Support to End Users Sample Clauses

Support to End Users. During the term of this Agreement, Primavera shall offer to End Users such technical support services as Primavera makes available to other end users of the Licensed Software at a price and under other terms and conditions that are substantially the same as those offered by Primavera to other similarly situated end users, including the applicability of Primavera's technical support policies with respect to superseded versions of the Licensed Software; provided, however, Primavera shall not offer, sell or distribute Enhancement Kits directly to End Users, regardless of whether they subscribe to Primavera's technical support services. The parties acknowledge and agree that ICARUS, its Affiliate and Dealers shall have sole opportunity and responsibility to order such Enhancement Kits from Primavera and distribute them to End Users.
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Support to End Users. At S-VAR's sole expense, S-VAR agrees to maintain a qualified support staff capable of providing technical support services as S-VAR's customers may require. S-VAR shall make its support staff available to customers for telephone consultation during S-VAR's normal business hours, with charges for this support at the discretion of the S-VAR. The S-VAR may also refer its customers to MTI for any additional support services required, but S-VAR's customers will be charged at MTI's published rates for this service, and the referral will be accepted by MTI at MTI's * OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT.
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Support to End Users. Partner is responsible for providing all support with respect to the Integrated Hosting Services and the Active Materials to End Users. Active will not be responsible for providing support to End Users.
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Support to End Users. Caere will provide support to end-users of Programs as set forth in Caere's then current retail Support Program ("Standard Program") which program may be modified by Caere at its discretion to ensure that it shall [...***...]. The End User telephone support shall be available to End Users in the following languages: English, German, French, Spanish, and Italian. Caere shall not be responsible for End User support for the [...***...] but will directly provide HP with support as defined in 8.1.1 above.
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Support to End Users. Partner shall be responsible for ensuring that End Users are provided or have access to Support for Software sublicensed by Partner. Partner shall either: (i) be responsible for distributing Updates and providing Support to its End Users, for which Hyperion will have no responsibility for providing Support directly to Partner's End Users; or (ii) arrange for End Users to contract directly with Hyperion for Support of Restricted Full Use Sublicenses only ("RFU Support"), for which Hyperion will provide RFU Support to Partner's End Users who have contracted directly with Hyperion for such RFU Support; or (iii) subcontract Hyperion, pursuant to the subcontracting terms set forth in Section 5(d) below, to provide RFU Support to End Users on Partner's behalf. In no event will Hyperion be responsible for providing Support or maintenance services with respect to Partner Products. Any error or other problem arising from an End User's use of the Partner Products shall be referred to Partner, and Hyperion shall have no further obligation with respect to such error or problem. Partner shall be responsible for distributing Updates and providing Support to its Resellers and Hyperion will have no responsibility for providing Support directly to Partner's Resellers.
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Support to End Users. (1) Free Support: Licensor's On-Line system.
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Support to End Users. Licensor shall provide all End Users with the same customer service and technical support that Licensor provides to other end users of the Licensed Products. Infinium shall provide Licensor with standard FAQs regarding the Service.
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Support to End Users. Infinium shall provide all End Users with industry-standard customer service and technical support with regard to the Service, and shall be responsible for billing and collecting all amounts due from End Users for use of the Service.
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Support to End Users. Unless otherwise agreed to in writing by VeriFone, VeriFone shall not be responsible for supporting any End Users of the VeriSmart Applications. Licensee shall ensure that it and/or its designee (including subdistributors) support all End Users of the VeriSmart Applications, including, at a minimum, answering and responding to telephone calls and email, logging calls and messages, problem determination, providing known work-arounds and solutions to problems, tracking problem resolution and providing technical bulletins and other information to End Users. Licensee shall use reasonable efforts to ensure all End Users contact Licensee and/or its designee directly for support. If, notwithstanding such efforts, VeriFone is being contacted by a significant number of End Users, Licensee and VeriFone will cooperate to develop procedures and practices to minimize such contact.
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Related to Support to End Users

  • End Users LICENSEE agrees to require all direct recipients of Licensed Products to whom Licensed Products are sold, leased, or otherwise disposed of by LICENSEE or its sublicensees, to look only to LICENSEE and not to LICENSOR or its affiliates for any claims, warranties, or liability relating to such Licensed Products. LICENSEE agrees to take all steps to reasonably assure itself that Licensed Products sold, leased or otherwise disposed of by or for LICENSEE is being used for permitted purposes only.

