Support Structure Sample Clauses

Support Structure. PowerSchool Application Support employs a tiered structure. Each level is defined as follows and includes support for English, Spanish, and French languages. Support Tier Description Tier 0 Technical Support Consists of the PowerSchool LICENSED PRODUCTS Administrators at each of the school districts / school boards. These Administrators have access to the customer portal knowledgebase. 80 to 90% of all potential issues may be resolved with the documentation contained on the Customer Portal. Tier 1 Application Support Performs the initial investigation on all inbound technical support requests. The Service Provider fully trains the Tier 1 team to diagnose and resolve most issues; however, they will escalate to a Tier 2 Senior Support Specialist if they are unable to provide a resolution. 70 to 80% of submitted cases are typically resolved within Tier 1.
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Support Structure. In addition to the above Consortium Bodies the Consortium shall appoint four Value Chain Supervisors to oversee the sectorial and value chain approach and cross-cutting areas and an Advisory Board consisting of a group of stakeholders and experts providing advice, guidance and recommendations regarding scientific, industry and policy-related issues. A data protection officer (DPO) will be appointed to ensure compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and an Independent Ethics Advisor will be appointed to monitor the ethics issues involved in the project and how they are handled. Those persons who are appointed to one of these support structures will need to sign a non- disclosure agreement in line with the provisions laid down in Section 11.
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Support Structure. IT will provide a secure and stable environment for the enterprise GIS data. IT System Support department will provide system administration for the enterprise GIS system. Provide computing and disk storage resources. Maintain computing resources and operating system software; apply patches, hot fixes and service packs. Provide backup and recovery for hosted enterprise GIS data. Perform system monitoring functions (space, performance, system logs). Provide 24x7 support. IT Data Base Management System (DBMS) group will provide Data Base Administration support for the enterprise GIS system. Oracle database support for the enterprise GIS data. Provide Production database monitoring 24x7. Provide backup and recovery of database components. Provide system level Data Base Administrator (DBA) support. Work with the Enterprise GIS Team to maintain the enterprise GIS application software; apply new releases and security patches. IT Information Resource Management (IRM) group will provide security for the enterprise GIS system. Is available M-F, 8 am – 5 pm Create Oracle Client accounts for the GIS data owners. Create and modify Oracle roles. Create new Oracle users and grant permissions.
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Support Structure. SUPPORT will be provided and scheduled in a reasonable manner, providing A123 with reasonable time to provide appropriate resources without significant disruption to A123's business.
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Support Structure. If relevant: [CONTACT is invited to participate in SPHERE’S Support Structure]. CONTACT’s Emotional Support is [ ]. CONTACT’s Stretch Support is [ ]. CONTACT’s Check In Support is [ ]. [Please note, that CONTACT shall be allowed to take part in any of SPHERE’s Meetings, including Sweat Lodge Meetings though attendance is not required.]
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Related to Support Structure

  • Agreement Structure 2.1 An “Agreement” hereunder shall consist of this Master Agreement, the Schedule, and their applicable attachments and represents the complete and exclusive agreement between the Parties regarding the subject matter of the Schedule, and replaces any prior oral or written communications between the Parties relating thereto. Each Lease is effective when the Schedule containing such Lease is executed by the Parties thereto.

  • Changes to Fee Structure In the event of Listing, the Company and the Advisor shall negotiate in good faith to establish a fee structure appropriate for a perpetual-life entity.

  • Change in Structure Except as expressly permitted under Section 6.3, no Credit Party shall, and no Credit Party shall permit any of its Subsidiaries to, amend any of its Organization Documents in any respect materially adverse to Agent or Lenders.

  • Corporate Structure The corporate structure, capital structure and other material debt instruments, material accounts and governing documents of the Borrowers and their Affiliates shall be acceptable to the Administrative Agent in its sole discretion.

  • Alternative Structure Notwithstanding any provision of this Agreement to the contrary, Parent may at any time modify the structure of the acquisition of the Company set forth herein, subject to the prior written consent of the Company, which consent shall not be unreasonably withheld or delayed, provided that (i) the Merger Consideration to be paid to the holders of Company Common Stock is not thereby changed in kind or reduced in amount as a result of such modification, (ii) such modification will not adversely affect the tax treatment of the Company's shareholders as a result of receiving the Merger Consideration and (iii) such modification will not materially delay or jeopardize receipt of any required approvals of Governmental Authorities.

  • Group Structure (a) The Group Structure Chart shows:

  • Structure Appendices 1 and 2 are incorporated into and form part of this DPA. They set out the agreed subject-matter, the nature and purpose of the processing, the type of Personal Data, categories of data subjects and the applicable technical and organizational measures.

  • Organizational Structure The ISO will be governed by a ten (10) person unaffiliated Board of Directors, as per Article 5 herein. The day-to-day operation of the ISO will be managed by a President, who will serve as an ex-officio member of the ISO Board, in accordance with Article 5 herein. There shall be a Management Committee as per Article 7 herein, which shall report to the ISO Board, and shall be comprised of all Parties to the Agreement. There shall be at least two additional standing committees, the Operating Committee, as provided for in Article 8, and the Business Issues Committee, as provided for in Article 9, both of which shall report to the Management Committee. A Dispute Resolution Process will be established and administered by the ISO Board in accordance with Article 10.

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