other than such Updates (as defined below), support or maintenance that the Company may, in its sole and absolute discretion, make available to you from time to time. The Company may from time to time in its sole and absolute discretion develop and provide Service updates, which may include upgrades, bug fixes, patches, other error corrections and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality of the Product and Services. You agree that the Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Product or Service settings, when your Product is connected to the internet either: (a) the applicable Services will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Product and Services or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Services and be subject to all terms and conditions of these Terms.