  • Customer Support Exhibit B, Customer Support Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft.

  • Internet Access Data and information may be made electronically accessible to the Company through Internet access to one or more links provided by the Administrator or a sub-administrator (“Web Link”). All rights in Web Link (including text and “look and feel” attributes) are owned by the sub-administrator. Any commercial use of the content or any other aspect of Web Link requires the written permission of the sub-administrator. Use of the Web Link by the Company will be subject to any terms of use set forth on the web site. Web Link and the information (including text, graphics and functionality) in the Web Link is presented “As Is” and “As Available” without express or implied warranties including, but not limited to, implied warranties of non-infringement, merchantability and fitness for a particular purpose. The sub-administrator neither warrants that the Web Link will be uninterrupted or error free, nor guarantees the accessibility, reliability, performance, timeliness, sequence, or completeness of information provided on the Web Link.

  • Support Services Other than the assistance provided in the Information, the BNPP Entities do not offer any support services in connection with the Software.

  • Maintenance and Support Services Distributor shall provide Maintenance and Support Services to all of its Customers of Licensed Software as set forth in Sections 3.4(a) and 3.4(b) below. Distributor may require Customers to provide the own First-Line Support: however, in no event shall Siebel be responsible for First-Line or Second-Line Support. Subject to Distributor's payment of the Maintenance Fees set forth in EXHIBIT A Siebel shall provide Third-Line Support to Distributor in accordance with Siebel's then current Maintenance and Support Services Policy. Distributor shall be responsible for all support related to the Value Added Offering.

  • Compliance Support Services Provide compliance policies and procedures related to services provided by BNY Mellon and, if mutually agreed, certain of the BNY Mellon Affiliates; summary procedures thereof; and periodic certification letters. · Such Compliance Support Services are administrative in nature and do not constitute, nor shall they be construed as constituting, legal advice or the provision of legal services for or on behalf of a Fund or any other person, and such services are subject to review and approval by the applicable Fund and by the Fund’s legal counsel. · Provide access to Fund records so as to permit the Fund or TRP to test the performance of BNY Mellon in providing the services under this Agreement. · Such Compliance Support Services performed by BNY Mellon under this Agreement shall be at the request and direction of the Fund and/or its chief compliance officer (the “Fund’s CCO”), as applicable. BNY Mellon disclaims liability to the Fund, and the Fund is solely responsible, for the selection, qualifications and performance of the Fund’s CCO and the adequacy and effectiveness of the Fund’s compliance program.

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • User 4.9.1 Not to use the Property otherwise than for the Permitted Use;

  • No Reliance on Administrative Agent’s Customer Identification Program Each Lender acknowledges and agrees that neither such Lender, nor any of its Affiliates, participants or assignees, may rely on the Administrative Agent to carry out such Lender’s, Affiliate’s, participant’s or assignee’s customer identification program, or other obligations required or imposed under or pursuant to the USA Patriot Act or the regulations thereunder, including the regulations contained in 31 CFR 103.121 (as hereafter amended or replaced, the “CIP Regulations”), or any other Anti-Terrorism Law, including any programs involving any of the following items relating to or in connection with any of the Loan Parties, their Affiliates or their agents, the Loan Documents or the transactions hereunder or contemplated hereby: (i) any identity verification procedures, (ii) any recordkeeping, (iii) comparisons with government lists, (iv) customer notices or (v) other procedures required under the CIP Regulations or such other Laws.

  • Maintenance and Support Licensee is solely responsible for providing all maintenance and support to its customers of the Licensed Products. Licensor has, and shall have, no obligation to provide any maintenance or support to Licensee or any of Licensee’s customers with respect to any Technology and/or Licensed Products.

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